TechValidate Research on GoodHire

15 Case Studies


GoodHire Case Study

R&D Pipeline Construction Sees More Value With GoodHire Than With Previous Solutions

Introduction

This case study of R&D Pipeline Construction, Inc is based on an April 2021 survey of GoodHire customers by TechValidate, a 3rd-party research service.

“GoodHire is top of class at communicating turnaround times or any delays. Reports are quick, thorough and customizable. When we have to do additional screenings for specific jobs (like updated MVR reports or background checks), I know GoodHire will provide them efficiently and keep us in compliance.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select GoodHire:

  • Vendors they evaluated or replaced prior to selecting GoodHire:
    • HireRight
    • Checkr
    • Colorado State Public Records
  • The challenges they were experiencing with their previous vendor(s) that prompted them to evaluate GoodHire:
    • Value for price
    • Lack of required screening services(s)
    • Issues with data quality
  • The following aspects/features of GoodHire most influenced their decision to choose GoodHire over other vendors they evaluated:
    • Relationship and communication with the Sales Rep
    • Pricing
    • Selection of screening services offered
    • Modern, intuitive user interface
    • Faster turnaround times
    • US-based, FCRA-certified customer support
    • Compliance expertise
    • Data quality

Use Case

The key features and functionalities of GoodHire that the surveyed company uses:

  • GoodHire features they value the most when compared against competitive solutions:
    • built-in compliance (e.g., candidate consent, adverse action process): valuable
    • easy-to-read reports: extremely valuable
    • customizable screening packages: extremely valuable
    • background check status updates and automatic notifications: very valuable
    • simplified candidate experience: extremely valuable
    • transparent pricing: extremely valuable

Results

The surveyed company achieved the following results with GoodHire:

  • They started using Goodhire in less than 1 day.
  • Improved the following as a result of using GoodHire:
    • improved efficiency of background screening: greater than 75%
    • reduced costs: 25-50%
  • Saved 0-5 hours per week processing background checks using GoodHire.
  • Agrees with the following statements about GoodHire:
    • “I would recommend GoodHire over similar solutions I’ve used because GoodHire’s platform features are superior.”
    • “GoodHire offers a better price for the services offered compared to competitive solutions.”
    • “GoodHire’s support exceeded my expectations compared to similar vendors I have worked with in the past.”
  • Received 80-100% more value using GoodHire than other solutions they’ve used in the past.
  • Rates GoodHire on the following capabilities compared to other vendors they have evaluated or used:
    • breadth of features & capabilities: best in class
    • ease of use: significantly better
    • candidate experience: best in class
    • quality of customer support: best in class
    • value returned for the price: significantly better
    • overall solution performance: best in class
    • data quality/report accuracy : best in class

GoodHire Case Study

GoodHire Helps Pleasant View Nursing Home of Mt. Airy Hire More Efficiently

Introduction

This case study of Pleasant View Nursing Home Of Mt Airy Inc. is based on an April 2021 survey of GoodHire customers by TechValidate, a 3rd-party research service.

“Using Goodhire has greatly improved the timely onboarding of new employees which in turn has made our facility run more efficiently.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select GoodHire:

  • Vendors they evaluated or replaced prior to selecting GoodHire:
    • This is our first background check provider
  • The challenges they were experiencing with their previous vendor(s) that prompted them to evaluate GoodHire:
    • Untimely support/poor customer experience
  • The following aspects/features of GoodHire most influenced their decision to choose GoodHire over other vendors they evaluated:
    • Pricing
    • Faster turnaround times

Use Case

The key features and functionalities of GoodHire that the surveyed company uses:

  • GoodHire features they value the most when compared against competitive solutions:
    • built-in compliance (e.g., candidate consent, adverse action process): extremely valuable
    • easy-to-read reports: extremely valuable
    • customizable screening packages: extremely valuable
    • background check status updates and automatic notifications: extremely valuable
    • simplified candidate experience: extremely valuable
    • transparent pricing: extremely valuable

Results

The surveyed company achieved the following results with GoodHire:

  • They started using Goodhire in less than 1 day.
  • Improved the following as a result of using GoodHire:
    • improved efficiency of background screening: 50-75%
    • reduced costs: 50-75%
    • improved time-to-hire: 50-75%
  • Saved 6-10 hours per week processing background checks using GoodHire.
  • Agrees with the following statements about GoodHire:
    • “I would recommend GoodHire over similar solutions I’ve used because GoodHire’s platform features are superior.”
  • Received 60-80% more value using GoodHire than other solutions they’ve used in the past.
  • Rates GoodHire on the following capabilities compared to other vendors they have evaluated or used:
    • breadth of features & capabilities: significantly better
    • ease of use: best in class
    • candidate experience: best in class
    • quality of customer support: significantly better
    • value returned for the price: best in class
    • overall solution performance: best in class
    • data quality/report accuracy : best in class

GoodHire Case Study

BizIQ Saves More Than 25 Hours a Week Processing Background Checks with GoodHire

Introduction

This case study of BizIQ is based on an April 2021 survey of GoodHire customers by TechValidate, a 3rd-party research service.

“From the initial contact with Sales to the check I ran this morning, the process and people have been flawless. I have been in Talent Acquisition for 20+ years and have never had an overall experience as positive as this.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select GoodHire:

  • Vendors they evaluated or replaced prior to selecting GoodHire:
    • HireRight
    • Checkr
    • ADP
  • The challenges they were experiencing with their previous vendor(s) that prompted them to evaluate GoodHire:
    • Value for price
    • Slow background check turnaround times
    • Untimely support/poor customer experience
    • Difficulty integrating solution into existing HR tools
  • The following aspects/features of GoodHire most influenced their decision to choose GoodHire over other vendors they evaluated:
    • Relationship and communication with the Sales Rep
    • Pricing
    • Modern, intuitive user interface
    • Faster turnaround times
    • Connectivity with my ATS/HRIS solution

Use Case

The key features and functionalities of GoodHire that the surveyed company uses:

  • GoodHire features they value the most when compared against competitive solutions:
    • built-in compliance (e.g., candidate consent, adverse action process): extremely valuable
    • easy-to-read reports: extremely valuable
    • customizable screening packages: very valuable
    • background check status updates and automatic notifications: extremely valuable
    • simplified candidate experience: extremely valuable
    • transparent pricing: extremely valuable

Results

The surveyed company achieved the following results with GoodHire:

  • They started using Goodhire in 1 week or less.
  • Improved the following as a result of using GoodHire:
    • improved efficiency of background screening: greater than 75%
    • reduced costs: 25-50%
    • improved time-to-hire: greater than 75%
  • Saved > 26 hours per week processing background checks using GoodHire.
  • Agrees with the following statements about GoodHire:
    • “I would recommend GoodHire over similar solutions I’ve used because GoodHire’s platform features are superior.”
    • “GoodHire offers a better price for the services offered compared to competitive solutions.”
    • “GoodHire’s support exceeded my expectations compared to similar vendors I have worked with in the past.”
  • Received 80-100% more value using GoodHire than other solutions they’ve used in the past.
  • Rates GoodHire on the following capabilities compared to other vendors they have evaluated or used:
    • breadth of features & capabilities: best in class
    • ease of use: best in class
    • candidate experience: best in class
    • quality of customer support: best in class
    • value returned for the price: best in class
    • overall solution performance: best in class
    • data quality/report accuracy : best in class

GoodHire Case Study

FleetNurse Inc. Finds GoodHire’s Platform Capabilities are ‘Best in Class’

Introduction

This case study of FleetNurse Inc. is based on an April 2021 survey of GoodHire customers by TechValidate, a 3rd-party research service.

“First off, GoodHire’s turnaround time is exceptional. The interface is extremely easy to navigate and provides what we need without a lot of extra bulk.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select GoodHire:

  • The following aspects/features of GoodHire most influenced their decision to choose GoodHire over other vendors they evaluated:
    • Pricing
    • Selection of screening services offered
    • Modern, intuitive user interface
    • Faster turnaround times

Use Case

The key features and functionalities of GoodHire that the surveyed company uses:

  • GoodHire features they value the most when compared against competitive solutions:
    • built-in compliance (e.g., candidate consent, adverse action process): extremely valuable
    • easy-to-read reports: extremely valuable
    • customizable screening packages: extremely valuable
    • background check status updates and automatic notifications: extremely valuable
    • simplified candidate experience: extremely valuable
    • transparent pricing: extremely valuable

Results

The surveyed company achieved the following results with GoodHire:

  • They started using Goodhire in less than 1 day.
  • Improved the following as a result of using GoodHire:
    • improved efficiency of background screening: greater than 75%
    • reduced costs: greater than 75%
    • improved time-to-hire: greater than 75%
  • Agrees with the following statements about GoodHire:
    • “I would recommend GoodHire over similar solutions I’ve used because GoodHire’s platform features are superior.”
  • Rates GoodHire on the following capabilities compared to other vendors they have evaluated or used:
    • breadth of features & capabilities: best in class
    • ease of use: best in class
    • candidate experience: best in class
    • quality of customer support: best in class
    • value returned for the price: best in class
    • overall solution performance: best in class
    • data quality/report accuracy : best in class

GoodHire Case Study

Medic One Ambulance Gets Faster Turnaround Times & Better Customer Support with GoodHire

Introduction

This case study of Medic One Ambulance is based on an April 2021 survey of GoodHire customers by TechValidate, a 3rd-party research service.

“Our background checks were taking about 2 weeks prior to GoodHire. The previous company explained it was due to the state’s return speed. GoodHire returns in 24 hours. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select GoodHire:

  • Vendors they evaluated or replaced prior to selecting GoodHire:
    • HireRight
    • Checkr
  • The challenges they were experiencing with their previous vendor(s) that prompted them to evaluate GoodHire:
    • Slow background check turnaround times
    • Untimely support/poor customer experience
  • The following aspects/features of GoodHire most influenced their decision to choose GoodHire over other vendors they evaluated:
    • Selection of screening services offered
    • Modern, intuitive user interface
    • Faster turnaround times
    • US-based, FCRA-certified customer support

Use Case

The key features and functionalities of GoodHire that the surveyed company uses:

  • GoodHire features they value the most when compared against competitive solutions:
    • built-in compliance (e.g., candidate consent, adverse action process): extremely valuable
    • easy-to-read reports: extremely valuable
    • customizable screening packages: extremely valuable
    • background check status updates and automatic notifications: extremely valuable
    • simplified candidate experience: extremely valuable
    • transparent pricing: extremely valuable

Results

The surveyed company achieved the following results with GoodHire:

  • They started using Goodhire in 1 week or less.
  • Improved the following as a result of using GoodHire:
    • improved efficiency of background screening: greater than 75%
    • reduced costs: 25-50%
    • improved time-to-hire: 25-50%
  • Agrees with the following statements about GoodHire:
    • “I would recommend GoodHire over similar solutions I’ve used because GoodHire’s platform features are superior.”
    • “GoodHire offers a better price for the services offered compared to competitive solutions.”
    • “GoodHire’s support exceeded my expectations compared to similar vendors I have worked with in the past.”
  • Rates GoodHire on the following capabilities compared to other vendors they have evaluated or used:
    • breadth of features & capabilities: significantly better
    • ease of use: significantly better
    • candidate experience: significantly better
    • quality of customer support: significantly better
    • value returned for the price: significantly better
    • overall solution performance: significantly better
    • data quality/report accuracy : significantly better

GoodHire Case Study

Prudential Defense Solutions Improves Efficiency & Reduces Costs with GoodHire

Introduction

This case study of Prudential Defense Solutions, Inc is based on an April 2021 survey of GoodHire customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select GoodHire:

  • Vendors they evaluated or replaced prior to selecting GoodHire:
    • HireRight
  • The challenges they were experiencing with their previous vendor(s) that prompted them to evaluate GoodHire:
    • Value for price
  • The following aspects/features of GoodHire most influenced their decision to choose GoodHire over other vendors they evaluated:
    • Relationship and communication with the Sales Rep
    • Pricing
    • Modern, intuitive user interface
    • Faster turnaround times
    • US-based, FCRA-certified customer support
    • Data quality

Use Case

The key features and functionalities of GoodHire that the surveyed company uses:

  • GoodHire features they value the most when compared against competitive solutions:
    • built-in compliance (e.g., candidate consent, adverse action process): extremely valuable
    • easy-to-read reports: extremely valuable
    • customizable screening packages: extremely valuable
    • background check status updates and automatic notifications: extremely valuable
    • simplified candidate experience: extremely valuable
    • transparent pricing: extremely valuable

Results

The surveyed company achieved the following results with GoodHire:

  • They started using Goodhire in 1 week or less.
  • Improved the following as a result of using GoodHire:
    • improved efficiency of background screening: greater than 75%
    • reduced costs: greater than 75%
    • improved time-to-hire: greater than 75%
  • Saved 11-20 hours per week processing background checks using GoodHire.
  • Agrees with the following statements about GoodHire:
    • “I would recommend GoodHire over similar solutions I’ve used because GoodHire’s platform features are superior.”
    • “GoodHire offers a better price for the services offered compared to competitive solutions.”
    • “GoodHire’s support exceeded my expectations compared to similar vendors I have worked with in the past.”
  • Received 80-100% more value using GoodHire than other solutions they’ve used in the past.
  • Rates GoodHire on the following capabilities compared to other vendors they have evaluated or used:
    • breadth of features & capabilities: significantly better
    • ease of use: best in class
    • candidate experience: significantly better
    • quality of customer support: best in class
    • value returned for the price: best in class
    • overall solution performance: best in class
    • data quality/report accuracy : best in class

GoodHire Case Study

Job Konnections Reduced Costs More Than 75% with GoodHire

Introduction

This case study of Job Konnections is based on a December 2019 survey of GoodHire customers by TechValidate, a 3rd-party research service.

“Experience is much better than other vendors in that the pricing is more competitive, the reports are easy to read and the turn around time is fairly quick.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select GoodHire:

  • Vendors they evaluated or replaced prior to selecting GoodHire:
    • HireRight
    • First Advantage
    • Bradley Background Checks
  • Challenges they experienced with their previous vendor(s) that prompted them to evaluate GoodHire:
    • Pricing
  • The following aspects/features of GoodHire most influenced their decision to choose GoodHire over other vendors they evaluated:
    • Relationship and communication with the Sales Rep
    • Pricing

Use Case

The key features and functionalities of GoodHire that the surveyed company uses:

  • GoodHire features they value the most when compared against competitive solutions:
    • built-in compliance (e.g., candidate consent, adverse action process): extremely valuable
    • easy-to-read reports: extremely valuable
    • customizable screening packages: extremely valuable
    • background check status updates and automatic notifications: extremely valuable
    • simplified candidate experience: extremely valuable
    • transparent pricing: extremely valuable

Results

The surveyed company achieved the following results with GoodHire:

  • Improved the following as a result of using GoodHire:
    • improved efficiency of background screening: greater than 75%
    • reduced costs: greater than 75%
    • improved time-to-hire: greater than 75%
  • Saved 0-5 hours per week processing background checks using GoodHire.
  • Agrees with the following statements about GoodHire:
    • “I would recommend GoodHire over similar solutions I’ve used because GoodHire’s platform features are superior.”
    • “GoodHire offers a better price for the services offered compared to competitive solutions.”
    • “GoodHire’s support exceeded my expectations compared to similar vendors I have worked with in the past.”
  • Received 60-80% more value using GoodHire than other solutions they’ve used in the past.
  • Rates GoodHire on the following capabilities compared to other vendors they have evaluated or used:
    • breadth of features & capabilities: best in class
    • ease of use: best in class
    • candidate experience: best in class
    • quality of customer support: best in class
    • value returned for the price: best in class
    • overall solution performance: best in class
    • data quality/report accuracy : best in class

GoodHire Case Study

Choices Coordinated Care Solutions Finds GoodHire’s Features & Functionality Extremely Valuable

Introduction

This case study of Choices, Inc. is based on a December 2019 survey of GoodHire customers by TechValidate, a 3rd-party research service.

“While price was comparable, the candidate experience and easy website made the difference.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select GoodHire:

  • Vendors they evaluated or replaced prior to selecting GoodHire:
    • HireRight
  • Challenges they experienced with their previous vendor(s) that prompted them to evaluate GoodHire:
    • Untimely support/poor customer experience
    • Poor, clunky or outdated user experience
    • Invoices were difficult to read.
  • The following aspects/features of GoodHire most influenced their decision to choose GoodHire over other vendors they evaluated:
    • Relationship and communication with the Sales Rep
    • Modern, intuitive user interface
    • US-based, FCRA-certified customer support
    • Data quality

Use Case

The key features and functionalities of GoodHire that the surveyed company uses:

  • GoodHire features they value the most when compared against competitive solutions:
    • built-in compliance (e.g., candidate consent, adverse action process): extremely valuable
    • easy-to-read reports: extremely valuable
    • customizable screening packages: extremely valuable
    • background check status updates and automatic notifications: extremely valuable
    • simplified candidate experience: extremely valuable
    • transparent pricing: extremely valuable

Results

The surveyed company achieved the following results with GoodHire:

  • Improved the following as a result of using GoodHire:
    • improved efficiency of background screening: greater than 75%
    • reduced costs: less than 25%
    • improved time-to-hire: 50-75%
  • Saved 0-5 hours per week processing background checks using GoodHire.
  • Agrees with the following statements about GoodHire:
    • “I would recommend GoodHire over similar solutions I’ve used because GoodHire’s platform features are superior.”
    • “GoodHire’s support exceeded my expectations compared to similar vendors I have worked with in the past.”
  • Received 40-60% more value using GoodHire than other solutions they’ve used in the past.
  • Rates GoodHire on the following capabilities compared to other vendors they have evaluated or used:
    • breadth of features & capabilities: significantly better
    • ease of use: significantly better
    • candidate experience: significantly better
    • quality of customer support: best in class
    • value returned for the price: better
    • overall solution performance: significantly better
    • data quality/report accuracy : better

GoodHire Case Study

St. John’s Recovery Place Receives 80-100% More Value with GoodHire than Previous Solutions

Introduction

This case study of St Johns Recovery Place is based on a January 2020 survey of GoodHire customers by TechValidate, a 3rd-party research service.

“The option to have the applicant fill out the information is great, this decreases the amount of mistakes and turnaround time. The prices are amazing, and easy to make payments. No hassle and I love how applicants can explain an offense if anything comes up on their report.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select GoodHire:

  • Vendors they evaluated or replaced prior to selecting GoodHire:
    • ADP
  • Challenges they experienced with their previous vendor(s) that prompted them to evaluate GoodHire:
    • Pricing
    • Untimely support/poor customer experience
  • The following aspects/features of GoodHire most influenced their decision to choose GoodHire over other vendors they evaluated:
    • Pricing
    • Faster turnaround times
    • US-based, FCRA-certified customer support
    • Compliance expertise

Use Case

The key features and functionalities of GoodHire that the surveyed company uses:

  • GoodHire features they value the most when compared against competitive solutions:
    • built-in compliance (e.g., candidate consent, adverse action process): extremely valuable
    • easy-to-read reports: extremely valuable
    • customizable screening packages: very valuable
    • background check status updates and automatic notifications: extremely valuable
    • simplified candidate experience: extremely valuable
    • transparent pricing: extremely valuable

Results

The surveyed company achieved the following results with GoodHire:

  • Improved the following as a result of using GoodHire:
    • improved efficiency of background screening: less than 25%
    • reduced costs: 25-50%
    • improved time-to-hire: 25-50%
  • Saved 0-5 hours per week processing background checks using GoodHire.
  • Agrees with the following statements about GoodHire:
    • “GoodHire offers a better price for the services offered compared to competitive solutions.”
    • “GoodHire’s support exceeded my expectations compared to similar vendors I have worked with in the past.”
  • Received 80-100% more value using GoodHire than other solutions they’ve used in the past.
  • Rates GoodHire on the following capabilities compared to other vendors they have evaluated or used:
    • breadth of features & capabilities: significantly better
    • ease of use: best in class
    • candidate experience: significantly better
    • quality of customer support: best in class
    • value returned for the price: best in class
    • overall solution performance: significantly better
    • data quality/report accuracy : best in class

GoodHire Case Study

Whitman College Improves Time-to-Hire by More Than 75% with GoodHire

Introduction

This case study of Whitman College is based on a December 2019 survey of GoodHire customers by TechValidate, a 3rd-party research service.

“GoodHire has been a great addition to our practice of background checks. This system is much more user friendly and our company is happy about using the new system.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select GoodHire:

  • Vendors they evaluated or replaced prior to selecting GoodHire:
    • Sterling
  • Challenges they experienced with their previous vendor(s) that prompted them to evaluate GoodHire:
    • Poor, clunky or outdated user experience
    • Issues with data quality
  • The following aspects/features of GoodHire most influenced their decision to choose GoodHire over other vendors they evaluated:
    • Pricing
    • Modern, intuitive user interface
    • Faster turnaround times
    • Compliance expertise
    • Data quality

Use Case

The key features and functionalities of GoodHire that the surveyed organization uses:

  • GoodHire features they value the most when compared against competitive solutions:
    • built-in compliance (e.g., candidate consent, adverse action process): extremely valuable
    • easy-to-read reports: extremely valuable
    • customizable screening packages: extremely valuable
    • background check status updates and automatic notifications: extremely valuable
    • simplified candidate experience: very valuable
    • transparent pricing: extremely valuable

Results

The surveyed organization achieved the following results with GoodHire:

  • Improved the following as a result of using GoodHire:
    • improved efficiency of background screening: greater than 75%
    • reduced costs: 50-75%
    • improved time-to-hire: greater than 75%
  • Agrees with the following statements about GoodHire:
    • “I would recommend GoodHire over similar solutions I’ve used because GoodHire’s platform features are superior.”
  • Received 60-80% more value using GoodHire than other solutions they’ve used in the past.
  • Rates GoodHire on the following capabilities compared to other vendors they have evaluated or used:
    • breadth of features & capabilities: best in class
    • ease of use: best in class
    • candidate experience: significantly better
    • quality of customer support: significantly better
    • value returned for the price: significantly better
    • overall solution performance: significantly better
    • data quality/report accuracy : best in class

GoodHire Case Study

West Liberty University Finds GoodHire’s Platform Capabilities “Best in Class”

Introduction

This case study of West Liberty University is based on a December 2019 survey of GoodHire customers by TechValidate, a 3rd-party research service.

“GoodHire has taken the burden away from the employer and placed responsibility on the candidate. Major time saver and efficiency boost for the HR department.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select GoodHire:

  • Vendors they evaluated or replaced prior to selecting GoodHire:
    • Sterling
  • Challenges they experienced with their previous vendor(s) that prompted them to evaluate GoodHire:
    • Pricing
    • Poor, clunky or outdated user experience
  • The following aspects/features of GoodHire most influenced their decision to choose GoodHire over other vendors they evaluated:
    • Relationship and communication with the Sales Rep
    • Pricing
    • Modern, intuitive user interface

Use Case

The key features and functionalities of GoodHire that the surveyed organization uses:

  • GoodHire features they value the most when compared against competitive solutions:
    • built-in compliance (e.g., candidate consent, adverse action process): extremely valuable
    • easy-to-read reports: extremely valuable
    • customizable screening packages: extremely valuable
    • background check status updates and automatic notifications: extremely valuable
    • simplified candidate experience: extremely valuable
    • transparent pricing: extremely valuable

Results

The surveyed organization achieved the following results with GoodHire:

  • Improved the following as a result of using GoodHire:
    • improved efficiency of background screening: greater than 75%
    • reduced costs: 25-50%
    • improved time-to-hire: greater than 75%
  • Saved 6-10 hours per week processing background checks using GoodHire.
  • Agrees with the following statements about GoodHire:
    • “I would recommend GoodHire over similar solutions I’ve used because GoodHire’s platform features are superior.”
  • Received 80-100% more value using GoodHire than other solutions they’ve used in the past.
  • Rates GoodHire on the following capabilities compared to other vendors they have evaluated or used:
    • breadth of features & capabilities: significantly better
    • ease of use: best in class
    • candidate experience: best in class
    • quality of customer support: best in class
    • value returned for the price: best in class
    • overall solution performance: best in class
    • data quality/report accuracy : best in class

GoodHire Case Study

Illinois Science & Technology Institute Improved Efficiency by More Than 75% with GoodHire

Introduction

This case study of Illinois Science& Technology Institute is based on a December 2019 survey of GoodHire customers by TechValidate, a 3rd-party research service.

“Really user friendly with outstanding customer service.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select GoodHire:

  • Vendors they evaluated or replaced prior to selecting GoodHire:
    • Checkr
  • Challenges they experienced with their previous vendor(s) that prompted them to evaluate GoodHire:
    • Poor, clunky or outdated user experience
    • Issues with data quality
  • The following aspects/features of GoodHire most influenced their decision to choose GoodHire over other vendors they evaluated:
    • Modern, intuitive user interface
    • Faster turnaround times
    • Data quality

Use Case

The key features and functionalities of GoodHire that the surveyed organization uses:

  • GoodHire features they value the most when compared against competitive solutions:
    • built-in compliance (e.g., candidate consent, adverse action process): very valuable
    • easy-to-read reports: very valuable
    • customizable screening packages: valuable
    • background check status updates and automatic notifications: extremely valuable
    • simplified candidate experience: extremely valuable
    • transparent pricing: extremely valuable

Results

The surveyed organization achieved the following results with GoodHire:

  • Improved the following as a result of using GoodHire:
    • improved efficiency of background screening: greater than 75%
    • reduced costs: 25-50%
  • Saved 6-10 hours per week processing background checks using GoodHire.
  • Agrees with the following statements about GoodHire:
    • “I would recommend GoodHire over similar solutions I’ve used because GoodHire’s platform features are superior.”
  • Received 60-80% more value using GoodHire than other solutions they’ve used in the past.
  • Rates GoodHire on the following capabilities compared to other vendors they have evaluated or used:
    • breadth of features & capabilities: significantly better
    • ease of use: significantly better
    • candidate experience: significantly better
    • quality of customer support: significantly better
    • value returned for the price: significantly better
    • overall solution performance: significantly better
    • data quality/report accuracy : significantly better

GoodHire Case Study

Liberty Fruit Company Selected GoodHire Over Sterling and Reduced Costs by 50-75%

Introduction

This case study of Liberty Fruit Co., Inc. is based on a December 2019 survey of GoodHire customers by TechValidate, a 3rd-party research service.

“The interaction with my sales rep on getting our account set up was great. He provided great follow up, too.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select GoodHire:

  • Vendors they evaluated or replaced prior to selecting GoodHire:
    • Sterling
  • Challenges they experienced with their previous vendor(s) that prompted them to evaluate GoodHire:
    • Slow background check turnaround times
  • The following aspects/features of GoodHire most influenced their decision to choose GoodHire over other vendors they evaluated:
    • Relationship and communication with the Sales Rep
    • Pricing
    • Selection of screening services offered

Use Case

The key features and functionalities of GoodHire that the surveyed company uses:

  • GoodHire features they value the most when compared against competitive solutions:
    • built-in compliance (e.g., candidate consent, adverse action process): extremely valuable
    • easy-to-read reports: very valuable
    • background check status updates and automatic notifications: extremely valuable
    • simplified candidate experience: very valuable
    • transparent pricing: very valuable

Results

The surveyed company achieved the following results with GoodHire:

  • Improved the following as a result of using GoodHire:
    • improved efficiency of background screening: greater than 75%
    • reduced costs: 50-75%
    • improved time-to-hire: greater than 75%
  • Agrees with the following statements about GoodHire:
    • “I would recommend GoodHire over similar solutions I’ve used because GoodHire’s platform features are superior.”
  • Rates GoodHire on the following capabilities compared to other vendors they have evaluated or used:
    • breadth of features & capabilities: better
    • ease of use: significantly better
    • candidate experience: significantly better
    • quality of customer support: significantly better
    • value returned for the price: better
    • overall solution performance: better
    • data quality/report accuracy : significantly better

GoodHire Case Study

V3 Electric Saves 21-25 Hours Per Week Processing Background Checks With GoodHire

Introduction

This case study of V3 Electric is based on a December 2019 survey of GoodHire customers by TechValidate, a 3rd-party research service.

“User interface is much more clear. Training someone else how to use it is a 5-minute conversation.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select GoodHire:

  • Vendors they evaluated or replaced prior to selecting GoodHire:
    • HireRight
  • Challenges they experienced with their previous vendor(s) that prompted them to evaluate GoodHire:
    • Poor, clunky or outdated user experience
  • The following aspects/features of GoodHire most influenced their decision to choose GoodHire over other vendors they evaluated:
    • Modern, intuitive user interface
    • Faster turnaround times
    • US-based, FCRA-certified customer support
    • Compliance expertise

Use Case

The key features and functionalities of GoodHire that the surveyed company uses:

  • GoodHire features they value the most when compared against competitive solutions:
    • built-in compliance (e.g., candidate consent, adverse action process): extremely valuable
    • easy-to-read reports: extremely valuable
    • customizable screening packages: valuable
    • background check status updates and automatic notifications: extremely valuable
    • simplified candidate experience: extremely valuable
    • transparent pricing: valuable

Results

The surveyed company achieved the following results with GoodHire:

  • Improved the following as a result of using GoodHire:
    • improved efficiency of background screening: greater than 75%
    • reduced costs: 50-75%
    • improved time-to-hire: 50-75%
  • Saved 21-25 hours per week processing background checks using GoodHire.
  • Agrees with the following statements about GoodHire:
    • “I would recommend GoodHire over similar solutions I’ve used because GoodHire’s platform features are superior.”
    • “GoodHire’s support exceeded my expectations compared to similar vendors I have worked with in the past.”
  • Received 60-80% more value using GoodHire than other solutions they’ve used in the past.
  • Rates GoodHire on the following capabilities compared to other vendors they have evaluated or used:
    • breadth of features & capabilities: significantly better
    • ease of use: best in class
    • candidate experience: best in class
    • quality of customer support: best in class
    • value returned for the price: significantly better
    • overall solution performance: best in class
    • data quality/report accuracy : significantly better

GoodHire Case Study

Large Enterprise Aerospace & Defense Company

Introduction

This case study of a large enterprise aerospace & defense company is based on a December 2019 survey of GoodHire customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Great ease of use. Nice quick turnaround times. Ease of looking into alerts. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select GoodHire:

  • Vendors they evaluated or replaced prior to selecting GoodHire:
    • Accurate
    • First Advantage
  • Challenges they experienced with their previous vendor(s) that prompted them to evaluate GoodHire:
    • Pricing
    • Slow background check turnaround times
  • The following aspects/features of GoodHire most influenced their decision to choose GoodHire over other vendors they evaluated:
    • Faster turnaround times

Use Case

The key features and functionalities of GoodHire that the surveyed company uses:

  • GoodHire features they value the most when compared against competitive solutions:
    • built-in compliance (e.g., candidate consent, adverse action process): extremely valuable
    • easy-to-read reports: extremely valuable
    • customizable screening packages: extremely valuable
    • background check status updates and automatic notifications: extremely valuable
    • simplified candidate experience: extremely valuable
    • transparent pricing: extremely valuable

Results

The surveyed company achieved the following results with GoodHire:

  • Improved the following as a result of using GoodHire:
    • improved efficiency of background screening: greater than 75%
    • reduced costs: greater than 75%
    • improved time-to-hire: greater than 75%
  • Saved 21-25 hours per week processing background checks using GoodHire.
  • Agrees with the following statements about GoodHire:
    • “I would recommend GoodHire over similar solutions I’ve used because GoodHire’s platform features are superior.”
  • Received 60-80% more value using GoodHire than other solutions they’ve used in the past.
  • Rates GoodHire on the following capabilities compared to other vendors they have evaluated or used:
    • breadth of features & capabilities: significantly better
    • ease of use: significantly better
    • candidate experience: significantly better
    • quality of customer support: significantly better
    • value returned for the price: significantly better
    • overall solution performance: significantly better
    • data quality/report accuracy : significantly better



More Research on GoodHire