TechValidate Research on TestRail

These pages present data that TechValidate has sourced via direct research with verified customers and users of TestRail. TechValidate stands behind the authenticity of all published data. Learn more »



1,872 Customers Surveyed

16,026 Data Points Collected

85 Published TechFacts

15 Published Charts

19 Published Case Studies



Selected Research Highlights


TestRail Customer Satisfaction Rating

Gleb Budko, a Software Developer at Autodesk, Inc., would be very likely to recommend TestRail for this reason:

I am the one who did research for a test case management tool for our company. I compared different tools and TestRail was much better compared to the others. TestRail works really fast. It has a clean simple UI. Compared to other similar tools, the UI is really clean.
Most important is that TestRail has a really good workflow and intuitive test case management.

TestRail Customer Research

What are the top benefits your organization has realized with TestRail?

Increased efficiency
65%
Improved flexibility due to ease of use
50%
Transparent pricing with good value
14%
User & team friendly User Interface (UI)
59%
Easy integration with 3rd party tools
37%
Ease of training resulting in faster productivity
34%

TestRail Customer Satisfaction Rating

A QA Manager at a medium enterprise computer software company would be very likely to recommend TestRail for this reason:

TestRail’s reporting, test organization, effort forecasting and test plan/runs creation is amazing. It makes the whole manual test reporting process a lot easier.

TestRail Case Study

Medium Enterprise Consumer Services Company

Introduction

This case study of a medium enterprise consumer services company is based on a July 2019 survey of TestRail customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“TestRail is easy to use, simple to set up and administer, and the tool is a very good value for what it provides.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Said the following are their top software testing pain points:
    • Reporting and tracking defects from discovery to resolution
    • Learning about the application under test
    • Having adequate time for testing

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has 2-20 Testers on their team.
  • Used Microsoft Test Manager prior to using TestRail by Gurock.
  • Integrated TestRail by Gurock with the following issue tracking tools:
    • JIRA
    • TFS
  • Using the following as test automation tools:
    • Selenium
    • Custom framework which leverages some Selenium actions, but primarily REST with some SOAP API components. This is triggered via Jenkins/Octopus in our CI/CD model.

Results

The surveyed company achieved the following results with TestRail:

  • Seen a 10% – 20% (save 3 – 6 hours per week) increase in productivity since adopting TestRail by Gurock.
  • TestRail by Gurock helped solve the top challenges of:
    • Documenting test cases and plans
    • Producing useful testing reports
  • Realized the following benefits with TestRail:
    • Received transparent pricing with good value
    • Enjoyed the user and team friendly User Interface (UI)
    • Agreed it was easy to integrate with 3rd party tools

TestRail Case Study

Easy Keeper Herd Manager

Introduction

This case study of EasyKeeper Herd Manager is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service.

“We use TestRail throughout the entire product development process from validating product concepts during wireframing through final release candidate testing. TestRail has allowed us to greatly improve the quality of our product while reducing actual testing time.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

  • Said the following are their top software testing pain points:
    • Having adequate time for testing

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

  • Has a single Testers on their team.
  • Integrated TestRail by Gurock with the following issue tracking tools:
    • GitHub
    • JIRA
    • Pivotal Tracker

Results

The surveyed company achieved the following results with TestRail:

  • Seen a more than 20% (save 6+ hours per week) increase in productivity since adopting TestRail by Gurock.
  • TestRail by Gurock helped solve the top challenges of:
    • Documenting test cases and plans
    • Tracking the progress of test runs
    • Balancing the testing team’s workload
    • Producing useful testing reports
    • Tracking defects from discovery to resolution
  • Realized the following benefits with TestRail:
    • Increased efficiency
    • Improved flexibility due to ease of use
    • Received transparent pricing with good value
    • Enjoyed the user and team-friendly User Interface (UI)
    • Improved productivity because it was easy to train users

TestRail Customer Research

Which test management tool did you use prior to TestRail?

Zephyr for Jira: 16%
TestLink: 15%
Test Management for Jira: 11%
Microfocus ALM (HP QC/ALM): 10%
Microsoft Test Manager: 5%
HipTest: 2%
QAComplete: 2%
QTest: 2%
Xray: 2%
Zephyr Enterprise: 1%
Microfocus Octane: 0%
Other: 34%


More to Explore



About TestRail

TestRail is the only platform that empowers QA teams to build, connect, and optimize all their testing processes. Lift your team out of chaos and toward faster, frictionless releases. TestRail – Orchestrate testing, elevate quality.

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