TechValidate Research on Informatica

These pages present data that TechValidate has sourced via direct research with verified customers and users of Informatica. TechValidate stands behind the authenticity of all published data. Learn more »



251 Customers Surveyed

1,961 Data Points Collected

102 Published TechFacts

155 Published Charts

11 Published Case Studies



Selected Research Highlights


Informatica Customer Satisfaction Rating

An IT Director at a medium enterprise retail company would be very likely to recommend Informatica MDM / 360 Solutions for this reason:

For our requirements, Informatica is the best product.

Informatica Customer Fact

Cost Control

$5 million to $10 million cumulative/total business value has been generated.

Informatica Case Study

Global 500 Financial Services Company

Introduction

This case study of a Global 500 financial services company is based on a November 2020 survey of Informatica customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Informatica:

They have improved or expect to improve with Informatica’s MDM/360 Solutions when it comes to the following:

  • Higher net new customer acquisition
  • More targeted cross and/or up sell to install base
  • Increased customer renewal and retention
  • Increased market share
  • Expansion into new geographies and/or market segments
  • Reduce customer churn risk
  • Reduced abandoned cart rate
  • Customer business process optimization/automation
  • Decreased IT operational costs

Use Case

The key features and functionalities of Informatica that the surveyed company uses:

They are using the following in the context of MDM:

  • Multidomain MDM

They selected Informatica’s MDM / 360 Solutions over Reltio due to their:

  • Best of breed MDM specific functionality
  • Ability to use a single vendor for all data management needs
  • Return on investment/total cost of ownership
  • Understanding of business and technical needs
  • Cloud roadmap
  • Trusted and strong brand reputation

Results

The surveyed company achieved the following results with Informatica:

Began realizing value from their MDM solution in less than 6 months.

Estimated the following amounts of cumulative/total business value that has been generated in regards to

  • Customer Experience: $5m – $10m
  • Digital Commerce: $500K – $1m

Informatica Customer Research

For those that selected Informatica over Collibra, organizations rated Informatica’s ability to improve data intelligence as:

Better: 85%
Worse: 15%

Informatica Customer Research

By enabling a data governance program with Informatica, organizations shared that improvements in regulatory reporting saved:

$500,000 or less: 49%
$.5 - $1 million: 23%
$1 or more million: 29%

Informatica Case Study

Fortune 500 Electronics Company Mastering Product Data

Introduction

This case study of a Fortune 500 electronics company is based on a December 2020 survey of Informatica customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Informatica:

  • Mastering product data from up to 20 data sources.

Use Case

The key features and functionalities of Informatica that the surveyed company uses:

  • They are using MDM – Product 360
  • Their MDM usage scenario is both, analytical and operational
  • Have the following implementation styles:
    • Consolidation
    • Centralized
  • Their MDM solution is integrated with the following:
    • SAP
    • Data Warehouse/Lake
    • multi disparate SAP systems

Results

The surveyed company achieved the following results with Informatica:

  • Took less than 9 months to go live with their MDM solution.
  • Rated the following aspects of Informatica compared to other vendors:
    • Workflow / BPM: Significantly better
    • Loading / Synch / Business Services: Best in class
    • Data Modeling: Best in class
    • Information Quality / Semantics: Significantly better
    • Perform / Scale / Availability / Security: Best in class
    • Hierarchy Management: Best in class
    • Information Stewardship Support: Significantly better
    • Information Governance Support: Significantly better
    • Product Suite Internal Integration: Significantly better
    • Multiple and Multi-domain Support: Significantly better
    • Multiple Usage Scenario Support: Best in class


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