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TechValidate Research on IGT Solutions

These pages present data that TechValidate has sourced via direct research with verified customers and users of IGT Solutions . TechValidate stands behind the authenticity of all published data. Learn more »



185 Customers Surveyed

1,385 Data Points Collected

30 Published TechFacts

43 Published Charts

15 Published Case Studies



Featured Research Collections for IGT Solutions

Curated collections and slideshows of TechValidate research data on IGT Solutions .



Selected Research Highlights


Operators see multi-faceted S3K VALUE…

What are some of the top benefits you have seen with the new S3000 cabinet?

Increases time on device
27%
Increases excitement on the casino floor
59%
Keeps players engaged and excited
47%
Attracts video slot players
22%
Attracts mechanical spinning reel players
69%
Attracts new players (non or low frequency)
45%
Ease of maintenance
25%
Decreased downtime
25%

S3000 Cabinets Customer Statistic

68% of surveyed customers agreed that one of the main benefits of the new S3000 cabinets, is that it attracts more mechanical spinning reel players.

Repeat Play

What is the range of REPEAT PLAY from core, mechanical reel players on the S3000s on your floor?

Very strong: 75%
Strong: 25%

S3000 Cabinets – Top Customer Rating

Shane Davis, a Slot Director at Boyd Gaming Corporation is very likely to recommend* S3000 Cabinets for the following reason:

“They are performing well above house average. The cabinet and features look great.”

*Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend S3000 Cabinets?”

Case Study: The Downs At Albuquerque

Introduction

This case study of The Downs at Albuquerque is based on a April 2015 survey of S3000 Cabinets customers by TechValidate, a 3rd-party research service.

“Increased win per unit in the area, great attraction features, and fun to play and watch.”

Challenges

  • Implementing the new S3000 cabinets helped solve the following challenges:
    • Encourage core players to try new games
    • Offer video players an exciting stepper experience

Use Case

  • Sees strong repeat play from core, mechanical players on the S3000s on their floor.
  • The traditional core, mechanical reel players do play their favorite games on the new S3000 cabinets.
  • Video reel players love to play games on the new S3000 cabinets.

Results

  • Says S3000 game performance is superior to others compared to the house average.
  • Says S3000 game performance is Superior to others compared to zone average.
  • Sees very strong repeat play with the new S3000 cabinet.
  • Decreased downtime for maintenance and servicing by greater than 50% with the new S3000 cabinet.
  • Top benefits seen with the new S3000 cabinet:
    • Increases time on device
    • Increases excitement on the casino floor
    • Keeps players engaged and excited
    • Attracts mechanical spinning reel players
    • Attracts new players (non or low frequency)
    • Achieves ease of maintenance
    • Decreased downtime

Case Study: Medium Enterprise Hospitality Company

Introduction

This case study of a medium enterprise hospitality company is based on a April 2015 survey of S3000 Cabinets customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Implementing the new S3000 cabinets helped solve the following challenges:
    • Encouraging core players to try new games
    • Offering video players an exciting stepper experience

Use Case

  • Sees strong repeat play from core, mechanical players on the S3000s on their floor
  • The traditional core mechanical reel players play their favorite games on the new S3000 cabinets
  • Video reel players love to play games on the new S3000 cabinets

Results

  • Says S3000 game performance is superior to others compared to the house average
  • Says S3000 game performance is superior to others compared to zone average
  • Sees very strong repeat play with the new S3000 cabinet
  • Decreased downtime for maintenance and servicing by over 50% with the new S3000 cabinet
  • Top benefits seen with the new S3000 cabinet:
    • Increases time on device
    • Keeps players engaged and excited
    • Decreased downtime


More to Explore



About IGT Solutions

Since 1981, IGT has been the leading company specializing in design, development, manufacturing, distribution, and sales of computerized gaming equipment, software, and network systems worldwide.

IGT Solutions Website   IGT Website