TechValidate Research on IDERA

These pages present data that TechValidate has sourced via direct research with verified customers and users of IDERA. TechValidate stands behind the authenticity of all published data. Learn more »

1,978 Customers Surveyed

14,115 Data Points Collected

1727 Published TechFacts

360 Published Charts

259 Published Case Studies

Featured Research Collections for IDERA

Curated collections and slideshows of TechValidate research data on IDERA.

Selected Research Highlights

Precise Customer Fact

Large Enterprise / Telecommunications Services in Belgium (SQL Server)

Mobistar Enterprise Services rated Precise’s scalable deployment as significantly better than the competition.

IDERA ER/Studio Customer Research

What data modeling solution did you have before selecting ER/Studio?

Another modeling tool (Erwin, PowerDesigner, or vendor tool): 48%
A basic documentation tool (Microsoft Visio or Excel): 23%
None: 18%
Homegrown: 2%
Other: 8%

SQL Doctor Case Study

Fortune 500 / Financial Services in USA


This case study of Fiserv, Inc. is based on a November 2017 survey of SQL Doctor customers by TechValidate, a 3rd-party research service.

“SQL Doctor provides us with the ability identify a wide range of issues with SQL Server instances.”


The business challenges that led the profiled company to evaluate and ultimately select SQL Doctor:

  • SQL Server performance problems due to index and query issues
  • A need for guidance on how to quickly fix SQL Server issues (not sure how system changes will affect database performance)

Use Case

The surveyed company has 1,000 or more SQL Server databases in their environment.

The surveyed company looked for the following key features when evaluating SQL Doctor:

  • Display a prioritized list of performance optimization recommendations
  • Generate SQL scripts to optimize performance and to undo previously applied optimization


The surveyed company achieved the following results with SQL Doctor:

  • Team impact:
    • Improved visibility into database health and performance
    • Proactively resolved problems before they impact the organization
    • Have better utilization of resources
  • Organizational impact:
    • Improved database end-user experience
    • Reduced lost employee productivity

The surveyed company rates the following capabilities of SQL Doctor as compared to its competition:

  • quick or full health checkups: better than
    • drill-down dashboard: better than
  • prioritized recommendations: better than
  • educational resources: better than
  • scripts to tune and undo: better than
  • access to analysis history: better than

SQL Diagnostic Manager for SQL Server Customer Satisfaction Rating

Reason for Medium Enterprise, Health Care, USA

A System Administrator at a medium enterprise health care company would be very likely to recommend SQL Diagnostic Manager for SQL Server for this reason:

It is one of the top 3 products on the market in this space and I like it.

SQL Diagnostic Manager Case Study

African Bank (Large Enterprise / Financial Services in South Africa)


This case study of African Bank is based on an April 2017 survey of SQL Diagnostic Manager customers by TechValidate, a 3rd-party research service.

“SQL Diagnostic Manager allows for pinpoint query identification to resolve application related problems without having to spend hours trying to find what happened.”

“Reporting is simple to use. With the history browser, it is very easy to find issues in a specific time frame.”


The business challenges that led the profiled company to evaluate and ultimately select SQL Diagnostic Manager:

  • Optimize their SQL Server database instances to:
    • Improve database performance.
    • Avoid finger pointing from other IT groups and third-party application vendors when issues occur.
    • Improve visibility into the overall health of our databases.
    • Identify inefficient and poor performing SQL queries, batches, and statements.
    • Accelerate root cause identification and mean time to resolution.
    • Automate alert response actions to correct problems and integrate with other systems.
    • Produce and publish performance reports.
    • Perform prescriptive analysis with expert recommendations and executable scripts.
    • Find and resolve blocking and deadlock application conflicts.

Use Case

The key features and functionalities of SQL Diagnostic Manager that the surveyed company uses:

  • Has 50 to 100 SQL Server databases in their environment.
  • Operating systems integrated with SQL Server databases: Windows and VMWare.


The surveyed company achieved the following results with SQL Diagnostic Manager:

  • Increased database performance.
  • Improved collaboration with other IT groups and less finger-pointing.
  • Increased database administrator efficiency.
  • Improved visibility into the health and performance of the databases.
  • Decreased unplanned database downtime by 50% to 74%.
  • Decreased mean time to resolution for database issues by 25% to 49%.

SQL Doctor Customer Research

Top Key Features for Local & State Government

What key features were you looking for when evaluating SQL Doctor?

Limit the analysis to specified databases, applications, and performance categories
Display prioritized list of performance optimization recommendations
Run real-time, as-needed, and scheduled health checkups
View a summary of the health of the entire enterprise and of a selected server

More to Explore


Idera provides database management tools for data modeling, monitoring, securing and improving data systems with confidence.

IDERA Website   Idera, Inc. Website