TechValidate Research on Headspace

These pages present data that TechValidate has sourced via direct research with verified customers and users of Headspace. TechValidate stands behind the authenticity of all published data. Learn more »



123 Customers Surveyed

807 Data Points Collected

5 Published TechFacts

1 Published Chart

4 Published Case Studies



Selected Research Highlights


Headspace for Work (H4W) Case Study

Non Profit

Introduction

This case study of a non-profit is based on an October 2020 survey of Headspace for Work (H4W) customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Personally, I gain a lot of benefit from Headspace.”

“It’s enabled conversations about mindfulness.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Headspace for Work (H4W):

  • Experienced the following challenges prior to using H4W:
    • High volumes of healthcare or disability claims related to mental health
    • Survey data showing high employee stress or anxiety

Use Case

The key features and functionalities of Headspace for Work (H4W) that the surveyed organization uses:

  • Most valuable features/attributes of H4W:
    • The extreme ease of implementation
    • The broad appeal among their employees
  • Key driver of employee adoption of H4W at their organization:
    • The scientific evidence behind Headspace

Results

The surveyed organization achieved the following results with Headspace for Work (H4W):

  • Experienced the following benefits since using H4W:
    • Improved employer brand and talent acquisition
  • Agrees with the following statements:
    • The benefits of H4W far outweigh the cost
    • H4W is among the most widely adopted benefits at their organization
  • Rates H4W on the following compared to competitive solutions:
    • Professional Services and Support: worse
    • Ease of use: better
    • Employee adoption: superior
    • Ability to improve employee wellbeing: better
    • Impact on employee acquisition & rentention: worse

Headspace for Work (H4W) Customer Satisfaction Rating

A Health & Wellness Manager at marketing & advertising company would be very likely to recommend Headspace for Work for this reason:

Easy to implement, great engagement tools and account manager, and a valuable benefit to employees.

Headspace for Work (H4W) Case Study

Paysafe & Headspace for Work

Introduction

This case study of Paysafe is based on a November 2020 survey of Headspace for Work (H4W) customers by TechValidate, a 3rd-party research service.

“It has opened up an environment of honest and open discussion about mental health. Employees feel supported through the app.”

“It has a lot of content which is always being updated. I have had a lot of employees tell me how great they find it, and this is proven by the large takeup and engagement we have with H4W internally.”

Challenges

The business challenges that led Paysafe to explore new employee mental health solutions included:

  • Survey data showing high employee stress or anxiety
  • Employees struggling with productivity in new WFH environment

Paysafe also evaluated Unmind, a local UK-based workplace mental health platform, before choosing Headspace.

Choosing Headspace

Paysafe cites several key attributes and features that ultimately led them to select Headspace for Work:

  • The excellent support and materials for promoting Headspace
  • Extreme ease of implementation
  • Headspace’s broad appeal among their employees
  • A global presence for their global business

Results

Paysafe has experienced the following benefits as an organization since using Headspace for Work:

  • Improved employee engagement
  • Improved employer brand and talent acquisition
  • Lowered stress, anxiety, and burnout among employees

Promotional assets that Headspace provides and Headspace-led webinars have been main drivers of employee adoption of Headspace within Paysafe.

Paysafe says Headspace for Work has also helped their organization adjust to changes since COVID-19 by:

  • Helping both leadership and employees talk more openly about their mental health
  • Helping employees with stress, anxiety, resilience, and sleep
  • Helping employees with productivity through the transition to WFH

Katie Horn, Corporate Responsibility Programmes Manager, says that the benefits of Headspace for Work far outweigh the costs, and that
Headspace is among the most widely adopted benefits at their organization

Horn also says that Headspace for Work is the most valuable employee well-being investment Paysafe has made in light of COVID-19.

Compared to competitive solutions, Paysafe ranks Headspace for Work as having superior:

  • Professional Services and Support: superior
  • Ease of use
  • Employee adoption
  • Impact on employee wellbeing
  • Impact on employee acquisition & retention

Headspace for Work (H4W) Customer Satisfaction Rating

PPG Industries, a Fortune 500 chemicals manufacturer, would be very likely to recommend Headspace for Work for this reason:

Headspace is a good tool to provide employees to aid in relieving the stressors and anxiety that they come across on a daily basis, both at work and their personal lives.

Headspace for Work (H4W) Customer Research

Our partners cite similar reasons for implementing Headspace for Work

Survey data showing high employee stress or anxiety
79%
Employees struggling with productivity in new WFH environment
47%
High volume of healthcare or disability claims related to mental health
23%


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About Headspace

Headspace was one of the first meditation apps in the world and remains a leader in mindfulness and mental training. Headspace is committed to advancing the field of mindfulness through clinically-validated research, with one of the largest research pipelines of any digital health and wellness company.

Headspace Website   Headspace Website