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Rapid7 InsightIDR Case Study

Rapid7 InsightIDR Case Study: Large Enterprise Financial Services Company

Introduction

This case study of a large enterprise financial services company is based on an October 2021 survey of InsightIDR customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“InsightIDR has given us the ability to hone in on specific incidents without the need to remove the unnecessary chatter. We now have the ability to view our environment with a single pane of glass providing relative information quickly.”

Challenges

The business challenges experienced before evaluating and ultimately selecting InsightIDR:

  • Difficulty identifying cyber security threats on endpoints
  • Lacking SOC efficiency around detection and response
  • Dealing with many blind spots across our environment
  • Cost-effectiveness of tool in use.

Use Case

The key features and functionalities of InsightIDR that the surveyed company uses:

  • User Behavior Analytics (UBA)
  • Endpoint Detection and Response (EDR)
  • Cloud Monitoring and Detections
  • Centralized Log Management
  • Investigations and Incident Response

This organization leverages InsightIDR as both their SIEM and XDR.

They have deployed the Rapid7 Insight Agent across 76% – 99% of the assets in their environment. Outcomes realized by leveraging the Insight Agent with InsightIDR:

  • Improved endpoint visibility
  • Accelerated detection of targeted or compromised assets

Results

The surveyed company achieved the following results with InsightIDR:

  • Confirmed that InsightIDR provided superior time to value, compared to similar tools used in the past.
  • Since they started using InsightIDR, they said that threat detection and response is greatly improved.
  • The surveyed company agreed that InsightIDR helped them to:
  • Level up and advance security program
  • Spend more time on training and advancing security skills
  • Spend more time on innovative work / special projects
  • Greatly improve team efficiency
  • Reduce team burnout
  • Improve work-life balance

Since adopting InsightDR, they stated that they were able to reduce:

  • Team time to address an incident by 25-50%
  • Mean time to respond (MTTR) by 25-50%
  • Mean time to resolution or containment (MTTC) by 10-25%
  • Employee downtime as a result of incidents by 10-25%
  • Occurrence of false positives by 25-50%




About This Data

This data was sourced directly from verified users of Rapid7 insightIDR by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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