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TechValidate Research on Micro Focus Business Service Automation

These pages present data that TechValidate has sourced via direct research with verified customers and users of Micro Focus Business Service Automation. TechValidate stands behind the authenticity of all published data. Learn more »



199 Customers Surveyed

1,468 Data Points Collected

50 Published TechFacts

12 Published Charts

41 Published Case Studies



Selected Research Highlights


Case Study: Large Enterprise Electronics Company

Introduction

This case study of a large enterprise electronics company is based on a June 2012 survey of HP Business Service Automation customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“HP Storage Essentials reduced performance troubleshooting time from hours to minutes.”

Challenges

  • Implemented HP Storage Essentials to address the following requirements:
    • Reduce time required for asset tracking, asset inventory and asset details
    • Reduce time required for topology documentation and configuration monitoring
    • Reduce time required for performance trouble shooting

Use Case

  • Has 0-100TB storage capacity managed by Storage Essentials in their environment.
  • Meets storage efficiency metrics including the following with Storage Essentials:
    • Performance trouble-shooting time

Results

  • Found the following Storage Essentials features were the most useful to their organization:
    • Optimizing storage in context of the volumes it supports
    • Reporting and Dashboards
  • Reduced time spent on performance trouble shooting by 4 to 12 man-hours per month.

Case Study: Fortune 500 Financial Services Company

Introduction

This case study of a Fortune 500 financial services company is based on a August 2011 survey of HP Business Service Automation customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Implemented HP’s automation solutions to in order to:
    • Automate manual routine tasks associated with servers, storage, and/or network
    • Deploy a business-oriented, policy-driven automation solution
    • Automate both tasks and business processes using standards and best practices
    • Become more agile at delivering services to Line of Businesses (LOBs)
    • Accommodate the new devices and applications that LOBs were rapidly introducing
    • Maintain current operations while preparing data center for the cloud
    • Stay compliant with industry regulations and company policies & procedures

Use Case

  • Deploys the following products of their HP BSA solution in production:
    • HP Server Automation
    • HP Network Automation
    • HP Operations Orchestration
  • Leverages HP BSA to track the following metrics:
    • Time to resolution, identify bottlenecks, and implement changes
    • Percent storage and server utilization
    • Percent of devices compliant with corporate and regulatory policies
  • Currently at the following points in their maturity cycle with HP BSA:
    • Automating servers, network, or storage to replace routine manual tasks & free up resources
    • Automating IT processes across development and production environments and Help Desk in addition to automating the infrastructure elements (servers, network, storage, database, middleware)
    • Past standardizing on best practices and industry standards.
  • Automates the following business critical processes with HP BSA:
    • Provisioning, de-provisioning and management of servers
    • Enforcement of security and compliance policies (across business use of the cloud)

Results

  • Observed the following business results after the implementing the HP BSA solution:
    • Resources were freed up and deployed to other important projects
  • Reduced the time spent on either provisioning/configuring infrastructure (servers, network, storage, database, middleware), deploying patches/updates, and/or ensuring compliance by 50+% with HP BSA.
  • Decreased the amount of time spent on discovering vulnerabilities and/or ensuring compliance by 25% – 50%.
  • Increased their utilization or resource reclamation by 1 – 25%.

HP Datacenter solution helps reduce spent on ensuring compliance

A large enterprise computer services company reduced the time spent on discovering vulnerabilities and/or ensuring compliance by > 50% with their HP Datacenter Automation solution.

HP Storage Essentials features that users love

Which of the following features in Storage Essentials are the most valuable to you?

Optimizing storage in context of the application it supports
28%
Optimizing storage in context of the volumes it supports
34%
Optimizing virtual storage pools
26%
Integration with Server Automation software
14%
Integration with Operations Orchestration software
12%
Integration with Operations Manager software
14%
Integration with Universal CMDB software
14%
Agentless architecture
29%
Reporting and Dashboards
69%
Other
24%

HP Storage Essential helps track several storage efficiency metrics

Which of these storage efficiency metrics does Storage Essentials help you to meet?

Productivity or the amount of storage managed by a storage administrator
37%
Average capacity utilization
53%
Performance trouble-shooting time
58%
Other
20%

HP Datacenter Automation solution minimizes deployment errors.

A medium enterprise professional services company improved their “first time right” metric for deploying changes & updates to their servers, databases, network devices or storage by > 75% with HP Datacenter Automation software.



More to Explore



About Micro Focus Business Service Automation

The MicroFocus Business Service Automation (BSA) portfolio is a suite of software that automates datacenter operations from the infrastructure to applications.