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TechValidate Research on Innovator Industrial

These pages present data that TechValidate has sourced via direct research with verified customers and users of Innovator Industrial. TechValidate stands behind the authenticity of all published data. Learn more »



742 Customers Surveyed

3,937 Data Points Collected

71 Published TechFacts

20 Published Case Studies



Selected Research Highlights


Innovator Industrial Case Study

Suncor Energy Inc. Upgrader Tube Inspection

Introduction

This case study of Suncor Energy Inc. is based on a March 2018 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

“Your crews have provided a very efficient service and should be thanked for their professionalism in executing their work. Although still fresh to this site they have excelled in communication and have met all expectations of productivity.”

Challenges

The business challenges that led Suncor to evaluate and ultimately select Innovator Industrial:

  • Considers using Innovator when faced with the following challenges or needs:
    • Ability to provide data reporting analysts that are tested and pass Suncor Tube Mock-up Tests
    • Video inspection
    • Leak detection
    • Eddy current and IRIS inspection
    • CUI (corrosion under insulation) inspection

Use Case

The key features and functionalities of Innovator Industrial that Suncor’s NDE group uses:

  • Describes themselves as working in the following areas:
    • Maintenance
    • Turnarounds
    • Inspection/integrity
    • Construction

Results

Suncor achieved the following results with Innovator Industrial:

  • Rates Innovator’s services as exceptional.
  • Rates the crew’s commitment and participation to safety as very good.
  • Realized the following benefits from working with Innovator Industrial:
    • Of the 3 analysts that passed Suncor’s Tube Mock-up, 2 came from Innovator
    • Speed of response
    • Job preparation and readiness
    • Quality of work
    • Cost effectiveness
    • Productive crews

Innovator Industrial Customer Testimonial

Field Machining Pump Bases

Excellent work in a timely manner. Jason Bindon was great to deal with and always available to answer questions and support the operation as required.

DJ Varrence, Superintendent, Talon Energy Services

Case Study: JV Driver Projects Incorporated

Introduction

This case study of JV Driver Projects Incorporated is based on a April 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

Challenges

  • Considers using Innovator when faced with the following challenges or needs:
    • System hydro testing & piping completions
    • Bolting (torque & tension)
    • Plug hydro testing & isolations

Use Case

  • Describes themselves as working in the following areas:
    • Construction
    • Fabrication
    • Modules

Results

  • Rates Innovator’s services as very good.
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Job preparation and readiness
    • Safety performance
  • Rates the crew’s commitment and participation to safety as very good.

Innovator Industrial Customer Satisfaction Rating

Blair Gaulton, a Turnaround & Construction Manager at Suncor Energy Inc. is very likely to recommend Innovator Industrial for the following reason:

Innovator not only describes all of the good work and services to customers but they back it up with excellent results. I have had a great experience working with Innovator over the past couple of years with exceptional safety performance, good cost controls and an extremely professional group of folks both staff and workers. Innovator not only performs but they also work with the owner to tailor their services and improve on expectations.



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About Innovator Industrial

Innovator Industrial works with businesses in building a leak-free work space. Innovator provides inspection services that includes on-stream repair maintenance, construction support, fabrication & module support among other services. Innovator is proud to be Canadian owned, and has offices strategically located in Edmonton, Fort McMurray, Hamilton, Sarnia, and St. John’s.

Innovator Industrial Website   Innovator Industrial Website