TechValidate Research on TestRail by Gurock

19 Case Studies


TestRail Case Study

Booksy International Sp. Z O. O.

Introduction

This case study of Booksy International Sp. z o. o. is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service.

Really helps with for example regression tests. Thanks to TestRail we observed that more bugs are found before production upgrades.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Said the following are their top software testing pain points:
    • Identifying defects in the application
    • Reporting and tracking defects from discovery to resolution
    • Learning about the application under test
    • Collaborating with other team members: testers, developers, product owners, etc.
    • Keeping up with changes in techniques and technology

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has 2-20 Testers on their team.
  • Integrated TestRail by Gurock with the following issue tracking tools:
    • Redmine

Results

The surveyed company achieved the following results with TestRail:

  • Seen a 10% – 20% (save 3 – 6 hours per week) increase in productivity since adopting TestRail by Gurock.
  • TestRail by Gurock helped solve the top challenges of:
    • Documenting test cases and plans
    • Tracking the progress of test runs
    • Managing exploratory testing sessions
    • Balancing the testing team’s workload
  • Realized the following benefits with TestRail:
    • Increased efficiency
    • Improved flexibility due to ease of use
    • Enjoyed the user and team-friendly User Interface (UI)
    • Improved productivity because it was easy to train users

TestRail Case Study

Datrium Inc.

Introduction

This case study of Datrium Inc. is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service.

“Ease of Use, intuitive Hosted Service (I don’t have to maintain it)”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Said the following are their top software testing pain points:
    • Managing the test environment including data, scripts, automation code, etc.

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has 21-40 Testers on their team.
  • Used TestLink prior to using TestRail by Gurock.
  • Integrated TestRail by Gurock with the following issue tracking tools:
    • Bugzilla
  • Using the following as test automation tools:
    • Custom

Results

The surveyed company achieved the following results with TestRail:

  • TestRail by Gurock helped solve the top challenges of:
    • Documenting test cases and plans
    • Tracking the progress of test runs
    • Balancing the testing team’s workload
  • Realized the following benefits with TestRail:
    • Increased efficiency
    • Enjoyed the user and team friendly User Interface (UI)
    • Improved productivity because it was easy to train users

TestRail Case Study

Metersit

Introduction

This case study of Metersit is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service.

“TestRail is a very efficient test management platform.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Said the following are their top software testing pain points:
    • Identifying defects in the application
    • Reporting and tracking defects from discovery to resolution
    • Managing the test environment including data, scripts, automation code, etc.
    • Learning about the application under test
    • Having adequate time for testing
    • Keeping up with changes in techniques and technology

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has 2-20 Testers on their team.
  • Integrated TestRail by Gurock with the following issue tracking tools:
    • Mantis

Results

The surveyed company achieved the following results with TestRail:

  • Seen a 5% – 10% (save 2 – 3 hours per week) increase in productivity since adopting TestRail by Gurock.
  • TestRail by Gurock helped solve the top challenges of:
    • Documenting test cases and plans
    • Analyzing testing trends over time
  • Realized the following benefits with TestRail:
    • Improved flexibility due to ease of use
    • Enjoyed the user and team friendly User Interface (UI)

TestRail Case Study

Global 500 Computer Services Company

Introduction

This case study of a Global 500 computer services company is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“TestRail is a very simple yet powerful tool that is relatively inexpensive compared to other tools. It has all the integrations needed and is an excellent test case management tool.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Said the following are their top software testing pain points:
    • Identifying defects in the application
    • Having adequate time for testing
    • Keeping up with changes in techniques and technology

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has more than 150 Testers on their team.
  • Used Microfocus ALM (HP QC/ALM) prior to using TestRail by Gurock.
  • Integrated TestRail by Gurock with the following issue tracking tools:
    • JIRA
  • Using the following as test automation tools:
    • Selenium

Results

The surveyed company achieved the following results with TestRail:

  • Seen a 5% – 10% increase in productivity since adopting TestRail by Gurock.
  • TestRail by Gurock helped solve the top challenges of:
    • Documenting test cases and plans
    • Tracking the progress of test runs
    • Tracking defects from discovery to resolution
  • Realized the following benefits with TestRail:
    • Increased efficiency
    • Received transparent pricing with good value
    • Enjoyed the user and team friendly User Interface (UI)
    • Agreed it was easy to integrate with 3rd party tools
    • Improved productivity because it was easy to train users

TestRail Case Study

Easy Keeper Herd Manager

Introduction

This case study of EasyKeeper Herd Manager is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service.

“We use TestRail throughout the entire product development process from validating product concepts during wireframing through final release candidate testing. TestRail has allowed us to greatly improve the quality of our product while reducing actual testing time.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Said the following are their top software testing pain points:
    • Having adequate time for testing

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has a single Testers on their team.
  • Integrated TestRail by Gurock with the following issue tracking tools:
    • GitHub
    • JIRA
    • Pivotal Tracker

Results

The surveyed company achieved the following results with TestRail:

  • Seen a more than 20% (save 6+ hours per week) increase in productivity since adopting TestRail by Gurock.
  • TestRail by Gurock helped solve the top challenges of:
    • Documenting test cases and plans
    • Tracking the progress of test runs
    • Balancing the testing team’s workload
    • Producing useful testing reports
    • Tracking defects from discovery to resolution
  • Realized the following benefits with TestRail:
    • Increased efficiency
    • Improved flexibility due to ease of use
    • Received transparent pricing with good value
    • Enjoyed the user and team-friendly User Interface (UI)
    • Improved productivity because it was easy to train users

TestRail Case Study

Medium Enterprise Consumer Services Company

Introduction

This case study of a medium enterprise consumer services company is based on a July 2019 survey of TestRail customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“TestRail is easy to use, simple to set up and administer, and the tool is a very good value for what it provides.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Said the following are their top software testing pain points:
    • Reporting and tracking defects from discovery to resolution
    • Learning about the application under test
    • Having adequate time for testing

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has 2-20 Testers on their team.
  • Used Microsoft Test Manager prior to using TestRail by Gurock.
  • Integrated TestRail by Gurock with the following issue tracking tools:
    • JIRA
    • TFS
  • Using the following as test automation tools:
    • Selenium
    • Custom framework which leverages some Selenium actions, but primarily REST with some SOAP API components. This is triggered via Jenkins/Octopus in our CI/CD model.

Results

The surveyed company achieved the following results with TestRail:

  • Seen a 10% – 20% (save 3 – 6 hours per week) increase in productivity since adopting TestRail by Gurock.
  • TestRail by Gurock helped solve the top challenges of:
    • Documenting test cases and plans
    • Producing useful testing reports
  • Realized the following benefits with TestRail:
    • Received transparent pricing with good value
    • Enjoyed the user and team friendly User Interface (UI)
    • Agreed it was easy to integrate with 3rd party tools

TestRail Case Study

Pumb

Introduction

This case study of PUMB is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service.

“Using TestRail improves efficiency and quality in the product life cycle.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Said the following are their top software testing pain points:
    • Identifying defects in the application
    • Reporting and tracking defects from discovery to resolution
    • Collaborating with other team members: testers, developers, product owners, etc.

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has more than 150 Testers on their team.
  • Integrated TestRail by Gurock with the following issue tracking tools:
    • JIRA
  • Using the following as test automation tools:
    • Selenium
    • SoapUI

Results

The surveyed company achieved the following results with TestRail:

  • Seen a 10% – 20% (save 3 – 6 hours per week) increase in productivity since adopting TestRail by Gurock.
  • TestRail by Gurock helped solve the top challenges of:
    • Documenting test cases and plans
    • Tracking the progress of test runs
    • Accurately estimating the time remaining in a test cycle
    • Balancing the testing team’s workload
    • Producing useful testing reports
    • Analyzing testing trends over time
  • Realized the following benefits with TestRail:
    • Increased efficiency
    • Improved flexibility due to ease of use
    • Enjoyed the user and team-friendly User Interface (UI)
    • Improved productivity because it was easy to train users

TestRail Case Study

Medium Enterprise Agriculture Company

Introduction

This case study of a medium enterprise agriculture company is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Love that we can use the API to populate test results. Great for automated and manual tests.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Said the following are their top software testing pain points:
    • Identifying defects in the application
    • Keeping up with changes in techniques and technology

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has 2-20 Testers on their team.
  • Used TestLink prior to using TestRail by Gurock.
  • Integrated TestRail by Gurock with the following issue tracking tools:
    • JIRA
  • Using the following as test automation tools:
    • Selenium

Results

The surveyed company achieved the following results with TestRail:

  • Seen a more than 20% (save 6+ hours per week) increase in productivity since adopting TestRail by Gurock.
  • TestRail by Gurock helped solve the top challenges of:
    • Documenting test cases and plans
    • Tracking the progress of test runs
    • Producing useful testing reports
    • Analyzing testing trends over time
  • Realized the following benefits with TestRail:
    • Increased efficiency

TestRail Case Study

Presto

Introduction

This case study of Presto is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service.

“TestRail is extremely intuitive and can be used in a variety of ways for testing, including functional/regression testing, exploratory testing, UX acceptance and load testing (among others). It is by far the best test tracking tool in the market right now.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Said the following are their top software testing pain points:
    • Having adequate time for testing

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has 2-20 Testers on their team.
  • Used Test Management for Jira prior to using TestRail by Gurock.
  • Integrated TestRail by Gurock with the following issue tracking tools:
    • JIRA
  • Using the following as test automation tools:
    • Appium

Results

The surveyed company achieved the following results with TestRail:

  • Seen a 5% – 10% (save 2 – 3 hours per week) increase in productivity since adopting TestRail by Gurock.
  • TestRail by Gurock helped solve the top challenges of:
    • Documenting test cases and plans
    • Tracking the progress of test runs
    • Managing exploratory testing sessions
  • Realized the following benefits with TestRail:
    • Improved flexibility due to ease of use
    • Enjoyed the user and team-friendly User Interface (UI)
    • Improved productivity because it was easy to train users

TestRail Case Study

Autodesk, Inc.

Introduction

This case study of Autodesk, Inc. is based on a July 2019 survey of TestRail customers by TechValidate, a 3rd-party research service.

TestRail works really fast. It has a clean simple UI. . . .
Most important is that TestRail has a really good workflow and intuitive test case management.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Said the following are their top software testing pain points:
    • Identifying defects in the application
    • Managing the test environment including data, scripts, automation code, etc.
    • Learning about the application under test
    • Having adequate time for testing
    • Collaborating with other team members: testers, developers, product owners, etc.

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has more than 150 Testers on their team.
  • Used ClearQuest prior to using TestRail by Gurock.
  • Integrated TestRail by Gurock with the following issue tracking tools:
    • JIRA
  • Using the following as test automation tools:
    • Ranorex Webtestit

Results

The surveyed company achieved the following results with TestRail:

  • Seen a more than 20% (save 6+ hours per week) increase in productivity since adopting TestRail by Gurock.
  • TestRail by Gurock helped solve the top challenges of:
    • Documenting test cases and plans
    • Tracking the progress of test runs
    • Managing exploratory testing sessions
    • Accurately estimating the time remaining in a test cycle
    • Balancing the testing team’s workload
    • Producing useful testing reports
    • Analyzing testing trends over time
    • Having and organizing all in one place.
  • Realized the following benefits with TestRail:
    • Improved flexibility due to ease of use
    • Enjoyed the user and team-friendly User Interface (UI)
    • Agreed it was easy to integrate with 3rd party tools
    • Improved productivity because it was easy to train users

TestRail Case Study

Small Business Gaming Company

Introduction

This case study of a small business gaming company is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

TestRail is everything a QA team and manager needs.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Said the following are their top software testing pain points:
    • Managing the test environment including data, scripts, automation code, etc.
    • Having adequate time for testing
    • Collaborating with other team members: testers, developers, product owners, etc.

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has 2-20 Testers on their team.
  • Integrated TestRail by Gurock with the following issue tracking tools:
    • JIRA

Results

The surveyed company achieved the following results with TestRail:

  • Seen a more than 20% (save 6+ hours per week) increase in productivity since adopting TestRail by Gurock.
  • TestRail by Gurock helped solve the top challenges of:
    • Tracking defects from discovery to resolution
  • Realized the following benefits with TestRail:
    • Increased efficiency
    • Improved flexibility due to ease of use
    • Agreed it was easy to integrate with 3rd party tools

TestRail Case Study

Small Business Educational Institution Company

Introduction

This case study of a small business educational institution company is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Said the following are their top software testing pain points:
    • Identifying defects in the application
    • Having adequate time for testing
    • Keeping up with changes in techniques and technology

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has 2-20 Testers on their team.
  • Integrated TestRail by Gurock with the following tools:
    • GitHub
  • Using the following as test automation tools:
    • Selenium

Results

The surveyed company achieved the following results with TestRail:

  • Seen a more than 20% (save 6+ hours per week) increase in productivity since adopting TestRail by Gurock.
  • TestRail by Gurock helped solve the top challenges of:
    • Documenting test cases and plans
    • Tracking the progress of test runs
    • Producing useful testing reports
    • Tracking defects from discovery to resolution
  • Realized the following benefits with TestRail:
    • Increased efficiency
    • Enjoyed the user and team-friendly User Interface (UI)
    • Improved productivity because it was easy to train users

TestRail Case Study

Medium Enterprise Health Care Company

Introduction

This case study of a medium enterprise health care company is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“TestRail is a very useful tool, well-integrated, with a reasonable point of entry and responsive support services.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Said the following are their top software testing pain points:
    • Reporting and tracking defects from discovery to resolution
    • Learning about the application under test
    • Having adequate time for testing

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has 2-20 Testers on their team.
  • Integrated TestRail by Gurock with the following issue tracking tools:
    • JIRA

Results

The surveyed company achieved the following results with TestRail:

  • TestRail by Gurock helped solve the top challenges of:
    • Documenting test cases and plans
    • Tracking the progress of test runs
    • Accurately estimating the time remaining in a test cycle
    • Producing useful testing reports
    • Tracking defects from discovery to resolution
  • Realized the following benefits with TestRail:
    • Increased efficiency
    • Enjoyed the user and team-friendly User Interface (UI)
    • Agreed it was easy to integrate with 3rd party tools
    • Improved productivity because it was easy to train users

TestRail Case Study

Infosys Technologies Limited

Introduction

This case study of Infosys Technologies Limited is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Said the following are their top software testing pain points:
    • Reporting and tracking defects from discovery to resolution
    • Collaborating with other team members: testers, developers, product owners, etc.

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has 41-60 Testers on their team.
  • Used Microfocus ALM (HP QC/ALM) prior to using TestRail by Gurock.
  • Integrated TestRail by Gurock with the following issue tracking tools:
    • JIRA
  • Using the following as test automation tools:
    • Selenium

Results

The surveyed company achieved the following results with TestRail:

  • Seen a more than 20% (save 6+ hours per week) increase in productivity since adopting TestRail by Gurock.
  • TestRail by Gurock helped solve the top challenges of:
    • Documenting test cases and plans
    • Tracking the progress of test runs
    • Accurately estimating the time remaining in a test cycle
    • Balancing the testing team’s workload
    • Producing useful testing reports
  • Realized the following benefits with TestRail:
    • Improved flexibility due to ease of use
    • Received transparent pricing with good value
    • Enjoyed the user and team-friendly User Interface (UI)
    • Agreed it was easy to integrate with 3rd party tools
    • Improved productivity because it was easy to train users

TestRail Case Study

Medium Enterprise Computer Software Company

Introduction

This case study of a medium enterprise computer software company is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

TestRail’s reporting, test organization, effort forecasting and test plan/runs creation is amazing. It makes the whole manual test reporting process a lot easier.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Said the following are their top software testing pain points:
    • Reporting and tracking defects from discovery to resolution
    • Managing the test environment including data, scripts, automation code, etc.
    • Learning about the application under test
    • Collaborating with other team members: testers, developers, product owners, etc.

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has 41-60 Testers on their team.
  • Used TestLink prior to using TestRail by Gurock.
  • Integrated TestRail by Gurock with the following issue tracking tools:
    • JIRA
  • Using the following as test automation tools:
    • Java-based in-house developed framework

Results

The surveyed company achieved the following results with TestRail:

  • Seen a 10% – 20% (save 3 – 6 hours per week) increase in productivity since adopting TestRail by Gurock.
  • TestRail by Gurock helped solve the top challenges of:
    • Documenting test cases and plans
    • Tracking the progress of test runs
    • Managing exploratory testing sessions
    • Accurately estimating the time remaining in a test cycle
    • Balancing the testing team’s workload
    • Producing useful testing reports
    • Analyzing testing trends over time
  • Realized the following benefits with TestRail:
    • Increased efficiency
    • Improved flexibility due to ease of use
    • Enjoyed the user and team-friendly User Interface (UI)
    • Improved productivity because it was easy to train users

TestRail Case Study

Vernier Software & Technology

Introduction

This case study of Vernier Software & Technology is based on a July 2017 survey of TestRail customers by TechValidate, a 3rd-party research service.

TestRail models the test case, suite, run, plan, results paradigm very well. With a little attentiveness to detail and test case execution estimates you can develop a good understanding of the amount of time it takes to execute a test plan. Now we get routine, repeatable test coverage, and releases with less than 6% failures at release. Customized “Deferred Failures” tell us at a glance when those 6% are explicitly queued for future, post-release work.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Top pain points as a Tester:
    • Developing strong relationships with developers, other testers, BA’s/PO’s/PM’s
  • Top challenges that require Test Management:
    • Deployment and the idea that progressing through various environments with associated (possibly automated) testing will increase confidence that the product can be deployed successfully and will work properly in a production situation

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has 2-20 Testers on their team.
  • Used the following test management tools prior to TestRail:
    • None. Textual test documents. Sometimes spreadsheets.
  • Integrated the following tools with TestRail:
    • Redmine

Results

The surveyed company achieved the following results with TestRail:

  • Increased their productivity by more than 20% (saved 6+ hours a week) after switching their software testing solution.
  • Realized the following benefits with TestRail:
    • Increased efficiency
    • Improved flexibility due to ease of use
    • Agreed it was easy to integrate with 3rd party tools
    • Improved productivity because it was easy to train users

TestRail Case Study

G Data Software AG

Introduction

This case study of G DATA Software AG is based on a July 2017 survey of TestRail customers by TechValidate, a 3rd-party research service.

“It basically changed the way of testing in a very positive way. With TestRail, you can check old test cases and do regression testing in a useful way. Using the detailed description of test cases, you do get a good documentation as well which can be used for further documenting the product.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Top pain points as a Tester:
    • Testing the product/project/people/process to identify risks and issues (bugs)
    • Communicating what has been identified, in the right way, to the right person, at the right time so it gets the necessary attention
  • Top challenges that require Test Management:
    • Clearing requirements (dev team is building the wrong product)
    • Maintenance and reproduction/documentation/communication of customer support issues, production telemetry, and testing

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has 41-60 Testers on their team.
  • Used the following test management tools prior to TestRail:
    • TestPad
  • Integrated the following tools with TestRail:
    • JIRA
    • Redmine

Results

The surveyed company achieved the following results with TestRail:

  • Increased their productivity by more than 20% (saved 6+ hours a week) after switching their software testing solution.
  • Realized the following benefits with TestRail:
    • Increased efficiency
    • Improved flexibility due to ease of use
    • Enjoyed the user and team friendly User Interface (UI)

TestRail Case Study

Creative Mobile Technologies

Introduction

This case study of Creative Mobile Technologies is based on a July 2017 survey of TestRail customers by TechValidate, a 3rd-party research service.

“The initial test ‘solution’ had great risks of not catching issues before being deployed. Now we test every piece of functionality, adding new test points as issues are found, and going back in time should questions arise about when an issue was found, noted as still an issue, fixed and still fixed.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Top pain points as a Tester:
    • Testing the product/project/people/process to identify risks and issues (bugs)
    • Communicating what has been identified, in the right way, to the right person, at the right time so it gets the necessary attention
    • Learning about the product/project/domain to better identify and contextualize risks/issues and how best to communicate them
  • Top challenges that require Test Management:
    • Deployment and the idea that progressing through various environments with associated (possibly automated) testing will increase confidence that the product can be deployed successfully and will work properly in a production situation
    • Maintenance and reproduction/documentation/communication of customer support issues, production telemetry, and testing

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has 2-20 Testers on their team.
  • Used the following test management tools prior to TestRail:
    • None
  • Integrated the following tools with TestRail:
    • JIRA

Results

The surveyed company achieved the following results with TestRail:

  • Realized the following benefits with TestRail:
    • Increased efficiency
    • Improved flexibility due to ease of use
    • Enjoyed the user and team friendly User Interface (UI)
    • Improved productivity because it was easy to train users
    • Being able to track the progress of our solutions

TestRail Case Study

Ript Labs

Introduction

This case study of Ript Labs is based on a July 2017 survey of TestRail customers by TechValidate, a 3rd-party research service.

“The value is incredible. Efficiency executing daily / weekly tests, simplicity of usability, UI friendliness, ability to integrate a broad number of 3rd party tools. So far only one of the Test Management tools that completely meets our needs.”

“With Jira integration, failing test cases and creating bugs instantly works as a charm and really saves a lot of time for other team needs. In the long term, we plan to automate most of our test cases, which also will be very beneficial having Jira integration.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Top pain points as a Tester:
    • Testing the product / project / people / process to identify risks and issues (bugs)
    • Communicating what has been identified, in the right way, to the right person, at the right time so it gets the necessary attention
    • Managing their environment for testing and development (of scripts, test code, etc.)
    • Learning about the product / project / domain to better identify and contextualize risks / issues and how best to communicate them
    • Focusing energies on the most important things and knowing when to escalate or ask for help
    • Developing strong relationships with developers, other testers, BA’s/PO’s/PM’s
    • Staying on top of trends, tools, techniques, and technologies so as to be best placed to deal with current and emerging challenges
  • Top challenges that require Test Management:
    • Clearing requirements (dev team is building the wrong product)
    • Insight into development progress (tests as indicators of progression, tests as documentation, bugs and issues as indicators of risks, process challenges, etc.)
    • Deployment and the idea that progressing through various environments with associated (possibly automated) testing will increase confidence that the product can be deployed successfully and will work properly in a production situation
    • Maintenance and reproduction / documentation / communication of customer support issues, production telemetry, and testing

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has a single Testers on their team.
  • Used the following test management tools prior to TestRail:
    • TestLink
    • Zephyr Enterprise
    • Spira Team
  • Integrated the following tool with TestRail:
    • JIRA

Results

The surveyed company achieved the following results with TestRail:

  • Increased their productivity by more than 20% (saved 6+ hours a week) after switching their software testing solution.
  • Realized the following benefits with TestRail:
    • Increased efficiency
    • Improved flexibility due to ease of use
    • Received transparent pricing with good value
    • Enjoyed the user and team friendly User Interface (UI)
    • Agreed it was easy to integrate with 3rd party tools
    • Improved productivity because it was easy to train users



More Research on TestRail by Gurock