TechValidate Research on Headspace

These pages present data that TechValidate has sourced via direct research with verified customers and users of Headspace. TechValidate stands behind the authenticity of all published data. Learn more »



221 Customers Surveyed

1,218 Data Points Collected

86 Published TechFacts

6 Published Charts

5 Published Case Studies



Selected Research Highlights


Headspace for Work Customer Fact

A large enterprise retail company has taken steps to improve employee mental well-being since taking the Headspace World Mental Health Day Pledge.

Headspace for Work Customer Research

2020 highlighted the need for greater employee mental health support in the workplace.

What challenges has your organization faced when it comes to solving this problem?

Finding the right solutions
65%
Knowing if solutions are working
59%
Ongoing promotion of solutions
49%
Identifying the biggest mental health needs of my unique population
46%
The implementation and launch process
31%

Headspace for Work (H4W) Case Study

Medium Enterprise Retail Company

Introduction

This case study of a medium enterprise retail company is based on an October 2020 survey of Headspace for Work (H4W) customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“It has been such a valuable resource to many in the business, and a unique offering we have for our employees to go above and beyond in the Mental Wellness space.”

Challenges

The business challenges that led this partner to explore new employee mental health solutions included:

  • Experienced the following challenge prior to using H4W:
  • Survey data showing high employee stress or anxiety

Use Case

This partner cites two key attributes that ultimately led them to select Headspace for Work:

*Extremely easy implementation
*Broad appeal among their employees

Results

The organization reports that Headspace for Work has led to lower stress, anxiety, and burnout among employees.

They also state that Headspace is the most valuable employee well-being investment their organization has made during COVID-19

In comparison with other competitive solutions they have tried, they rank Headspace as having superior ease of use and a
superior ability to improve employee wellbeing.

Key drivers of employee adoption at their organization have been:

*The scientific evidence behind Headspace
*The Headspace brand
*The Headspace community, such as mindfulness groups and digital channels

Headspace has helped their organization adjust to changes since COVID-19 by:
*Helping both leadership and employees talk more openly about their mental health
*Helping employees with stress, anxiety, and resilience
*Helping employees with productivity and the transition to WFH
*Supporting working parents and their children

Headspace for Work (H4W) Case Study

Paysafe & Headspace for Work

Introduction

This case study of Paysafe is based on a November 2020 survey of Headspace for Work (H4W) customers by TechValidate, a 3rd-party research service.

“It has opened up an environment of honest and open discussion about mental health. Employees feel supported through the app.”

“It has a lot of content which is always being updated. I have had a lot of employees tell me how great they find it, and this is proven by the large takeup and engagement we have with H4W internally.”

Challenges

The business challenges that led Paysafe to explore new employee mental health solutions included:

  • Survey data showing high employee stress or anxiety
  • Employees struggling with productivity in new WFH environment

Paysafe also evaluated Unmind, a local UK-based workplace mental health platform, before choosing Headspace.

Choosing Headspace

Paysafe cites several key attributes and features that ultimately led them to select Headspace for Work:

  • The excellent support and materials for promoting Headspace
  • Extreme ease of implementation
  • Headspace’s broad appeal among their employees
  • A global presence for their global business

Results

Paysafe has experienced the following benefits as an organization since using Headspace for Work:

  • Improved employee engagement
  • Improved employer brand and talent acquisition
  • Lowered stress, anxiety, and burnout among employees

Promotional assets that Headspace provides and Headspace-led webinars have been main drivers of employee adoption of Headspace within Paysafe.

Paysafe says Headspace for Work has also helped their organization adjust to changes since COVID-19 by:

  • Helping both leadership and employees talk more openly about their mental health
  • Helping employees with stress, anxiety, resilience, and sleep
  • Helping employees with productivity through the transition to WFH

Katie Horn, Corporate Responsibility Programmes Manager, says that the benefits of Headspace for Work far outweigh the costs, and that
Headspace is among the most widely adopted benefits at their organization

Horn also says that Headspace for Work is the most valuable employee well-being investment Paysafe has made in light of COVID-19.

Compared to competitive solutions, Paysafe ranks Headspace for Work as having superior:

  • Professional Services and Support: superior
  • Ease of use
  • Employee adoption
  • Impact on employee wellbeing
  • Impact on employee acquisition & retention

Headspace for Work (H4W) Customer Statistic

100% of surveyed Financial Services organizations report lowered stress, anxiety, and burnout among employees since implementing Headspace for Work.

100%

Headspace for Work (H4W) Customer Research

What other finance and professional services firms love about Headspace for Work

What have been the most valuable features/attributes of H4W?

Extremely easy to implement
84%
Broad appeal among my employees
76%
Excellent support and materials for promoting H4W
48%
Support for working parents and their children
44%


More to Explore



About Headspace

Headspace was one of the first meditation apps in the world and remains a leader in mindfulness and mental training. Headspace is committed to advancing the field of mindfulness through clinically-validated research, with one of the largest research pipelines of any digital health and wellness company.

Headspace Website   Headspace Website