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TechValidate Research on Micro Focus Business Service Automation

These pages present data that TechValidate has sourced via direct research with verified customers and users of Micro Focus Business Service Automation. TechValidate stands behind the authenticity of all published data. Learn more »



199 Customers Surveyed

1,468 Data Points Collected

50 Published TechFacts

12 Published Charts

41 Published Case Studies



Selected Research Highlights


HP Datacenter Solution significantly cuts time spend on ensuring compliance

73% of IT organizations reduced the amount of time spent on discovering vulnerabilities and/or ensuring compliance by a significant amount with their HP Datacenter Automation solution.

Case Study: Federal Government

Introduction

This case study of a federal government is based on a August 2011 survey of HP Business Service Automation customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Deploying BSA has helped our customers better organize their enterprise deployments of servers and network devices. It also provides an efficient method of both detecting and enforcing compliance standards.”

Challenges

  • Implemented HP’s automation solutions to in order to:
    • Automate manual routine tasks associated with servers, storage, and/or network
    • Deploy a business-oriented, policy-driven automation solution
    • Automate both tasks and business processes using standards and best practices
    • Stay compliant with industry regulations and company policies & procedures
    • Gain a federated enterprise view of customers’ data centers

Use Case

  • Deploys the following products of their HP BSA solution in production:
    • HP Server Automation
    • HP Network Automation
    • HP Storage Essentials
  • Leverages HP BSA to track the following metrics:
    • Time to provision custom applications, database, servers, storage & network
    • Percent of devices compliant with corporate and regulatory policies
  • Currently at the following points in their maturity cycle with HP BSA:
    • Automating servers, network, or storage to replace routine manual tasks & free up resources
    • Automating IT processes across development and production environments and Help Desk in addition to automating the infrastructure elements (servers, network, storage, database, middleware)
    • Past standardizing on best practices and industry standards.
    • Capable of hybrid delivery between my IT services and 3rd party providers
  • Automates the following business critical processes with HP BSA:
    • Provisioning, de-provisioning and management of servers
    • Configuration and management of network (Virtual Local Area Networks, Internet Protocol address, Quality of Service)
    • Monitoring the health of the systems, diagnosis and event management
    • Enforcement of security and compliance policies (across business use of the cloud)
    • Automatic compliance reporting

Results

  • Observed the following business results after the implementing the HP BSA solution:
    • Errors were minimized significantly
    • Costs were reduced significantly
    • Resolution response times improved
    • Resources were freed up and deployed to other important projects
  • Reduced the time spent on either provisioning/configuring your infrastructure (servers, network, storage, database, middleware), deploying patches/updates, and/or ensuring compliance by 25% – 50% with HP BSA.
  • Decreased the amount of time spent on discovering vulnerabilities and/or ensuring compliance by 25% – 50%.
  • Increased their utilization or resource reclamation by 1 – 25%.

Case Study: Medium Enterprise Telecommunications Services Company

Introduction

This case study of a large enterprise telecommunications services company is based on a August 2011 survey of HP Business Service Automation customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Implemented HP’s automation solutions to in order to:
    • Automate manual routine tasks associated with servers, storage, and/or network

Use Case

  • Deploys the following products of their HP BSA solution in production:
    • HP Network Automation
    • HP Operations Orchestration
  • Leverages HP BSA to track the following metrics:
    • Time to resolution, identify bottlenecks, and implement changes
    • Time to provision custom applications, database, servers, storage & network
  • Currently at the following points in their maturity cycle with HP BSA:
    • Automating servers, network, or storage to replace routine manual tasks & free up resources
  • Automates the following business critical processes with HP BSA:
    • Provisioning, de-provisioning and management of servers
    • Configuration and management of network (Virtual Local Area Networks, Internet Protocol address, Quality of Service)
    • Managing incidents and problems based on performance and availability
    • Automatic running of patching, maintenance and runbook remediation tasks

Results

  • Observed the following business results after the implementing the HP BSA solution:
    • Headcount ratios improved (i.e. servers, administrators)
    • Resolution response times improved
    • Resources were freed up and deployed to other important projects
  • Reduced the time spent on either provisioning/configuring your infrastructure (servers, network, storage, database, middleware), deploying patches/updates, and/or ensuring compliance by 1 – 25% with HP BSA.
  • Decreased the amount of time spent on discovering vulnerabilities and/or ensuring compliance by 1 – 25%.

2 out of 3 HP Datacenter Automation customers are moving to a cloud-based environment

66% of IT organizations agreed with the following statement:

“The deployment of HP Datacenter Automation software is accelerating our transition to a self-service, cloud computing environment.”

HP Storage Essentials features that users love

Which of the following features in Storage Essentials are the most valuable to you?

Optimizing storage in context of the application it supports
28%
Optimizing storage in context of the volumes it supports
34%
Optimizing virtual storage pools
26%
Integration with Server Automation software
14%
Integration with Operations Orchestration software
12%
Integration with Operations Manager software
14%
Integration with Universal CMDB software
14%
Agentless architecture
29%
Reporting and Dashboards
69%
Other
24%

HP Storage Essentials customers manage a wide range of storage capacities

What is the total amount of storage capacity managed by Storage Essentials in your environment?

1000TB +: 16%
500-1000TB: 16%
250-500TB: 23%
100- 250TB: 16%
0-100TB: 18%
Other: 11%


More to Explore



About Micro Focus Business Service Automation

The MicroFocus Business Service Automation (BSA) portfolio is a suite of software that automates datacenter operations from the infrastructure to applications.