TechValidate Research on GoodHire

GoodHire Case Study

Whitman College Improves Time-to-Hire by More Than 75% with GoodHire


This case study of Whitman College is based on a December 2019 survey of GoodHire customers by TechValidate, a 3rd-party research service.

“GoodHire has been a great addition to our practice of background checks. This system is much more user friendly and our company is happy about using the new system.”


The business challenges that led the profiled organization to evaluate and ultimately select GoodHire:

  • Vendors they evaluated or replaced prior to selecting GoodHire:
    • Sterling
  • Challenges they experienced with their previous vendor(s) that prompted them to evaluate GoodHire:
    • Poor, clunky or outdated user experience
    • Issues with data quality
  • The following aspects/features of GoodHire most influenced their decision to choose GoodHire over other vendors they evaluated:
    • Pricing
    • Modern, intuitive user interface
    • Faster turnaround times
    • Compliance expertise
    • Data quality

Use Case

The key features and functionalities of GoodHire that the surveyed organization uses:

  • GoodHire features they value the most when compared against competitive solutions:
    • built-in compliance (e.g., candidate consent, adverse action process): extremely valuable
    • easy-to-read reports: extremely valuable
    • customizable screening packages: extremely valuable
    • background check status updates and automatic notifications: extremely valuable
    • simplified candidate experience: very valuable
    • transparent pricing: extremely valuable


The surveyed organization achieved the following results with GoodHire:

  • Improved the following as a result of using GoodHire:
    • improved efficiency of background screening: greater than 75%
    • reduced costs: 50-75%
    • improved time-to-hire: greater than 75%
  • Agrees with the following statements about GoodHire:
    • “I would recommend GoodHire over similar solutions I’ve used because GoodHire’s platform features are superior.”
  • Received 60-80% more value using GoodHire than other solutions they’ve used in the past.
  • Rates GoodHire on the following capabilities compared to other vendors they have evaluated or used:
    • breadth of features & capabilities: best in class
    • ease of use: best in class
    • candidate experience: significantly better
    • quality of customer support: significantly better
    • value returned for the price: significantly better
    • overall solution performance: significantly better
    • data quality/report accuracy : best in class

About This Data

This data was sourced directly from verified users of GoodHire by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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