TechValidate Research on Informatica

12 Case Studies


Informatica Case Study

Federal Government

Introduction

This case study of a federal government is based on a February 2021 survey of Informatica customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

Mastering the following domains with MDM:

  • Customer
  • Product
  • Material
  • Equipment

Have 6-20 master data sources.

Use Case

They are using the following in the context of MDM:

  • Multidomain MDM
  • Customer 360

Their MDM usage scenario is the following:

  • Both analytics and operational

Have the following implementation styles:

  • Registry
  • Consolidation
  • Co-Existence
  • Centralized

Their MDM solution is integrated with the following:

  • SAP
  • Oracle

Results

The surveyed organization achieved the following results with Informatica:

  • Rated the following aspects of Informatica compared to other vendors:
    • Workflow / BPM: Best in class
    • Loading / Synch / Business Services: Best in class
    • Data Modeling: Best in class
    • Perform / Scale / Availability / Security: Best in class
    • Information Governance Support: Best in class
    • Product Suite Internal Integration: Best in class
    • Multiple and Multi-domain Support: Best in class
    • Multiple Usage Scenario Support: Best in class

Informatica Case Study

Fortune 500 Electronics Company Mastering Product Data

Introduction

This case study of a Fortune 500 electronics company is based on a December 2020 survey of Informatica customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Informatica:

  • Mastering product data from up to 20 data sources.

Use Case

The key features and functionalities of Informatica that the surveyed company uses:

  • They are using MDM – Product 360
  • Their MDM usage scenario is both, analytical and operational
  • Have the following implementation styles:
    • Consolidation
    • Centralized
  • Their MDM solution is integrated with the following:
    • SAP
    • Data Warehouse/Lake
    • multi disparate SAP systems

Results

The surveyed company achieved the following results with Informatica:

  • Took less than 9 months to go live with their MDM solution.
  • Rated the following aspects of Informatica compared to other vendors:
    • Workflow / BPM: Significantly better
    • Loading / Synch / Business Services: Best in class
    • Data Modeling: Best in class
    • Information Quality / Semantics: Significantly better
    • Perform / Scale / Availability / Security: Best in class
    • Hierarchy Management: Best in class
    • Information Stewardship Support: Significantly better
    • Information Governance Support: Significantly better
    • Product Suite Internal Integration: Significantly better
    • Multiple and Multi-domain Support: Significantly better
    • Multiple Usage Scenario Support: Best in class

Informatica Case Study

Global 500 Financial Services Company

Introduction

This case study of a Global 500 financial services company is based on a December 2020 survey of Informatica customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Informatica:

  • Mastering the following domains with MDM:
    • Customer
    • Product
  • Mastering data from up to 100 data sources.

Use Case

The key features and functionalities of Informatica that the surveyed company uses:

  • They are using the following in the context of MDM:
    • Multidomain MDM
    • Customer 360
  • Their MDM usage scenario is both, analytical and operational
  • Have the following implementation style:
    • Centralized
  • Their MDM solution is integrated with the following:
    • SAP
    • Oracle
    • Salesforce
    • Workday

Results

The surveyed company achieved the following results with Informatica:

  • Went live with their MDM solution.
  • Rated the following aspects of Informatica compared to other vendors:
    • Workflow / BPM: Significantly better
    • Loading / Synch / Business Services: Better
    • Data Modeling: Significantly better
    • Information Quality / Semantics: Better
    • Perform / Scale / Availability / Security: Significantly better
    • Hierarchy Management: Better
    • Information Stewardship Support: Better
    • Information Governance Support: Better
    • Multiple Implementation Style Support: Better
    • Product Suite Internal Integration: Significantly better
    • Multiple and Multi-domain Support: Better
    • Multiple Usage Scenario Support: Better

Informatica Case Study

Global 500 Insurance Company

Introduction

This case study of a Global 500 insurance company is based on a December 2020 survey of Informatica customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Informatica:

  • Mastering the following domains with MDM:
    • Customer
    • Supplier
  • Have 6-20 master data sources.

Use Case

The key features and functionalities of Informatica that the surveyed company uses:

  • They are using the following in the context of MDM:
    • Multidomain MDM
    • Customer 360
    • Entity 360
  • Their MDM usage scenario is both, analytical and operational
  • Have the following implementation styles:
    • Co-Existence
  • Their MDM solution is integrated with the following:
    • SAP
    • Oracle
    • Workday
    • Coupa
    • Data Warehouse/Lake

Results

The surveyed company achieved the following results with Informatica:

  • Took less than 6 months to go live with their MDM solution.
  • Rated the following aspects of Informatica compared to other vendors:
    • Workflow / BPM: Best in class
    • Loading / Synch / Business Services: Significantly better
    • Information Quality / Semantics: Best in class
    • Perform / Scale / Availability / Security: Significantly better
    • Hierarchy Management: Better
    • Information Stewardship Support: Best in class
    • Information Governance Support: Best in class
    • Multiple Implementation Style Support: Significantly better
    • Product Suite Internal Integration: Significantly better
    • Multiple and Multi-domain Support: Best in class
    • Multiple Usage Scenario Support: Best in class

Informatica Case Study

Global 500 Banking Company

Introduction

This case study of a Global 500 banking company is based on a December 2020 survey of Informatica customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Informatica:

  • They are mastering the following domains with MDM:
    • Customer
    • Citizen
  • Have 6-20 master data sources.

Use Case

The key features and functionalities of Informatica that the surveyed company uses:

  • They are using the following in the context of MDM:
    • Multidomain MDM
    • Customer 360
  • Their MDM usage scenario is the both, analytics and operational
  • Have the following implementation style:
    • Centralized
  • Their MDM solution is integrated with the following:
    • Salesforce
    • Data Warehouse/Lake
    • inhouse

Results

The surveyed company achieved the following results with Informatica:

  • Took less than 6 months to go live with their MDM solution.
  • Rated the following aspects of Informatica compared to other vendors:
    • Workflow / BPM: Significantly better
    • Loading / Synch / Business Services: Significantly better
    • Data Modeling: Best in class
    • Information Quality / Semantics: Best in class
    • Perform / Scale / Availability / Security: Best in class
    • Hierarchy Management: Best in class
    • Information Stewardship Support: Significantly better
    • Information Governance Support: Significantly better
    • Multiple Implementation Style Support: Better
    • Product Suite Internal Integration: Better
    • Multiple and Multi-domain Support: Best in class
    • Multiple Usage Scenario Support: Best in class

Informatica Case Study

Federal Government Organization Mastering Patient Data

Introduction

This case study of a federal government is based on a December 2020 survey of Informatica customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Informatica:

  • They are mastering the Patient domain with MDM

Use Case

The key features and functionalities of Informatica that the surveyed organization uses:

  • They are using the following Multidomain MDM

Results

The surveyed organization achieved the following results with Informatica:

  • Took less than 3 months to go live with their MDM solution.
  • Rated the following aspects of Informatica compared to other vendors:
    • Workflow / BPM: Better

Informatica Case Study

Global 500 Pharmaceuticals Company

Introduction

This case study of a Global 500 pharmaceuticals company is based on a December 2020 survey of Informatica customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Informatica:

  • Mastering the following domains with MDM:
    • Customer
    • Employee
    • Product
    • Material
  • Manage data from up to 100 master data sources.

Use Case

The key features and functionalities of Informatica that the surveyed company uses:

  • They are using the following in the context of MDM:
    • Multidomain MDM
    • Product 360
  • Their MDM usage scenario is both, analytics and operational.
  • Have the following implementation styles:
    • Consolidation
    • Centralized
  • Their MDM solution is integrated with the following:
    • SAP
    • Data Warehouse/Lake

Results

The surveyed company achieved the following results with Informatica:

  • Went live with their MDM solution.
  • Rated the following aspects of Informatica compared to other vendors:
    • Workflow / BPM: Significantly better
    • Loading / Synch / Business Services: Significantly better
    • Data Modeling: Significantly better
    • Information Quality / Semantics: Significantly better
    • Perform / Scale / Availability / Security: Better
    • Hierarchy Management: Better
    • Information Stewardship Support: Better
    • Information Governance Support: Significantly better
    • Multiple Implementation Style Support: Significantly better
    • Product Suite Internal Integration: Best in class
    • Multiple and Multi-domain Support: Best in class
    • Multiple Usage Scenario Support: Best in class

Informatica Case Study

Global 500 Financial Services Company

Introduction

This case study of a Global 500 financial services company is based on a November 2020 survey of Informatica customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Our biggest realized benefit is recognition of opportunities for process enhancements.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Informatica:

They have improved or expect to improve with Informatica’s MDM/360 Solutions when it comes to the following:

  • Expansion into new geographies and/or market segments
  • Reduce regulatory compliance risk (privacy, financial, industry, etc.)
  • More targeted cross and/or up sell to install base
  • Increased customer renewal and retention
  • Finance business process automation/optimization
  • Decreased IT operational costs

Use Case

The key features and functionalities of Informatica that the surveyed company uses:

They are using the following in the context of MDM:

  • Customer 360

They prefer Informatica’s MDM / 360 Solutions over SAP and TIBCO/Orchestra Networks due to their:

  • Understanding of business and technical needs
  • Trusted and strong brand reputation

Results

The surveyed company achieved the following results with Informatica:

Began realizing value from their MDM solution in less than 9 months.

Estimated the following amounts of cumulative/total business value that has been generated in regards to

  • Revenue Generation: $5m – $10m
  • Customer Experience: $5m – $10m
  • Digital Commerce: $1m- $5m
  • Cost Control: $5m – $10m
  • Risk Management: $10 million or more

Informatica Case Study

Medium Enterprise Retail Company

Introduction

This case study of a medium enterprise retail company is based on a December 2020 survey of Informatica customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The biggest benefit we have realized is time to market

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Informatica:

They have improved or expect to improve with Informatica’s MDM/360 Solutions when it comes to the following:

  • Increased market share
  • Improved time to market
  • Higher net new customer acquisition
  • Customer business process optimization/automation
  • Lower sales, marketing and/or service costs

Use Case

The key features and functionalities of Informatica that the surveyed company uses:

They are using the following in the context of MDM:

  • Product 360

They prefer Informatica’s MDM / 360 Solutions over SAP and IBM due to their:

  • Best of breed MDM specific functionality

Results

The surveyed company achieved the following results with Informatica:

Began realizing value from their MDM solution in over 1 year.

Estimated the following amounts of cumulative/total business value that has been generated in regards to

  • Revenue Generation: $5m – $10m
  • Customer Experience: $1m- $5m
  • Digital Commerce: $10 million or more
  • Cost Control: $500K – $1m
  • Risk Management: $0 -$500k
  • Efficiency/Productivity: $5m – $10 m

Informatica Case Study

Midsized Industrial Manufacturer

Introduction

This case study of Bradley Corporation is based on a December 2020 survey of Informatica customers by TechValidate, a 3rd-party research service.

“It creates a place to centralize data that would otherwise have been siloed or tribal knowledge. Once centralized; Informatica makes it very easy to manipulate and syndicate data to consumer sources.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Informatica:

They have improved or expect to improve with Informatica’s MDM/360 Solutions when it comes to the following:

  • Provides framework for internal data quality controls. Easier syndication of data between apps.
  • Improved time to market
  • Increase quality of presented data (product pages).
  • New product development data aggregation.

Use Case

The key features and functionalities of Informatica that the surveyed company uses:

They are using the following in the context of MDM:

  • Product 360

They selected Informatica’s MDM / 360 Solutions over Stibo and InRiver due to

  • Ability to have a single vendor for all data management needs
  • AI/ML-driven vision and roadmap
  • Cloud roadmap
  • Strong customer service and support
  • Trusted and strong brand reputation

Results

The surveyed company achieved the following results with Informatica:

Began realizing value from their MDM solution in under 1 year.

Estimated the following amounts of cumulative/total business value that has been generated in regards to

  • Revenue Generation: $1m- $5m
  • Customer Experience: $1m- $5m
  • Digital Commerce: $10 million or more
  • Cost Control: $500K – $1m
  • Risk Management: $500K – $1m
  • Efficiency/Productivity: $500K – $1m

Informatica Case Study

Global 500 Financial Services Company

Introduction

This case study of a Global 500 financial services company is based on a November 2020 survey of Informatica customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Informatica:

They have improved or expect to improve with Informatica’s MDM/360 Solutions when it comes to the following:

  • Higher net new customer acquisition
  • More targeted cross and/or up sell to install base
  • Increased customer renewal and retention
  • Increased market share
  • Expansion into new geographies and/or market segments
  • Reduce customer churn risk
  • Reduced abandoned cart rate
  • Customer business process optimization/automation
  • Decreased IT operational costs

Use Case

The key features and functionalities of Informatica that the surveyed company uses:

They are using the following in the context of MDM:

  • Multidomain MDM

They selected Informatica’s MDM / 360 Solutions over Reltio due to their:

  • Best of breed MDM specific functionality
  • Ability to use a single vendor for all data management needs
  • Return on investment/total cost of ownership
  • Understanding of business and technical needs
  • Cloud roadmap
  • Trusted and strong brand reputation

Results

The surveyed company achieved the following results with Informatica:

Began realizing value from their MDM solution in less than 6 months.

Estimated the following amounts of cumulative/total business value that has been generated in regards to

  • Customer Experience: $5m – $10m
  • Digital Commerce: $500K – $1m

Informatica Case Study

Medium Enterprise Retail Company

Introduction

This case study of a medium enterprise retail company is based on a November 2020 survey of Informatica customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Informatica:

  • They have seen or expect to see an increase improvements with Informatica’s MDM/360 Solutions in the following areas:
    • Increased market share
    • Expansion into new geographies and/or market segments
    • Improved time to market
    • Increased customer renewal and retention
    • Customer business process optimization/automation
    • Lower sales, marketing and/or service costs
    • Reduced procurement, manufacturing and/or distribution costs
    • Decreased IT operational costs

Use Case

The key features and functionalities of Informatica that the surveyed company uses:

  • They are using the following in the context of MDM:
    • Product 360
    • BPM, DQ for P360, Supplier portal
  • They prefer Informatica’s MDM / 360 Solutions over the other vendors due to their:
    • Ability to be a single vendor for all data management needs
    • Understanding of business and technical needs
    • AI/ML-driven vision and roadmap
    • Trusted and strong brand reputation

Results

The surveyed company achieved the following results with Informatica:

  • Began realizing value from their MDM solution after 1 year.
  • Estimated the following amounts of cumulative/total business value that has been generated in regards to
    • Revenue Generation: $ 1m- $5m
    • Efficiency/Productivity: $ 1m- $5m
    • Digital Commerce: $ 1m- $5m
    • Customer Experience: $ 500K – $1m
    • Cost Control: $0 -$500k
    • Risk Management: $0 -$500k



More Research on Informatica