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TechValidate Research on IDERA

These pages present data that TechValidate has sourced via direct research with verified customers and users of IDERA. TechValidate stands behind the authenticity of all published data. Learn more »



1,626 Customers Surveyed

12,002 Data Points Collected

1576 Published TechFacts

334 Published Charts

232 Published Case Studies



Featured Research Collections for IDERA

Curated collections and slideshows of TechValidate research data on IDERA.



Selected Research Highlights


Precise Case Study

Large Enterprise / Transportation Services in France (Oracle Database)

Introduction

This case study of Air France is based on an August 2017 survey of Precise customers by TechValidate, a 3rd-party research service.

“Precise helps database administrators improve performance proactively and reactively. It also shows applications or vendors that support the location of bottlenecks or whether a database is not the cause of the problem.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Precise:

  • Inconsistent or poor application end-user experiences
  • Finger pointing from other IT groups and third-party vendors
  • Slow root cause identification and long mean time to resolution
  • Multiple severe, unpredictable incidents
  • Excessive costs or lack of resources to monitor applications
  • An inability to proactively deal with problems before they impact the organization

Use Case

The key features and functionalities of Precise that the surveyed company uses:

  • Uses Precise for the following technologies:
    • Oracle Database
  • Evaluated the following features before purchasing Precise:
    • Dashboard overview of application performance with easy drill-down to identify root cause
    • Historical analysis and trending, and capacity planning
    • Database optimization

Results

The surveyed company achieved the following results with Precise:

  • Realized the following team impact:
    • Improved application performance
    • Accelerated the time for root cause identification
    • Accelerated the mean time to resolution for application issues
    • Improved visibility into application health and performance
    • Reduced finger-pointing from other IT groups and third-party vendors
    • Decreased the number and severity of unpredictable incidents
    • Improved efficiency of IT specialists
    • Maximized infrastructure investments by tuning performance and capacity planning
  • Realized the following organization impact:
    • Improved IT support for the organization and its growth or streamlining
    • Improved confidence in organization-oriented service-level agreements
  • Decreased the following metrics for application performance:
    • The time to find a root cause: more than 80%
    • Mean time to resolution: 60% to 80%
    • The cost to monitor applications: 60% to 80%
  • Rated the following capabilities of Precise as compared to its competition:
    • End-to-end transaction view: significantly better than
    • Isolation of problems and causes: significantly better than
    • What-if analysis for changes: similar to
    • History, trending, and planning: significantly better than

Precise Customer Research

Organization Impact for Large Enterprises

What impact has your organization realized since using Precise?

Better support of IT for the organization and its growth or streamlining
60%
Improved application end-user experience
53%
Increased system performance against organization-oriented service-level agreements
40%
Better planning for future capacity requirements
33%
Improved confidence in organization-oriented service-level agreements
27%

SQL Management Suite Case Study

Medium Enterprise, Health Care, USA

Introduction

This case study of CareMore Health is based on an October 2018 survey of SQL Management Suite customers by TechValidate, a 3rd-party research service.

“SQL Management Suite helped us to identify potential risks and performance issues on the Tier 1 applications.”

“SQL Management Suite provides us with better performance and zero downtime.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select SQL Management Suite:

  • Improving database performance
  • Identifying problematic SQL queries, batches, and statements
  • Monitoring sensitive data access and usage
  • Managing an entire backup environment via a centralized console

Use Case

The key features and functionalities of SQL Management Suite that the surveyed company uses:

  • Has 1,000+ SQL Server databases in their environment.
  • Uses SQL Server in the following environments:
    • On-premise on physical machines
    • On-premise on virtual machines
  • Looked for the following features when evaluating SQL Management Suite:
    • Find query bottlenecks using wait state analysis
    • Find and resolve blocking and deadlocks
    • Receive alerts when unauthorized or suspicious activity occurs
    • Audit database events such as changes in data, schema, security, and configuration
    • Harden security policies across instances
    • Manage entire backup environment with central console

Results

The surveyed company achieved the following results with SQL Management Suite:

  • Team impact:
    • Improved database administrator efficiency
    • Improved visibility into database health and performance
    • Improved visibility of user activity
    • Simplified view of audit and compliance data
    • Identified top security vulnerabilities
    • Accelerated backup and recovery times
  • Organizational impact:
    • Improved database end-user experience
    • Experienced improved confidence in organization-oriented service-level agreements
    • Satisfied audits for industry regulatory requirements
    • Defended databases against potential threats
    • Reduced the risk of database breaches
    • Gained confidence that an entire environment is adequately backed up
  • Reduced the following:
    • Unplanned downtime: >80%
    • Mean time to resolution: 60% to 80%
    • Time to find root cause: >80%
    • Time to track DB activity: 60% to 80%
    • Time to report compliance: 60% to 80%
    • Time to find vulnerabilities: >80%
    • Backup recovery time: >80%
  • Rates the following capabilities of SQL Management Suite as compared to its competition:
    • Dashboard customization: Best in class
    • Query-level wait statistics: Significantly better
    • Tempdb monitoring: Significantly better
    • Alert on suspicious activity: Best in class
    • Audit DB events: Significantly better
    • Security reporting: Best in class
    • Dynamic backup compression: Best in class

SQL Diagnostic Manager Customer Satisfaction Rating

Medium Enterprise / Media & Entertainment in USA

Terry Sharp, an Engineer at Hi-Rez Studios, would be very likely to recommend SQL Diagnostic Manager for this reason:

I have been using SQL Diagnostic Manager for years and it continues to get better and better. It has more than paid for itself over the years.

SQL Doctor Customer Research

Top Team Impact for 1,000 or More Databases

What impact has your team experienced since using SQL Doctor?

Improved visibility into database health and performance
79%
Shorter time for root cause identification and problem resolution
75%
Better utilization of resources
57%
Proactive resolution of problems before they impact the organization
46%

ER/Studio Customer Satisfaction Rating

A Data Modeler at a Global 500 beverage company would be very likely to recommend ER/Studio for this reason:

It comes with useful macros and facilitates our ability to develop our own macros. I appreciate the ease of use and functionality that’s available.



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About IDERA

Idera provides database management tools for data modeling, monitoring, securing and improving data systems with confidence.

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