Original Research on TestRail

TestRail Case Study

Datrium Inc.

Introduction

This case study of Datrium Inc. is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service.

“Ease of Use, intuitive Hosted Service (I don’t have to maintain it)”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Said the following are their top software testing pain points:
- Managing the test environment including data, scripts, automation code, etc.

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has 21-40 Testers on their team.
Used TestLink prior to using TestRail by Gurock.
Integrated TestRail by Gurock with the following issue tracking tools:
- Bugzilla
Using the following as test automation tools:
- Custom

Results

The surveyed company achieved the following results with TestRail:

TestRail by Gurock helped solve the top challenges of:
- Documenting test cases and plans
- Tracking the progress of test runs
- Balancing the testing team’s workload
Realized the following benefits with TestRail:
- Increased efficiency
- Enjoyed the user and team friendly User Interface (UI)
- Improved productivity because it was easy to train users

TestRail Customer Research

80% of teams using Zephyr for Jira saw measurable increases in productivity after switching to TestRail.

Since adopting TestRail, what increase in productivity have you realized?

More than 20% (save 6+ hours per week): 18%

10% - 20% (save 3 – 6 hours per week): 37%

5% - 10% (save 2 – 3 hours per week): 25%

Less than 5% (save less than 2 hours per week): 20%

TestRail Case Study

Global 500 Computer Services Company

Introduction

This case study of a Global 500 computer services company is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“TestRail is a very simple yet powerful tool that is relatively inexpensive compared to other tools. It has all the integrations needed and is an excellent test case management tool.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Said the following are their top software testing pain points:
- Identifying defects in the application
- Having adequate time for testing
- Keeping up with changes in techniques and technology

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has more than 150 Testers on their team.
Used Microfocus ALM (HP QC/ALM) prior to using TestRail by Gurock.
Integrated TestRail by Gurock with the following issue tracking tools:
- JIRA
Using the following as test automation tools:
- Selenium

Results

The surveyed company achieved the following results with TestRail:

Seen a 5% – 10% increase in productivity since adopting TestRail by Gurock.
TestRail by Gurock helped solve the top challenges of:
- Documenting test cases and plans
- Tracking the progress of test runs
- Tracking defects from discovery to resolution
Realized the following benefits with TestRail:
- Increased efficiency
- Received transparent pricing with good value
- Enjoyed the user and team friendly User Interface (UI)
- Agreed it was easy to integrate with 3rd party tools
- Improved productivity because it was easy to train users

TestRail Customer Testimonial

Able to provide meaningful feedback to offshore development about their quality issues

— QA Analyst, Small Business Pharmaceuticals Company

TestRail Customer Research

76% of TestRail users report measurable increases in productivity.

Since adopting TestRail, what increase in productivity have you realized?

More than 20% (save 6+ hours per week): 15%

10% - 20% (save 3 – 6 hours per week): 28%

5% - 10% (save 2 – 3 hours per week): 32%

Less than 5% (save less than 2 hours per week): 24%

TestRail Customer Testimonial

TestRail is an excellent tool which can be integrated with JIRA easily.

— QA Analyst, Fortune 500 Automotive & Transport Company

TechValidate Research on TestRail

These pages present data that TechValidate has sourced via direct research with verified customers and users of TestRail. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Datrium Inc.

Introduction

Challenges

Use Case

Results

Company Profile

About TestRail

80% of teams using Zephyr for Jira saw measurable increases in productivity after switching to TestRail.

Global 500 Computer Services Company

Introduction

Challenges

Use Case

Results

Company Profile

About TestRail

76% of TestRail users report measurable increases in productivity.

More to Explore

About TestRail

Gurock builds tools for software teams and quality assurance departments.