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TechValidate Research on Micro Focus Business Service Automation

These pages present data that TechValidate has sourced via direct research with verified customers and users of Micro Focus Business Service Automation. TechValidate stands behind the authenticity of all published data. Learn more »



199 Customers Surveyed

1,468 Data Points Collected

50 Published TechFacts

12 Published Charts

41 Published Case Studies



Selected Research Highlights


HP Storage Essentials reduces trouble shooting time

HP Storage Essentials reduced performance trouble shooting time from hours to minutes in our Oracle DB.

Engineer, Small Business Computer Services Company

HP Storage Essentials improves storage capacity levels

A Global 500 banking company has improved average capacity utilization levels by 40 to 60% with Storage Essentials via reclamation of wasted capacity and optimized provisioning.

Case Study: Global 500 Telecommunications Services Company

Introduction

This case study of a Global 500 telecommunications services company is based on a August 2011 survey of HP Business Service Automation customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Implemented HP’s automation solutions to in order to:
    • Improve ICT engagements & win more business

Use Case

  • Deploys the following products of their HP BSA solution in production:
    • HP Server Automation
    • HP Storage Essentials
    • HP Operations Orchestration
    • HP BSA Essentials Security & Compliance subscription
  • Leverages HP BSA to track the following metrics:
    • Time to provision custom applications, database, servers, storage & network
    • Percent of devices compliant with corporate and regulatory policies
  • Currently at the following points in their maturity cycle with HP BSA:
    • Automating servers, network, or storage to replace routine manual tasks & free up resources
    • Past standardizing on best practices and industry standards.
  • Automates the following business critical processes with HP BSA:
    • Provisioning, de-provisioning and management of servers
    • Configuration and management of network (Virtual Local Area Networks, Internet Protocol address, Quality of Service)
    • Enforcement of security and compliance policies (across business use of the cloud)
    • Automatic running of patching, maintenance and runbook remediation tasks
    • Automatic compliance reporting

Results

  • Observed the following business results after the implementing the HP BSA solution:
    • Costs were reduced significantly
    • Headcount ratios improved (i.e. servers and administrators)
    • Resources were freed up and deployed to other important projects
  • Reduced the time spent on either provisioning/configuring your infrastructure (servers, network, storage, database, middleware), deploying patches/updates, and/or ensuring compliance by a significant amount with HP BSA.
  • Decreased the amount of time spent on discovering vulnerabilities and/or ensuring compliance by a significant amount.

Case Study: Global 500 Telecommunications Services Company

Introduction

This case study of a Global 500 telecommunications services company is based on a August 2011 survey of HP Business Service Automation customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Implemented HP’s automation solutions to in order to:
    • Automate manual routine tasks associated with servers, storage, and/or network

Use Case

  • Deploys the following products of their HP BSA solution in production:
    • HP Network Automation
  • Leverages HP BSA to track the following metrics:
    • Time to resolution, identify bottlenecks, and implement changes
  • Currently at the following points in their maturity cycle with HP BSA:
    • Automating servers, network, or storage to replace routine manual tasks & free up resources
    • Automating IT processes across development and production environments and Help Desk in addition to automating the infrastructure elements (servers, network, storage, database, middleware)
  • Automates the following business critical processes with HP BSA:
    • Configuration and management of network (Virtual Local Area Networks, Internet Protocol address, Quality of Service)

Results

  • Observed the following business results after the implementing the HP BSA solution:
    • Errors were minimized significantly
    • Costs were reduced significantly
    • Headcount ratios improved (Example: Servers: Administrators)
  • Reduced the time spent on either provisioning/configuring your infrastructure (servers, network, storage, database, middleware), deploying patches/updates, and/or ensuring compliance by 50+% with HP BSA.
  • Decreased the amount of time spent on discovering vulnerabilities and/or ensuring compliance by 25% – 50%.
  • Increased their utilization or resource reclamation by 25% – 50%.

HP Business Service Automation Solution helps enterprise automate IT operations

What were your business and/or technology drivers for implementing HP’s automation solutions?

Needed to automate manual routine tasks associated with our servers, storage, and/or network
86%
Wanted to deploy a business-oriented, policy-driven automation solution
52%
Wanted to automate both tasks and business processes using standards and best practices
62%
Wanted to become more agile at delivering services to our Line of Businesses (LOBs)
57%
Needed to accommodate the new devices and applications that our LOBs were rapidly introducing
38%
Needed to maintain our current operations while preparing our data center for the cloud
33%
Needed to stay compliant with industry regulations and our company’s policies & procedures
43%
Other
10%

HP Datacenter solutions deployed by customers across all levels of maturity

Where are you from an automation maturity cycle point of view?

Have standardized on best practices & industry standards
41%
Automating servers, network, or storage to replace routine manual tasks & free up resources
51%
Automating IT processes across production environments and Help Desk
36%
Automating IT processes across HP software & 3rd party products
25%
Using automation to deliver a a self-service process
30%
Using automation to deliver a fully functional private cloud
19%
Capable of hybrid delivery between my IT services and 3rd party providers
9%
Other
15%


More to Explore



About Micro Focus Business Service Automation

The MicroFocus Business Service Automation (BSA) portfolio is a suite of software that automates datacenter operations from the infrastructure to applications.