TechValidate Research on INTTRA


INTTRA Case Study

Samsung Electronics

Introduction

This case study of Samsung Electronics is based on an April 2017 survey of INTTRA customers by TechValidate, a 3rd-party research service.

“INTTRA is a vital neutral transaction platform that improves my ocean shipment planning and operations.”

“INTTRA system is the most friendly to open booking. It provides the choices that I need and it’s easy to amend any request, for both open booking or upload shipping instructions. It’s not a complicated system.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select INTTRA:

  • The business needs a multi-carrier platform that is easy to use and also provides operational improvement benefits.

Use Case

The key features and functionalities of INTTRA that the surveyed company uses:

  • Ability to manage ocean shipments with multiple carriers; INTTRA provides access to a majority of top carriers in the world.
  • Ability to easily submit and amend container bookings.
  • Ability to create Shipping Instructions for container bookings.

Results

The surveyed company achieved the following results with INTTRA:

INTTRA Product & Services:

  • Excellent Data Quality
  • Easy to use User Interface
  • Reliable
  • Great Customer Service

Operations improvement provided by INTTRA:

  • Faster booking confirmation
  • Increases transaction visibility
  • Improves compliance support




About This Data

This data was sourced directly from verified users of INTTRA by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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