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TechValidate Research on IGT Solutions

These pages present data that TechValidate has sourced via direct research with verified customers and users of IGT Solutions . TechValidate stands behind the authenticity of all published data. Learn more »



168 Customers Surveyed

1,287 Data Points Collected

30 Published TechFacts

42 Published Charts

15 Published Case Studies



Featured Research Collections for IGT Solutions

Curated collections and slideshows of TechValidate research data on IGT Solutions .



Selected Research Highlights


Operators see multi-faceted S3K VALUE…

What are some of the top benefits you have seen with the new S3000 cabinet?

Increases time on device
27%
Increases excitement on the casino floor
59%
Keeps players engaged and excited
47%
Attracts video slot players
22%
Attracts mechanical spinning reel players
69%
Attracts new players (non or low frequency)
45%
Ease of maintenance
25%
Decreased downtime
25%

S3000 Reduces Downtime

54% of surveyed customers have decreased downtime for maintenance and servicing with the new S3000 cabinet.

Case Study: Marriott International, Inc.

Introduction

This case study of Marriott International, Inc. is based on a April 2015 survey of S3000 Cabinets customers by TechValidate, a 3rd-party research service.

“Players are excited to try out these new games.”

Challenges

  • Implementing the new S3000 cabinets helped solve the following challenge:
    • Increase casino floor excitement

Use Case

  • Sees strong repeat play from core, mechanical players on the S3000s on their floor.
  • The traditional core, mechanical reel players play their favorite games on the new S3000 cabinets.
  • Video reel players love to play games on the new S3000 cabinets.

Results

  • Says S3000 game performance is meeting expectations compared to the house average.
  • Says S3000 game performance is meeting expectations compared to zone average.
  • Sees strong repeat play with the new S3000 cabinet.
  • Decreased downtime for maintenance and servicing by none with the new S3000 cabinet.
  • Top benefits seen with the new S3000 cabinet:
    • Increases excitement on the casino floor
    • Keeps players engaged and excited

Case Study: Medium Enterprise Hospitality Company

Introduction

This case study of a medium enterprise hospitality company is based on a April 2015 survey of S3000 Cabinets customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Implementing the new S3000 cabinets helped solve the following challenges:
    • Encouraging core players to try new games
    • Offering video players an exciting stepper experience

Use Case

  • Sees strong repeat play from core, mechanical players on the S3000s on their floor
  • The traditional core mechanical reel players play their favorite games on the new S3000 cabinets
  • Video reel players love to play games on the new S3000 cabinets

Results

  • Says S3000 game performance is superior to others compared to the house average
  • Says S3000 game performance is superior to others compared to zone average
  • Sees very strong repeat play with the new S3000 cabinet
  • Decreased downtime for maintenance and servicing by over 50% with the new S3000 cabinet
  • Top benefits seen with the new S3000 cabinet:
    • Increases time on device
    • Keeps players engaged and excited
    • Decreased downtime

Enhanced Serviceability can DRIVE COSTS DOWN

How much have you decreased downtime for maintenance and servicing with the new S3000 cabinet?

Greater than 50%: 12%
Greater than 30%: 8%
Greater than 20%: 6%
Greater than 10%: 5%
Less than 10%: 23%
None: 46%

The games have given us a solid option to both update the mechanical reel product and to take advantage of the classic themes. The cabinets are bright and attractive.

Slot Director, Large Enterprise Hospitality Company



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About IGT Solutions

Since 1981, IGT has been the leading company specializing in design, development, manufacturing, distribution, and sales of computerized gaming equipment, software, and network systems worldwide.

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