Hitachi Enterprise Cloud Infrastructure Case Study

Small Business Computer Hardware Company


This case study of a small business computer hardware company is based on a March 2017 survey of Hitachi Enterprise Cloud Infrastructure customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“What part of implementing a private or public cloud infrastructure keeps us up at night? Bandwidth between the private and public cloud.”


The business challenges that led the profiled company to evaluate and ultimately select Hitachi Enterprise Cloud Infrastructure:

  • Had challenges adopting a cloud infrastructure because it was difficult to internally agree and define a standard service catalog with a standard set of service levels for each application.
  • Executives outside of IT are driving the organization to adopt cloud for the following reasons:
    • To achieve a competitive advantage in the marketplace / respond to competitors
    • To lower costs to help drive margins and increase profits
    • To enter new markets and capitalize on new revenue opportunities faster
    • To become a disruptor in their market
  • Agrees that the biggest challenge on their journey to adopt cloud infrastructure was that it took longer than expected.
  • Agrees that the biggest problem in having users make their own choices for cloud resources is wasted, unused resources.
  • Biggest challenge in using a mix of private and public cloud resources:
    • Optimizing costs and service levels form disparate providers
  • Difficulties in anticipating the cost of the next monthly invoice for public cloud services:
    • There are too many variations in IT users, application owners, and business sponsors
    • There are too many hidden and unexpected charges

Use Case

The key features and functionalities of Hitachi Enterprise Cloud Infrastructure that the surveyed company uses:

  • Cites automation that delivers agile, repeatable results as the most important attribute for their IT environment.


The surveyed company achieved the following results with Hitachi Enterprise Cloud Infrastructure:

  • Agrees that delivering outcome-based solutions, SLA’s, and pay per use pricing is the most important attribute for a partner to deliver digital transformation.
  • Values the Cloud’s speed and agility to respond to changes in the business environment.

About This Data

This data was sourced directly from verified users of Hitachi Cloud by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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