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TechValidate Research on Micro Focus Configuration Management System

These pages present data that TechValidate has sourced via direct research with verified customers and users of Micro Focus Configuration Management System. TechValidate stands behind the authenticity of all published data. Learn more »



18 Published TechFacts

7 Published Charts

8 Published Case Studies



Selected Research Highlights


HP CMS helps IT organizations reduce the amount of time spent on producing audits

62% of IT organizations reduced the amount of time spent on producing audits by 20% – 30% or more by deploying HP UCMDB/DDMA.

Time Saved with Automated Discovery

What percentage of time do you save with the automated discovery (as compared with discovering the components manually) with DDMA?

More than 50%: 72%
40% - 50%: 6%
30% - 40%: 0%
20% - 30%: 6%
10% - 20%: 6%
1% - 10%: 11%

HP CMS UCMDB) enables information sharing

HP UCMDB has allowed us to share infrastructure configuration and information with other processes/tools.

Application Manager, Global 500 Food Company

Case Study: Global 500 Insurance Company

Introduction

This case study of a Global 500 insurance company is based on a May 2011 survey of HP Configuration Management System customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“With HP uCMDB and DDMA we are now able to deliver inventory reports with excellent data quality.”

Challenges

  • Reported that the following were business and technology drivers to implement a Configuration Management Database (CMDB) and automated discovery:
    • Inability to track software licenses & hardware
    • Lack of IT & business visibility into service quality
    • Inability to respond to audits (from an inventory perspective)

Use Case

  • Discovered and tracked the components in their IT infrastructure in the following ways before deploying HP UCMDB/DDMA:
    • Manually, using spreadsheets
    • Via Change Advisory Board meetings
  • Manages 5M – 10M configuration items in HP UCMDB.

Results

  • Saves 50+% time with HP DDMA automated discovery.
  • Avoided 1 – 10 outages using HP UCMDB within the last 12 months.
  • Observed the following key results after implementing HP UCMDB/DDMA:
    • Increased productivity due to eliminating manual data collection
    • Improved reporting for faster auditing
  • Reduced OpEx by 1% – 10% with their HP Configuration Management System.
  • Reduced the amount of time spent on producing audits by 20% – 30% by deploying HP UCMDB/DDMA.
  • Reported that the following were the most important benefits they realized with the deployment of HP UCMDB/DDMA:
    • Improved visibility into the current IT environment
    • More accurate and effective change planning and impact analysis
    • Better alignment between business and IT
    • Better adherence to compliance initiatives such as Sarbanes-Oxley

How many Configuration Items are you managing in UCMDB?

< 100,000: 17%
100,000 -- 500,000: 0%
500,000 -- 1M: 6%
1M – 5M : 39%
5M – 10M: 22%
10M – 25M: 11%
> 25M: 6%

Case Study: Global 500 Insurance Company

Introduction

This case study of a Global 500 insurance company is based on a May 2011 survey of HP Configuration Management System customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The biggest improvement we’ve made with HP Software is around impact assessment with our change management process because. We now have the ability to see real time service models from an application to infrastructure perspective.”

Challenges

  • Reported that the following were business and technology drivers to implement a Configuration Management Database (CMDB) and automated discovery:
    • Inability to reduce the impact of faulty changes
    • Lack of IT & business visibility into service quality
    • High cost of help desk support due to faulty changes
    • Data center transformation projects (e.g. consolidation, virtualization, move to cloud)

Use Case

  • Discovered and tracked the components in their IT infrastructure in the following ways before deploying HP UCMDB/DDMA:
    • Manually, using spreadsheets
    • Using a competitor’s discovery product
    • No way to successfully track this information
    • Would use WMI to get information from a windows server but really had nothing for the other platforms.
  • Manages 1M – 5M configuration items in HP UCMDB.

Results

  • Saves 50+% time with HP DDMA automated discovery.
  • Avoided 1 – 10 outages using HP UCMDB within the last 12 months.
  • Observed the following key results after implementing HP UCMDB/DDMA:
    • Increased productivity due to eliminating manual data collection
    • Reduced in system outages/downtime
    • Accelerated Data Center Consolidation/Transformation
  • Reduced OpEx by 1% – 10% with their HP Configuration Management System.
  • Reported that the following were the most important benefits they realized with the deployment of HP UCMDB/DDMA:
    • Improved visibility into the current IT environment
    • More accurate and effective change planning and impact analysis
    • Improved service delivery/service levels


More to Explore



About Micro Focus Configuration Management System

In order to address federating multiple sources of configuration items (CI) and supplying accurate CI information to service desk and business service management tools, a Configuration Management System is needed.