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TechValidate Research on Innovator Industrial

These pages present data that TechValidate has sourced via direct research with verified customers and users of Innovator Industrial. TechValidate stands behind the authenticity of all published data. Learn more »



640 Customers Surveyed

3,350 Data Points Collected

71 Published TechFacts

20 Published Case Studies



Selected Research Highlights


Innovator Industrial Customer Satisfaction Rating

Kevin Nelson, a Manager at Imperial Oil – Exxon (Kearl Lake), would be likely to recommend Innovator Industrial for this reason:

Very qualified and competent.

Innovator Industrial Case Study

Emerald Energy From Waste

Introduction

Emerald Energy has a steam pipeline that runs underground 3 km to a second industrial facility. They are experiencing severe underground steam leaks to the point that in the winter it sometimes shuts down Bramelea Rd. in Brampton, Ontario. Innovator was called to use our Ultrasonic system to detect and locate the exact leak location(s) underground to then facilitate repair options.

“Innovator performs specialty work that is unique in the industry and is able to control leaks and detect leaks. This work is invaluable to an operation that runs 24/7.”

“Keep doing what you are doing.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Innovator Industrial:

  • Considers using Innovator when faced with the following challenges or needs:
    • On stream leak repairs
    • Freeze plugs
    • Hot taps and line stops
    • Leak detection

Use Case

The key features and functionalities of Innovator Industrial that the surveyed company uses:

  • Describes himself as working in the following area:
    • Maintenance

Results

The surveyed company achieved the following results with Innovator Industrial:

  • Rates Innovator’s services as very good.
  • Rates the crew’s commitment and participation to safety as very good.
  • Realized the following benefits from working with Innovator Industrial:
    • Quality of work
    • Job reporting or documentation

Innovator Industrial Customer Satisfaction Rating

A Manager of a medium enterprise industrial manufacturing company said they would be very likely to recommend Innovator Industrial for this reason:

We have worked together on one project, we had a great experience with the people and expertise.

Case Study: Aecon Group

Introduction

This case study of Aecon Group Inc. is based on a April 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

“Everything has been good.”

“Will highly recommend.”

“Everything was done with a high level of professionalism.”

Challenges

  • Considers using Innovator when faced with the following challenges or needs:
    • System hydro testing & piping completions
    • Field machining & cold cutting
    • Bolting (torque & tension)
    • Plug hydro testing & isolations

Use Case

  • Describes themselves as working in the following areas:
    • Construction
    • Fabrication
    • Module Yards

Results

  • Rates Innovator’s services as exceptional.
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Job preparation and readiness
    • Safety performance
    • Quality of work
    • Cost effectiveness
    • Productive crews
    • Job reporting or documentation
  • Rates the crew’s commitment and participation to safety as exceptional.


More to Explore



About Innovator Industrial

Innovator Industrial works with businesses in building a leak-free work space. Innovator provides inspection services that includes on-stream repair maintenance, construction support, fabrication & module support among other services. Innovator is proud to be Canadian owned, and has offices strategically located in Edmonton, Fort McMurray, Hamilton, Sarnia, and St. John’s.

Innovator Industrial Website   Innovator Industrial Website