TechValidate Research on Innovator Industrial

These pages present data that TechValidate has sourced via direct research with verified customers and users of Innovator Industrial. TechValidate stands behind the authenticity of all published data. Learn more »



774 Customers Surveyed

4,065 Data Points Collected

95 Published TechFacts

5 Published Charts

21 Published Case Studies



Selected Research Highlights


Innovator Industrial Customer Testimonial

Field Machining Pump Bases

Excellent work in a timely manner. Jason Bindon was great to deal with and always available to answer questions and support the operation as required.

DJ Varrence, Superintendent, Talon Energy Services

Innovator Industrial Customer Research

By 2019 the average cost for Reinjection had risen from $3000 to $5500

What do you estimate it costs you to call back a Leak Repair Contractor for re-injection services each time it is needed?

Average Response by Job Function:

Human Resources
20000 $
Procurement
5500 $
Manager
5000 $
Superintendent
2500 $
Engineering
2000 $
Coordinator
1500 $
Overall Average
5556 $

Innovator Industrial Case Study

Talon Energy Services

Introduction

This case study of Talon Energy Services is based on a December 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

“I mostly work with Innovator for all of the rentals and invoicing sides of things. From those dealings, I can’t think of one thing that could be improved upon. One of the easiest companies I’ve worked with.”

“Based on the feedback we receive from the field, we will recommend Innovator to friends or colleagues.”

Challenges

  • Considers using Innovator when faced with the following challenges or needs:
    • System hydro testing and piping completions
    • Field machining and cold cutting
    • Hot taps and line stops
    • Plug hydro testing & isolations
    • Hot tap welding

Use Case

  • Describes herself as working in the following area:
    • Construction

Results

The surveyed company achieved the following results with Innovator Industrial:

  • Rates Innovator’s services as exceptional
  • Rates the crew’s commitment and participation to safety as very good
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
    • Job preparation and readiness
    • Quality of work
    • Cost effectiveness
    • Job reporting or documentation

Innovator Industrial Customer Research

65% of those surveyed required reinjections some of the time. 35% say its happens 1 in 4 jobs

When you have leak repair work performed, how often does the leak reappear and require call back services to have its component re-injected / re-sealed?

25% of the time: 35%
Never or Rarely: 30%
10% of the time: 20%
50% of the time: 5%
75% of the time: 5%
Everytime: 0%
Other: 5%

Innovator Industrial Case Study

What Competitors Say: Red Flame Industries

Introduction

This case study of Red Flame Industries is based on a July 2016 survey of Innovator Industrial customers by TechValidate, a 3rd-party research service.

“Great customer service and working relationship with us was easy to generate and maintain as both parties are willing to work together.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Innovator Industrial:

  • Considers using Innovator when faced with the following challenges or needs:
    • Plug hydro testing & isolations

Use Case

The key features and functionalities of Innovator Industrial that the surveyed company uses:

  • Describes themself as working in the following areas:
    • Maintenance
    • Turnarounds
    • Inspection/integrity
    • Construction
    • Fabrication

Results

The surveyed company achieved the following results with Innovator Industrial:

  • Rates Innovator’s services as exceptional.
  • Realized the following benefits from working with Innovator Industrial:
    • Speed of response
  • Rates the crew’s commitment and participation to safety as exceptional.

Innovator Industrial Customer Testimonial

More than 90% of those surveyed in both 2016 and 2019 Agree

I would find it valuable and/or it would influence who I select for leak repair services if re-injection services were free of charge, should a leak reappear.

Lyle Hennig, Project Manager, TransAlta Corporation



More to Explore



About Innovator Industrial

Innovator Industrial works with businesses in building a leak-free work space. Innovator provides inspection services that includes on-stream repair maintenance, construction support, fabrication & module support among other services. Innovator is proud to be Canadian owned, and has offices strategically located in Edmonton, Fort McMurray, Hamilton, Sarnia, and St. John’s.

Innovator Industrial Website   Innovator Industrial Website