TechValidate Research on GoodHire

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GoodHire Customer Research

As you think about your use of GoodHire during the COVID-19 pandemic, please rate your satisfaction with GoodHire on the following criteria:

Extremely Satisfied Very Satisfied Satisfied Dissatisfied
Responsiveness of customer support

50%

32%

14%

4%
Educational resources provided (webinars, blogs, etc.)

47%

30%

21%

2%
Status updates regarding court closures and/or delays

38%

27%

32%

3%
Transparency around impact of COVID-19 on background checks

38%

32%

25%

5%
Source: TechValidate survey of 88 users of GoodHire
Validated
  Published: Sep. 17, 2020   TVID: 806-909-F08




About This Data

This data was sourced directly from verified users of GoodHire by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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