TechValidate Research on InteliChart

These pages present data that TechValidate has sourced via direct research with verified customers and users of InteliChart. TechValidate stands behind the authenticity of all published data. Learn more »

466 Data Points Collected

5 Published TechFacts

2 Published Charts

1 Published Case Study

Selected Research Highlights

InteliChart Customer Research

Why Customers Choose INTELICHART

What were the primary reasons that you selected the SRS Patient Engagement solutions (Portal and Notify) powered by INTELICHART?

Improved Patient Engagement
Ease of Use
Single Platform for Multiple Solutions

InteliChart Customer Testimonial

A patient’s time is precious and secure messaging allows he/she to connect quicker than calling the office switchboard and leaving a messages or playing phone tag with staff.

Toscha Neal, Business Operations, Carolina Orthopaedic and Sports Medicine (Gastonia)

SRS Case Study

Princeton Orthopaedic Associates PA


This case study of Princeton Orthopaedic Associates PA is based on a September 2018 survey of SRS customers by TechValidate, a 3rd-party research service.

“Portal setup for our patients is very easy compared to the previous vendor in that it’s just their email and an assigned PIN #. Patients have more information online than our previous vendor enabling them to view their visits and such without needing to contact our office. Messaging on the Portal is very user-friendly for our patients.”


The business challenges that led the profiled company to evaluate and ultimately select SRS:

  • Selected the SRS Patient Engagement solutions (Portal and Notify) powered by INTELICHART for the following reasons:
    • Integration
    • Features
    • Ease of use
    • Improved patient engagement

Use Case

The key features and functionalities of SRS that the surveyed company uses:

  • Describes their experience with the integration between the systems that they use as exceeding expectations and better than other experiences they’ve had.


The surveyed company achieved the following results with SRS:

  • Reports that the SRS Patient Portal powered by INTELICHART made their practice more efficient in the following ways:
    • There are reduced phone calls to the practice because patients are taking advantage of the messaging functionality in the portal

“Since your practice has started using the SRS Patient Portal powered by INTELICHART you have experienced an increase in the number of registered patients.”

“Patients feel they have a more “direct line to their Physician” using the messaging rather than getting transferred to an extension only to leave a message."

“InteliChart is more efficient than Omedix and their system is always up and running whereas Omedix would slow down and/or go offline.”

InteliChart Customer Testimonial

It is very nice to be able to see messages and requests from the patients online.

Karen Osborne, Business Director, Taylor Retina Center

SRS Customer Research

Select all of the ways that you feel the SRS Patient Portal powered by INTELICHART has made your practice more efficient.

Reduced phone calls to the practice, because patients are taking advantage of the messaging functionality in the portal.
More patients are filling out forms in advance using the portal prior to their visit.
Visit time is shorter, because manual processes have been removed.
Waiting room traffic is reduced.

More to Explore

About InteliChart

InteliChart empowers physicians with the technology solutions they need to create healthy outcomes for patients. InteliChart offers its HealthyOUTCOMES Solution Suite to facilitate patient engagement, health information exchange, and population health management with a robust API that integrates with more than 25 leading EHRs. The HealthyOUTCOMES Solution Suite is enhancing the patient experience for more than 2,500 healthcare organizations. InteliChart was founded in 2010 with the mission to improve the health of patients outside of their office visits, and its employees are innovating every day with that mission in mind.

InteliChart Website   InteliChart [churned] Website