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TechValidate Research on Innovator Industrial

These pages present data that TechValidate has sourced via direct research with verified customers and users of Innovator Industrial. TechValidate stands behind the authenticity of all published data. Learn more »



545 Customers Surveyed

2,738 Data Points Collected

64 Published TechFacts

16 Published Case Studies



Selected Research Highlights


Innovator Industrial Case Study

Field Machining Support on Exxon Hebron 2016

Introduction

This case study of a medium enterprise energy & utilities company is based on a May 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“All products and services that we’ve received to date from Innovator Industrial have met or exceeded our expectations. We expect to utilize Innovator again in the future.”

“I can’t think of any changes that Innovator needs to make and I would recommend them to my friends and colleagues.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Innovator Industrial:

  • Considers using Innovator when faced with the following challenges or needs:
    • System hydro testing & piping completions
    • Bolting (torque & tension)
    • Video inspection
    • Plug hydro testing & isolations
    • Welding Gas Purge Systems

Use Case

  • Describes themselves as working in the following area:
    • Construction

Results

The surveyed company achieved the following results with Innovator Industrial:

  • Rates Innovator’s services as exceptional
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Job preparation and readiness
    • Safety performance
    • Quality of work
  • Rates the crew’s commitment and participation to safety as exceptional

Case Study: JV Driver Projects Incorporated

Introduction

This case study of JV Driver Projects Incorporated is based on a April 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

Challenges

  • Considers using Innovator when faced with the following challenges or needs:
    • System hydro testing & piping completions
    • Field machining & cold cutting
    • Bolting (torque & tension)
    • Plug hydro testing & isolations

Use Case

  • Describes themselves as working in the following area:
    • Construction

Results

  • Rates Innovator’s services as good.
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Job preparation and readiness
  • Rates the crew’s commitment and participation to safety as very good.

Innovator Industrial Customer Satisfaction Rating

Levis Scores High Marks for Customer Service!

Reiko Koyama, an Operations at Complete Energy Innovations, would be likely to recommend Innovator Industrial for this reason:

I appreciate the work that Levis does to help us get our job done. She consistently goes above and beyond to source what we require and is incredibly knowledgeable.

Innovator Industrial Customer Satisfaction Rating

PetroCanada Mississauga Testimonial

A Coordinator at a Global 500 energy & utilities company would be very likely to recommend Innovator Industrial for this reason:

The current management team and technicians that Innovator has in place to support the Mississauga lubricants center are fantastic. They are able to help out with any request that I ask of them.



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About Innovator Industrial

Innovator Industrial works with businesses in building a leak-free work space. Innovator provides inspection services that includes on-stream repair maintenance, construction support, fabrication & module support among other services. Innovator is proud to be Canadian owned, and has offices strategically located in Edmonton, Fort McMurray, Hamilton, Sarnia, and St. John’s.

Innovator Industrial Website   Innovator Industrial Website