TechValidate Research on HemoCue

These pages present data that TechValidate has sourced via direct research with verified customers and users of HemoCue. TechValidate stands behind the authenticity of all published data. Learn more »



1,599 Customers Surveyed

10,367 Data Points Collected

23 Published TechFacts

9 Published Charts

11 Published Case Studies



Selected Research Highlights


HemoCue Case Study

State & Local Government

Introduction

This case study of a state & local government is based on a November 2018 survey of HemoCue customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select HemoCue:

  • Chose HemoCue the Hb System as their preferred product because:
    • HemoCue is known for their long product lifetime
    • HemoCue South Africa offers local service and support
    • HemoCue products fulfilled their specification requirements

Use Case

The key features and functionalities of HemoCue that the surveyed organization uses:

  • When asked in which clinical segments they work in, they said hospitals (Technical Department).
  • Has used the HemoCue Hb systems for > 10 years.
  • Currently using:
    • HemoCue Hb 201+ system
  • Purchasing motivators for choosing their current HemoCue Hb system:
    • Long term cost effectiveness (the total cost of ownership for the product)
    • Product Standardization
    • That their previous system did not fulfill all their needs
    • Preferred product for Hb testing

Results

The surveyed organization achieved the following results with HemoCue:

  • Main benefits of using HemoCue Hb system:
    • In the past with other HB meter’s the readings were inaccurate and blood was sent to the lab to confirm readings, this is very costly.
  • Parameters that describe the benefits of choosing HemoCue South Africa as their supplier:
    • They supply lab-quality point of care medical devices
    • National representative coverage and availability of After Sales Support
    • Ongoing product training
    • Availability of local service centers (Johannesburg and Cape Town) and onsite technical support
    • Asset traceability (unique serial number supports asset management)
  • How the use of HemoCue system adds value to the patient treatment:
    • By aiding swift decision-making on patient treatment
    • By reducing patient waiting time for results
    • Because it’s minimally invasive (capillary sampling)
    • Via lab-quality results which enable diagnosis, screening, and monitoring of anemia
  • Service/technical aspects are of most importance in the efficient operation of point-of-care devices (5 being most important and 1 the least important):
    • Minimal maintenance: 5 – most important
    • No calibration: 5 – most important
    • Built-in self-test: 5 – most important
    • QC availability: 5 – most important
    • Warranty policy: 5 – most important
    • Local repair centers and technical support: 5 – most important
  • Interested in further information about the HemoCue point of care product range:
    • HemoCue Glu 201+/Glu201 RT

HemoCue Customer Research

In which of the following situations do you use HemoCue® WBC DIFF System as a tool for your clinical decision making?

Help to diagnose or exclude an infection
95%
Provide patients/parents with result or evidence as an aid for treatment decisions (e.g. prescribing or not prescribing antibiotics)
33%
When CRP is just slightly elevated
29%
Pediatric (>3 months) settings with diffuse symptoms
19%

HemoCue Case Study

State & Local Government

Introduction

This case study of a state & local government is based on a November 2018 survey of HemoCue customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select HemoCue:

  • Chose HemoCue the Hb System as their preferred product because:
    • Hemocue is a trusted and well-known brand
    • HemoCue is known for their long product lifetime
    • HemoCue products fulfilled their specification requirements
    • Availability of quality control (self-test/liquid controls)

Use Case

The key features and functionalities of HemoCue that the surveyed organization uses:

  • When asked in which clinical segments they work in, they said hospitals (Technical Department).
  • Has used the HemoCue Hb systems for > 15 years.
  • Currently using:
    • HemoCue Hb 201+ system
    • HemoCue Hb 201 DM system
    • HemoCue Hb 301 system
    • HemoCue Plasma/Low Hb system
  • Purchasing motivators for choosing their current HemoCue Hb system:
    • Long term cost effectiveness (the total cost of ownership for the product)
    • Point of care solution where there is no onsite laboratory available
    • Preferred product for Hb testing

Results

The surveyed organization achieved the following results with HemoCue:

  • Main benefits of using HemoCue Hb system:
    • Minimal maintenance of equipment
  • Parameters that describe the benefits of choosing HemoCue South Africa as their supplier:
    • National representative coverage and availability of After Sales Support
    • Ongoing product training
    • Known for their prompt and on-time delivery
    • Availability of local service centers (Johannesburg and Cape Town) and onsite technical support
    • Asset traceability (unique serial number supports asset management)
  • How the use of HemoCue system adds value to the patient treatment:
    • Via lab-quality results which enable diagnosis, screening, and monitoring of anemia
  • Service/technical aspects are of most importance in the efficient operation of point-of-care devices (5 being most important and 1 the least important):
    • Minimal maintenance: 5 – most important
    • No calibration: 5 – most important
    • Built-in self-test: 5 – most important
    • QC availability: 5 – most important
    • Warranty policy: 5 – most important
    • Local repair centers and technical support: 5 – most important

HemoCue Customer Research

Antibiotic prescription change using HemoCue® WBC DIFF System

Do you think your antibiotic prescription has changed since you started using HemoCue® WBC DIFF System as one of the tools in your clinical decision making?

State change: 67%
No change: 22%
I don't know: 11%

HemoCue Customer Statistic

Benefits of HemoCue® WBC DIFF System

67% state “Ready to be used at any time” as main benefit.

67%

HemoCue Customer Statistic

71% of surveyed customers benefited from the ease of use and minimum training required with their HemoCue Hb system.

71%


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