GoodHire Illinois Science & Technology Institute Improved Efficiency by More Than 75% with GoodHire

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GoodHire Case Study

Illinois Science & Technology Institute Improved Efficiency by More Than 75% with GoodHire

Introduction

This case study of Illinois Science& Technology Institute is based on a December 2019 survey of GoodHire customers by TechValidate, a 3rd-party research service.

“Really user friendly with outstanding customer service.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select GoodHire:

Vendors they evaluated or replaced prior to selecting GoodHire:
- Checkr
Challenges they experienced with their previous vendor(s) that prompted them to evaluate GoodHire:
- Poor, clunky or outdated user experience
- Issues with data quality
The following aspects/features of GoodHire most influenced their decision to choose GoodHire over other vendors they evaluated:
- Modern, intuitive user interface
- Faster turnaround times
- Data quality

Use Case

The key features and functionalities of GoodHire that the surveyed organization uses:

GoodHire features they value the most when compared against competitive solutions:
- built-in compliance (e.g., candidate consent, adverse action process): very valuable
- easy-to-read reports: very valuable
- customizable screening packages: valuable
- background check status updates and automatic notifications: extremely valuable
- simplified candidate experience: extremely valuable
- transparent pricing: extremely valuable

Results

The surveyed organization achieved the following results with GoodHire:

Improved the following as a result of using GoodHire:
- improved efficiency of background screening: greater than 75%
- reduced costs: 25-50%
Saved 6-10 hours per week processing background checks using GoodHire.
Agrees with the following statements about GoodHire:
- “I would recommend GoodHire over similar solutions I’ve used because GoodHire’s platform features are superior.”
Received 60-80% more value using GoodHire than other solutions they’ve used in the past.
Rates GoodHire on the following capabilities compared to other vendors they have evaluated or used:
- breadth of features & capabilities: significantly better
- ease of use: significantly better
- candidate experience: significantly better
- quality of customer support: significantly better
- value returned for the price: significantly better
- overall solution performance: significantly better
- data quality/report accuracy : significantly better

About GoodHire

GoodHire is a recognized leader in employment screening. Our high standards for better background checks have won the trust of more than 80,000 employers, large and small. Driven to exceed customer expectations, we’ve set the bar high for speed and accuracy with fast turnaround times and low dispute rates. Customers love our platform’s intuitive workflows, built-in compliance tools, and user-friendly candidate experience. Plus, our unique blend of Silicon Valley tech and Heartland service provides a delightful experience for both employers and candidates.

GoodHire is an FCRA-compliant consumer reporting agency and accredited by the Professional Background Screening Association (PBSA).

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