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TechValidate Research on Micro Focus Configuration Management System

These pages present data that TechValidate has sourced via direct research with verified customers and users of Micro Focus Configuration Management System. TechValidate stands behind the authenticity of all published data. Learn more »



18 Published TechFacts

7 Published Charts

8 Published Case Studies



Selected Research Highlights


Case Study: Global 500 Insurance Company

Introduction

This case study of a Global 500 insurance company is based on a May 2011 survey of HP Configuration Management System customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“With HP uCMDB and DDMA we are now able to deliver inventory reports with excellent data quality.”

Challenges

  • Reported that the following were business and technology drivers to implement a Configuration Management Database (CMDB) and automated discovery:
    • Inability to track software licenses & hardware
    • Lack of IT & business visibility into service quality
    • Inability to respond to audits (from an inventory perspective)

Use Case

  • Discovered and tracked the components in their IT infrastructure in the following ways before deploying HP UCMDB/DDMA:
    • Manually, using spreadsheets
    • Via Change Advisory Board meetings
  • Manages 5M – 10M configuration items in HP UCMDB.

Results

  • Saves 50+% time with HP DDMA automated discovery.
  • Avoided 1 – 10 outages using HP UCMDB within the last 12 months.
  • Observed the following key results after implementing HP UCMDB/DDMA:
    • Increased productivity due to eliminating manual data collection
    • Improved reporting for faster auditing
  • Reduced OpEx by 1% – 10% with their HP Configuration Management System.
  • Reduced the amount of time spent on producing audits by 20% – 30% by deploying HP UCMDB/DDMA.
  • Reported that the following were the most important benefits they realized with the deployment of HP UCMDB/DDMA:
    • Improved visibility into the current IT environment
    • More accurate and effective change planning and impact analysis
    • Better alignment between business and IT
    • Better adherence to compliance initiatives such as Sarbanes-Oxley

HP CMS UCMDB) enables information sharing

HP UCMDB has allowed us to share infrastructure configuration and information with other processes/tools.

Application Manager, Global 500 Food Company

HP CMS helps us better manage and report on IT infrastructure components

HP CMS provides the most improvements around reporting and managing IT infrastructure components for impact analysis and return to service.

IT Manager, Fortune 500 Insurance Company

How many Configuration Items are you managing in UCMDB?

< 100,000: 17%
100,000 -- 500,000: 0%
500,000 -- 1M: 6%
1M – 5M : 39%
5M – 10M: 22%
10M – 25M: 11%
> 25M: 6%

Most Important Benefits Since Deploying UCMDB/DDMA

Improved visibility into the current IT environment
89%
More accurate and effective change planning and impact analysis
67%
Lowered risk associated with virtualization and cloud projects
17%
Improved service delivery/service levels
28%
Better alignment between business and IT
33%
Better adherence to compliance initiatives such as Sarbanes-Oxley
44%
Other
11%

Case Study: Large Enterprise Professional Services Company

Introduction

This case study of a large enterprise professional services company is based on a May 2011 survey of HP Configuration Management System customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“With HP DDMA and UCMDB we are now able to track the many changes in hardware and software that were previously unknown.”

Challenges

  • Reported that the following were business and technology drivers to implement a Configuration Management Database (CMDB) and automated discovery:
    • Inability to track software licenses & hardware
    • Lack of IT & business visibility into service quality
    • Inability to respond to audits (from an inventory perspective)
    • Data center transformation projects (e.g. consolidation, virtualization, move to cloud)

Use Case

  • Discovered and tracked the components in their IT infrastructure in the following ways before deploying HP UCMDB/DDMA:
    • Manually, using spreadsheets
  • Manages 1M – 5M configuration items in HP UCMDB.

Results

  • Saves 50+% time with HP DDMA automated discovery.
  • Avoided 10 – 25 outages using HP UCMDB within the last 12 months.
  • Observed the following key results after implementing HP UCMDB/DDMA:
    • Increased productivity due to eliminating manual data collection
    • Reduced in system outages/downtime
    • Improved reporting for faster auditing
  • Reduced OpEx by 10% – 20% with their HP Configuration Management System.
  • Reduced the amount of time spent on producing audits by 20% – 30% by deploying HP UCMDB/DDMA.
  • Reported that the following were the most important benefits they realized with the deployment of HP UCMDB/DDMA:
    • Improved visibility into the current IT environment
    • More accurate and effective change planning and impact analysis
    • Lowered risk associated with virtualization and cloud projects
    • Improved service delivery/service levels
    • Better alignment between business and IT
    • Better adherence to compliance initiatives such as Sarbanes-Oxley


More to Explore



About Micro Focus Configuration Management System

In order to address federating multiple sources of configuration items (CI) and supplying accurate CI information to service desk and business service management tools, a Configuration Management System is needed.

  Micro Focus Website