TechValidate Research on Innovator Industrial

21 Case Studies


Innovator Industrial Case Study

K+S Potash Canada – Composite Pipe Repair On Failing Butt Welds

Introduction

This case study of K+S Potash Canada is based on a June 2019 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

“The wrap is still performing its job and not allowing leakage, this saves us wasted product and because there is no leak it eliminates any safety risk of splashing, slips, and trips”

“I gave the highest rating possible. The team is great to work with, and Innovator has always followed up with how their repairs are holding up”

“The wrap is holding and this allows us to focus on the right repair at the right time. Thank You”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Innovator Industrial:

  • Needs Innovator for the following challenges:
    • Leak Repairs
    • Engineered Composite Wrap Pipe Repairs
    • Weldless Cold Work Piping Connections
    • Freeze Plugs
    • Hot Taps & Line Stops
    • System Hydro Testings
    • Blind & Plug Hydro Test Rentals

Use Case

The key features and functionalities of Innovator Industrial that the surveyed company uses:

  • Describes themselves as working in the following areas:
    • Maintenance

Results

The surveyed company achieved the following results with Innovator Industrial:

  • Rates Innovator’s services as exceptional.
  • Rates the crew’s commitment and participation to safety as exceptional.

Innovator Industrial Case Study

DCM Group CNRL Horizon – Gives us 9 out of 10 rating

Introduction

This case study of DCM Group-CNRL Horizon is based on a March 2018 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Innovator Industrial:

  • Considers using Innovator when faced with the following challenges or needs:
    • Field machining and cold cutting
    • Bolting (torque & tension)
    • Freeze plugs

Use Case

The key features and functionalities of Innovator Industrial that the surveyed company uses:

  • Describes themself as working in the following areas:
    • Maintenance
    • Turnarounds
    • Construction

Results

The surveyed company achieved the following results with Innovator Industrial:

  • Rates Innovator’s services as very good.
  • Rates the crew’s commitment and participation to safety as very good.
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Job preparation and readiness
    • Safety performance
    • Quality of work
    • Cost effectiveness
    • Productive crews
    • Job reporting or documentation

Innovator Industrial Case Study

What Competitors Say: Red Flame Industries

Introduction

This case study of Red Flame Industries is based on a July 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

“Great customer service and working relationship with us was easy to generate and maintain as both parties are willing to work together.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Innovator Industrial:

  • Considers using Innovator when faced with the following challenges or needs:
    • Plug hydro testing & isolations

Use Case

The key features and functionalities of Innovator Industrial that the surveyed company uses:

  • Describes themself as working in the following areas:
    • Maintenance
    • Turnarounds
    • Inspection/integrity
    • Construction
    • Fabrication

Results

The surveyed company achieved the following results with Innovator Industrial:

  • Rates Innovator’s services as exceptional.
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
  • Rates the crew’s commitment and participation to safety as exceptional.

Innovator Industrial Case Study

What our Competitors say about us: Team Industrial Services Inc

Introduction

This case study of Team Industrial Services Inc. is based on an August 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

“I used Innovator to supply rental equipment for a job we were doing and the personnel was very helpful, knowledgeable and courteous. Would recommend to others in a heartbeat.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Innovator Industrial:

  • Considers using Innovator when faced with the following challenges or needs:
    • Rental Equipment

Use Case

The key features and functionalities of Innovator Industrial that the surveyed company uses:

  • Describes themself as working in the following areas:
    • Maintenance

Results

The surveyed company achieved the following results with Innovator Industrial:

  • Rates Innovator’s services as very good.
  • Rates the crew’s commitment and participation to safety as very good.
  • Realized the following benefits from working with Innovator Industrial:
    • Quality of work

Innovator Industrial Case Study

Suncor Energy Inc. Upgrader Tube Inspection

Introduction

This case study of Suncor Energy Inc. is based on a March 2018 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

“Your crews have provided a very efficient service and should be thanked for their professionalism in executing their work. Although still fresh to this site they have excelled in communication and have met all expectations of productivity.”

Challenges

The business challenges that led Suncor to evaluate and ultimately select Innovator Industrial:

  • Considers using Innovator when faced with the following challenges or needs:
    • Ability to provide data reporting analysts that are tested and pass Suncor Tube Mock-up Tests
    • Video inspection
    • Leak detection
    • Eddy current and IRIS inspection
    • CUI (corrosion under insulation) inspection

Use Case

The key features and functionalities of Innovator Industrial that Suncor’s NDE group uses:

  • Describes themselves as working in the following areas:
    • Maintenance
    • Turnarounds
    • Inspection/integrity
    • Construction

Results

Suncor achieved the following results with Innovator Industrial:

  • Rates Innovator’s services as exceptional.
  • Rates the crew’s commitment and participation to safety as very good.
  • Realized the following benefits from working with Innovator Industrial:
    • Of the 3 analysts that passed Suncor’s Tube Mock-up, 2 came from Innovator
    • Speed of response
    • Job preparation and readiness
    • Quality of work
    • Cost effectiveness
    • Productive crews

Innovator Industrial Case Study

Streamline Mechanical

Introduction

This case study of Streamline Mechanical is based on an April 2017 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

“The staff is very friendly and quickly responds to last minute requests. They work beyond their limits to keep the customer happy and looked after.”

“Innovator provides exceptional service.”

“Very good team to work with.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Innovator Industrial:

  • Considers using Innovator when faced with the following challenges or needs:
    • System hydro testing and piping completions
    • Plug hydro testing & isolations

Use Case

The key features and functionalities of Innovator Industrial that the surveyed company uses:

  • Describes themselves as working in the following area:
    • Construction

Results

The surveyed company achieved the following results with Innovator Industrial:

  • Rates Innovator’s services as exceptional.
  • Rates the crew’s commitment and participation to safety as exceptional.
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Job preparation and readiness
    • Safety performance
    • Quality of work
    • Cost effectiveness
    • Productive crews
    • Job reporting or documentation

Innovator Industrial Case Study

Talon Energy Services

Introduction

This case study of Talon Energy Services is based on a December 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

“I mostly work with Innovator for all of the rentals and invoicing sides of things. From those dealings, I can’t think of one thing that could be improved upon. One of the easiest companies I’ve worked with.”

“Based on the feedback we receive from the field, we will recommend Innovator to friends or colleagues.”

Challenges

  • Considers using Innovator when faced with the following challenges or needs:
    • System hydro testing and piping completions
    • Field machining and cold cutting
    • Hot taps and line stops
    • Plug hydro testing & isolations
    • Hot tap welding

Use Case

  • Describes herself as working in the following area:
    • Construction

Results

The surveyed company achieved the following results with Innovator Industrial:

  • Rates Innovator’s services as exceptional
  • Rates the crew’s commitment and participation to safety as very good
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Job preparation and readiness
    • Quality of work
    • Cost effectiveness
    • Job reporting or documentation

Innovator Industrial Case Study

Emerald Energy From Waste

Introduction

Emerald Energy has a steam pipeline that runs underground 3 km to a second industrial facility. They are experiencing severe underground steam leaks to the point that in the winter it sometimes shuts down Bramelea Rd. in Brampton, Ontario. Innovator was called to use our Ultrasonic system to detect and locate the exact leak location(s) underground to then facilitate repair options.

“Innovator performs specialty work that is unique in the industry and is able to control leaks and detect leaks. This work is invaluable to an operation that runs 24/7.”

“Keep doing what you are doing.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Innovator Industrial:

  • Considers using Innovator when faced with the following challenges or needs:
    • On stream leak repairs
    • Freeze plugs
    • Hot taps and line stops
    • Leak detection

Use Case

The key features and functionalities of Innovator Industrial that the surveyed company uses:

  • Describes himself as working in the following area:
    • Maintenance

Results

The surveyed company achieved the following results with Innovator Industrial:

  • Rates Innovator’s services as very good.
  • Rates the crew’s commitment and participation to safety as very good.
  • Realized the following benefits from working with Innovator Industrial:
    • Quality of work
    • Job reporting or documentation

Innovator Industrial Case Study

Fluor Driver Maintenance Inc. Kearl Oilsands

Introduction

This case study of Fluor Driver Maintenance Inc. – Kearl Oilsands is based on a July 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

“Innovator Industrial keeps on doing good work.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Innovator Industrial:

  • Considers using Innovator when faced with the following challenges or needs:
    • On stream leak repairs
    • Field machining and cold cutting

Use Case

The key features and functionalities of Innovator Industrial that the surveyed company uses:

  • Describes themself as working in the following areas:
    • Maintenance

Results

The surveyed company achieved the following results with Innovator Industrial:

  • Rates Innovator’s services as very good.
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Safety performance
    • Quality of work
    • Productive crews
  • Rates the crew’s commitment and participation to safety as very good.

Innovator Industrial Case Study

Trademark Industrial

Introduction

This case study of Trademark Industrial is based on a June 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

4"x 6" Hot Tap

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Innovator Industrial:

  • Considers using Innovator when faced with the following challenges or needs:
    • Field machining & cold cutting
    • Hot taps & line stops
    • Hot tap welding
    • QuickFlange weldless connections

Use Case

The key features and functionalities of Innovator Industrial that the surveyed company uses:

  • Describes themselves as working in the following areas:
    • Maintenance
    • Turnarounds
    • Inspection/integrity
    • Construction
    • Fabrication

Results

The surveyed company achieved the following results with Innovator Industrial:

  • Rates Innovator’s services as exceptional.
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Job preparation and readiness
    • Safety performance
    • Quality of work
    • Productive crews
    • Job reporting or documentation
  • Rates the crew’s commitment and participation to safety as exceptional.

Innovator Industrial Case Study

Field Machining Support on Exxon Hebron 2016

Introduction

This case study of a medium enterprise energy & utilities company is based on a May 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“All products and services that we’ve received to date from Innovator Industrial have met or exceeded our expectations. We expect to utilize Innovator again in the future.”

“I can’t think of any changes that Innovator needs to make and I would recommend them to my friends and colleagues.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Innovator Industrial:

  • Considers using Innovator when faced with the following challenges or needs:
    • System hydro testing & piping completions
    • Bolting (torque & tension)
    • Video inspection
    • Plug hydro testing & isolations
    • Welding Gas Purge Systems

Use Case

  • Describes themselves as working in the following area:
    • Construction

Results

The surveyed company achieved the following results with Innovator Industrial:

  • Rates Innovator’s services as exceptional
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Job preparation and readiness
    • Safety performance
    • Quality of work
  • Rates the crew’s commitment and participation to safety as exceptional

Innovator Industrial Case Study

Ontario Industrial Contractor

Introduction

This case study of a medium enterprise industrial manufacturing company is based on a May 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“I have only worked on one project with an Innovator thus far – Jeff Marois was the contact and he was great to deal with. He asked the right questions and assisted in the successful completion of that portion of the project.”

Challenges

  • Considers using Innovator when faced with the following challenges or needs:
    • Field machining & cold cutting
    • Bolting (torque & tension)
    • Hot taps & line stops
    • QuickFlange weldless connections
    • Laser flange flatness inspection

Use Case

  • Describes themselves as working in the following areas:
    • Maintenance
    • Turnarounds
    • Construction

Results

  • Rates Innovator’s services as very good
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Job preparation and readiness
    • Safety performance
    • Quality of work
    • Cost effectiveness
    • Productive crews
    • Job reporting or documentation
  • Rates the crew’s commitment and participation to safety as very good

Innovator Industrial Case Study

Suncor CSU Manager

Introduction

This case study of a Global 500 energy & utilities company is based on a April 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Innovator Industrial:

  • Considers using Innovator when faced with the following challenges or needs:
    • System hydro testing & piping completions
    • Field machining & cold cutting
    • Plug hydro testing & isolations

Use Case

The key features and functionalities of Innovator Industrial that the surveyed company uses:

  • Describes themselves as working in the following areas:
    • Maintenance
    • Turnarounds
    • Construction

Results

The surveyed company achieved the following results with Innovator Industrial:

  • Rates Innovator’s services as very good.
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Cost effectiveness
  • Rates the crew’s commitment and participation to safety as very good

Case Study: Large Enterprise Construction Company

Introduction

This case study of a large enterprise construction company is based on a April 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“I have been dealing with Innovator Industrial since their doors have opened, both from facility work and module yard scopes. All the team members are always trying to build relationships with their clients and offer the best service and pricing within the industry, always accommodating to meet project challenges.”

“Just continue the support and continue to build our relations within the construction, oil/gas sector.”

Challenges

  • Considers using Innovator when faced with the following challenges or needs:
    • System hydro testing & piping completions
    • On stream leak repairs
    • Field machining & cold cutting
    • Hot taps & line stops
    • Plug hydro testing & isolations
    • Valve packing, extraction and sealing
    • Hot tap welding
    • QuickFlange weldless connections

Use Case

  • Describes themselves as working in the following areas:
    • Turnarounds
    • Inspection/integrity
    • Construction
    • Fabrication

Results

  • Rates Innovator’s services as very good.
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Job preparation and readiness
    • Quality of work
    • Cost effectiveness
  • Rates the crew’s commitment and participation to safety as very good.

Case Study: JV Driver Projects Incorporated

Introduction

This case study of JV Driver Projects Incorporated is based on a April 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

Challenges

  • Considers using Innovator when faced with the following challenges or needs:
    • System hydro testing & piping completions
    • Bolting (torque & tension)
    • Plug hydro testing & isolations

Use Case

  • Describes themselves as working in the following areas:
    • Construction
    • Fabrication
    • Modules

Results

  • Rates Innovator’s services as very good.
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Job preparation and readiness
    • Safety performance
  • Rates the crew’s commitment and participation to safety as very good.

Case Study: JV Driver Projects Incorporated

Introduction

This case study of JV Driver Projects Incorporated is based on a April 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

Challenges

  • Considers using Innovator when faced with the following challenges or needs:
    • System hydro testing & piping completions
    • Field machining & cold cutting
    • Bolting (torque & tension)
    • Plug hydro testing & isolations

Use Case

  • Describes themselves as working in the following area:
    • Construction

Results

  • Rates Innovator’s services as good.
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Job preparation and readiness
  • Rates the crew’s commitment and participation to safety as very good.

Case Study: ArcelorMittal

Introduction

This case study of ArcelorMittal is based on a April 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

“Everything has been good.”

“You are all very professional.”

Challenges

  • Considers using Innovator when faced with the following challenges or needs:
    • On stream leak repairs
    • Bolting (torque & tension)
    • Freeze plugs
    • Hot taps & line stops
    • Leak detection
    • Eddy current & IRIS inspection
    • Valve packing, extraction and sealing
    • QuickFlange weldless connections
    • Heat exchanger tube sleeving & plugging

Use Case

  • Describes themselves as working in the following area:
    • Maintenance

Results

  • Rates Innovator’s services as exceptional.
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Job preparation and readiness
    • Safety performance
    • Quality of work
    • Cost effectiveness
    • Productive crews
    • Job reporting or documentation
  • Rates the crew’s commitment and participation to safety as exceptional.

Case Study: Aecon Group

Introduction

This case study of Aecon Group Inc. is based on a April 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

“Everything has been good.”

“Will highly recommend.”

“Everything was done with a high level of professionalism.”

Challenges

  • Considers using Innovator when faced with the following challenges or needs:
    • System hydro testing & piping completions
    • Field machining & cold cutting
    • Bolting (torque & tension)
    • Plug hydro testing & isolations

Use Case

  • Describes themselves as working in the following areas:
    • Construction
    • Fabrication
    • Module Yards

Results

  • Rates Innovator’s services as exceptional.
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Job preparation and readiness
    • Safety performance
    • Quality of work
    • Cost effectiveness
    • Productive crews
    • Job reporting or documentation
  • Rates the crew’s commitment and participation to safety as exceptional.

Case Study: Suncor Energy Inc.

Introduction

This case study of Suncor Energy Inc. is based on a March 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

“I didn’t experience any issues when working with Innovator Industrial.”

When asked, what Innovator can do better:
“Nothing, as far as I can tell, Innovator already does so much.”

Challenges

  • Considers using Innovator when faced with the following challenges or needs:
    • System hydro testing & piping completions
    • On stream leak repairs
    • Field machining & cold cutting
    • Bolting (torque & tension)
    • Freeze plugs
    • Hot taps & line stops
    • Composite wrap pipe repairs
    • Plug hydro testing & isolations
    • Valve packing, extraction and sealing
    • Turn key tie points
    • Hot tap welding

Use Case

  • Describes themselves as working in the following areas:
    • Maintenance
    • Turnarounds
    • Construction

Results

  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Job preparation and readiness
    • Safety performance
    • Quality of work
    • Cost effectiveness
    • Productive crews
    • Job reporting or documentation
  • Rates the crew’s commitment and participation to safety as exceptional.

Case Study: L & L Oilfield Construction

Introduction

This case study of L & L Oilfield Construction is based on a March 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

“Innovator Industrial has knowledgeable staff and provides great service.”

“I look forward to using Innovator Industrial in the future.”

Challenges

  • Considers using Innovator when faced with the following challenges or needs:
    • Plug hydro testing & isolations

Use Case

  • Describes themselves as working in the following areas:
    • Maintenance
    • Turnarounds
    • Inspection/integrity
    • Construction
    • Fabrication

Results

  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Job preparation and readiness
    • Quality of work
    • Cost effectiveness

Case Study: Suncor Energy Inc.

Introduction

This case study of Suncor Energy Inc. is based on a March 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

“Innovator not only describe all of the good work and services to customers but they back it up with excellent results. I have had great experience working with Innovator over the past couple of years with exceptional safety performance, good cost controls and an extremely professional group of folks both staff and workers. Innovator not only perform but they also work with the owner to tailor their services and improve on expectations.”

“I continuously recommend Innovator to all of my turnaround colleagues within Suncor. Our jobs are to ensure best practices are shared with all of our sites to ensure the company is getting the best value and exceptional services. I have experienced this in both of my last two turnarounds which is why I tell others to give you a call and try them out.”

“Innovator delivered great results at our site during the most recent fall turnaround and all KPI’s were achieved! Safety, Quality, Schedule & costs… thanks for that!”

Challenges

  • Considers using Innovator when faced with the following challenges or needs:
    • On stream leak repairs
    • Field machining & cold cutting
    • Bolting (torque & tension)
    • Freeze plugs
    • Hot taps & line stops
    • Plug hydro testing & isolations

Use Case

  • Describes themselves as working in the following areas:
    • Turnarounds

Results

  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Job preparation and readiness
    • Safety performance
    • Quality of work
    • Cost effectiveness
    • Productive crews
    • Job reporting or documentation
  • Rates the crew’s commitment and participation to safety as exceptional.



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