TechValidate Research on IDERA

These pages present data that TechValidate has sourced via direct research with verified customers and users of IDERA. TechValidate stands behind the authenticity of all published data. Learn more »

1,706 Customers Surveyed

12,408 Data Points Collected

1670 Published TechFacts

345 Published Charts

241 Published Case Studies

Featured Research Collections for IDERA

Curated collections and slideshows of TechValidate research data on IDERA.

Selected Research Highlights

SQL Diagnostic Manager Case Study

Merck & Co. (Global 500 / Pharmaceuticals in USA)


This case study of Merck & Co. is based on an April 2017 survey of SQL Diagnostic Manager customers by TechValidate, a 3rd-party research service.


The business challenges that led the profiled company to evaluate and ultimately select SQL Diagnostic Manager:

  • Optimize their SQL Server database instances to:
    • Improve database performance.
    • Avoid finger pointing from other IT groups and third-party application vendors when issues occur.
    • Improve visibility into the overall health of the databases.
    • Identify inefficient and poor performing SQL queries, batches, and statements.
    • Accelerate root cause identification and mean time to resolution.
    • Improve the ability to identify database-related application performance.
    • Address a lack of DBA resources to effectively and proactively manage all instances.
    • Automate administration and provision monitoring using scripting language.
    • Automate alert response actions to correct problems and integrate with other systems.
    • Find query bottlenecks using wait state query workload analysis.
    • Produce and publish performance reports.
    • Perform prescriptive analysis with expert recommendations and executable scripts.
    • Find and resolve blocking and deadlock application conflicts.
    • Diagnose performance issues with Availability Groups.

Use Case

The key features and functionalities of SQL Diagnostic Manager that the surveyed company uses:

  • Has 100 or more SQL Server databases in their environment.
  • Operating systems integrated with SQL Server databases: Windows and VMWare.


The surveyed company achieved the following results with SQL Diagnostic Manager:

  • Decreased unplanned database downtime.
  • Decreased mean time to resolution for database issues.

Idera Customer Testimonial

Top Benefit for State & Local Government, USA, 25 to 49 SQL Server Databases

SQL Diagnostic Manager allows us to monitor servers, maintenance-related status, backup results, query sessions, alerts, etc. for SQL Servers in the cloud.

Database Administrator, State & Local Government

SQL Safe Backup Customer Research

Top Team Impact for 50 to 99 Databases

What impact has your team experienced since using SQL Safe Backup?

Faster backup and recovery times
Ability to manage entire backup environment with single solution
Better insight into backup processes and areas of inefficiencies

Precise Case Study

Federal Government Agency in USA (SQL Server)


This case study of a federal government agency is based on an August 2017 survey of Precise customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.


The business challenges that led the profiled organization to evaluate and ultimately select Precise:

  • Inconsistent or poor application end-user experiences
  • Monitoring high-volume production environments
  • Multiple severe, unpredictable incidents
  • Excessive costs or lack of resources to monitor applications

Use Case

The key features and functionalities of Precise that the surveyed organization uses:

  • Uses Precise for the following technology:
    • Microsoft SQL Server
  • Evaluated the following features before purchasing Precise:
    • Dashboard overview of application performance with easy drill-down to identify root cause
    • Proactive alerting
    • What-if analysis for proposed changes
    • Database optimization
    • Scalable deployment and performance


The surveyed organization achieved the following results with Precise:

  • Realized the following team impact:
    • Accelerated the time for root cause identification
    • Accelerated the mean time to resolution for application issues
    • Gained operational awareness of IT problems and their organizational impact
  • Realized the following organization impact:
    • Reduced lost employee productivity
    • Improved confidence in organization-oriented service-level agreements
  • Decreased the following metrics for application performance:
    • The time to find a root cause: 60% to 80%
    • Mean time to resolution: 60% to 80%
  • Rated the following capabilities of Precise as compared to its competition:
    • End-to-end transaction view: better than
    • Isolation of problems and causes: significantly better than
    • What-if analysis for changes: significantly better than
    • History, trending, and planning: significantly better than

SQL Doctor Customer Research

Databases for Professional Services

How many SQL Server databases do you have in your environment?

1,000 or more
500 to 999
100 to 499
50 to 99
25 to 49
10 to 24
Less than 10

Precise Customer Fact

Fortune 500 / Construction in USA (Oracle Database, SAP)

A fortune 500 construction company rated Precise’s scalable deployment as significantly better than the competition.

More to Explore


Idera provides database management tools for data modeling, monitoring, securing and improving data systems with confidence.

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