TechValidate Research on GoodHire

These pages present data that TechValidate has sourced via direct research with verified customers and users of GoodHire. TechValidate stands behind the authenticity of all published data. Learn more »



822 Customers Surveyed

6,226 Data Points Collected

20 Published TechFacts

9 Published Charts

15 Published Case Studies



Selected Research Highlights


GoodHire Customer Research

How much have you improved the following as a result of using GoodHire?

More than 75% 50-75% 25-50% Less than 25%

Improved efficiency of background screening
Reduced costs
Improved time-to-hire

GoodHire Customer Testimonial

The GoodHire platform gives me peace of mind knowing that results are fair and accurate. I enjoy the ease of tracking status and results on the platform. The system can be customized to any business needs and the customer service has always been 10/10.

Catherine Nevius, HR Coordinator, R&D Pipeline Construction

GoodHire Case Study

Job Konnections Reduced Costs More Than 75% with GoodHire

Introduction

This case study of Job Konnections is based on a December 2019 survey of GoodHire customers by TechValidate, a 3rd-party research service.

“Experience is much better than other vendors in that the pricing is more competitive, the reports are easy to read and the turn around time is fairly quick.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select GoodHire:

  • Vendors they evaluated or replaced prior to selecting GoodHire:
    • HireRight
    • First Advantage
    • Bradley Background Checks
  • Challenges they experienced with their previous vendor(s) that prompted them to evaluate GoodHire:
    • Pricing
  • The following aspects/features of GoodHire most influenced their decision to choose GoodHire over other vendors they evaluated:
    • Relationship and communication with the Sales Rep
    • Pricing

Use Case

The key features and functionalities of GoodHire that the surveyed company uses:

  • GoodHire features they value the most when compared against competitive solutions:
    • built-in compliance (e.g., candidate consent, adverse action process): extremely valuable
    • easy-to-read reports: extremely valuable
    • customizable screening packages: extremely valuable
    • background check status updates and automatic notifications: extremely valuable
    • simplified candidate experience: extremely valuable
    • transparent pricing: extremely valuable

Results

The surveyed company achieved the following results with GoodHire:

  • Improved the following as a result of using GoodHire:
    • improved efficiency of background screening: greater than 75%
    • reduced costs: greater than 75%
    • improved time-to-hire: greater than 75%
  • Saved 0-5 hours per week processing background checks using GoodHire.
  • Agrees with the following statements about GoodHire:
    • “I would recommend GoodHire over similar solutions I’ve used because GoodHire’s platform features are superior.”
    • “GoodHire offers a better price for the services offered compared to competitive solutions.”
    • “GoodHire’s support exceeded my expectations compared to similar vendors I have worked with in the past.”
  • Received 60-80% more value using GoodHire than other solutions they’ve used in the past.
  • Rates GoodHire on the following capabilities compared to other vendors they have evaluated or used:
    • breadth of features & capabilities: best in class
    • ease of use: best in class
    • candidate experience: best in class
    • quality of customer support: best in class
    • value returned for the price: best in class
    • overall solution performance: best in class
    • data quality/report accuracy : best in class

GoodHire Customer Statistic

Customers Value Compliance Tools

65% of surveyed organizations rate GoodHire’s built-in compliance (e.g., candidate consent, adverse action process) as extremely valuable or more when compared against competitive solutions.

65%

GoodHire Customer Research

Customers Save More Time with GoodHire

Since using GoodHire, how much time do you estimate that your organization has saved per week processing background checks?

More than 26 hours: 28%
21-25 hours: 11%
11-20 hours: 19%
6-10 hours: 11%
0-5 hours: 31%

GoodHire Case Study

BizIQ Saves More Than 25 Hours a Week Processing Background Checks with GoodHire

Introduction

This case study of BizIQ is based on an April 2021 survey of GoodHire customers by TechValidate, a 3rd-party research service.

“From the initial contact with Sales to the check I ran this morning, the process and people have been flawless. I have been in Talent Acquisition for 20+ years and have never had an overall experience as positive as this.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select GoodHire:

  • Vendors they evaluated or replaced prior to selecting GoodHire:
    • HireRight
    • Checkr
    • ADP
  • The challenges they were experiencing with their previous vendor(s) that prompted them to evaluate GoodHire:
    • Value for price
    • Slow background check turnaround times
    • Untimely support/poor customer experience
    • Difficulty integrating solution into existing HR tools
  • The following aspects/features of GoodHire most influenced their decision to choose GoodHire over other vendors they evaluated:
    • Relationship and communication with the Sales Rep
    • Pricing
    • Modern, intuitive user interface
    • Faster turnaround times
    • Connectivity with my ATS/HRIS solution

Use Case

The key features and functionalities of GoodHire that the surveyed company uses:

  • GoodHire features they value the most when compared against competitive solutions:
    • built-in compliance (e.g., candidate consent, adverse action process): extremely valuable
    • easy-to-read reports: extremely valuable
    • customizable screening packages: very valuable
    • background check status updates and automatic notifications: extremely valuable
    • simplified candidate experience: extremely valuable
    • transparent pricing: extremely valuable

Results

The surveyed company achieved the following results with GoodHire:

  • They started using Goodhire in 1 week or less.
  • Improved the following as a result of using GoodHire:
    • improved efficiency of background screening: greater than 75%
    • reduced costs: 25-50%
    • improved time-to-hire: greater than 75%
  • Saved > 26 hours per week processing background checks using GoodHire.
  • Agrees with the following statements about GoodHire:
    • “I would recommend GoodHire over similar solutions I’ve used because GoodHire’s platform features are superior.”
    • “GoodHire offers a better price for the services offered compared to competitive solutions.”
    • “GoodHire’s support exceeded my expectations compared to similar vendors I have worked with in the past.”
  • Received 80-100% more value using GoodHire than other solutions they’ve used in the past.
  • Rates GoodHire on the following capabilities compared to other vendors they have evaluated or used:
    • breadth of features & capabilities: best in class
    • ease of use: best in class
    • candidate experience: best in class
    • quality of customer support: best in class
    • value returned for the price: best in class
    • overall solution performance: best in class
    • data quality/report accuracy : best in class


More to Explore



About GoodHire

GoodHire is a recognized leader in employment screening. Our high standards for better background checks have won the trust of more than 80,000 employers, large and small. Driven to exceed customer expectations, we’ve set the bar high for speed and accuracy with fast turnaround times and low dispute rates. Customers love our platform’s intuitive workflows, built-in compliance tools, and user-friendly candidate experience. Plus, our unique blend of Silicon Valley tech and Heartland service provides a delightful experience for both employers and candidates. GoodHire is an FCRA-compliant consumer reporting agency and accredited by the Professional Background Screening Association (PBSA).

GoodHire Website