Original Research on TestRail

TestRail Case Study

Creative Mobile Technologies

Introduction

This case study of Creative Mobile Technologies is based on a July 2017 survey of TestRail customers by TechValidate, a 3rd-party research service.

“The initial test ‘solution’ had great risks of not catching issues before being deployed. Now we test every piece of functionality, adding new test points as issues are found, and going back in time should questions arise about when an issue was found, noted as still an issue, fixed and still fixed.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Top pain points as a Tester:
- Testing the product/project/people/process to identify risks and issues (bugs)
- Communicating what has been identified, in the right way, to the right person, at the right time so it gets the necessary attention
- Learning about the product/project/domain to better identify and contextualize risks/issues and how best to communicate them
Top challenges that require Test Management:
- Deployment and the idea that progressing through various environments with associated (possibly automated) testing will increase confidence that the product can be deployed successfully and will work properly in a production situation
- Maintenance and reproduction/documentation/communication of customer support issues, production telemetry, and testing

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has 2-20 Testers on their team.
Used the following test management tools prior to TestRail:
- None
Integrated the following tools with TestRail:
- JIRA

Results

The surveyed company achieved the following results with TestRail:

Realized the following benefits with TestRail:
- Increased efficiency
- Improved flexibility due to ease of use
- Enjoyed the user and team friendly User Interface (UI)
- Improved productivity because it was easy to train users
- Being able to track the progress of our solutions

TestRail Customer Research

Tools Integrated with TestRail

What Tools have you integrated with TestRail?

JIRA	78%
GitHub	10%
Redmine	4%
TFS	3%
Visual Studio	2%
Bugzilla	1%

TestRail Customer Testimonial

Able to provide meaningful feedback to offshore development about their quality issues

— QA Analyst, Small Business Pharmaceuticals Company

TestRail Customer Research

TestRail helps QA and development teams solve their business challenges.

What are the top business challenges that TestRail helps you solve?

Documenting test cases and plans	85%
Tracking the progress of test runs	79%
Producing useful testing reports	37%
Balancing the testing team's workload	24%
Tracking defects from discovery to resolution	20%
Managing exploratory testing sessions	17%
Analyzing testing trends over time	16%
Accurately estimating the time remaining in a test cycle	14%
Other	4%

TestRail Case Study

Metersit

Introduction

This case study of Metersit is based on a June 2019 survey of TestRail customers by TechValidate, a 3rd-party research service.

“TestRail is a very efficient test management platform.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select TestRail:

Said the following are their top software testing pain points:
- Identifying defects in the application
- Reporting and tracking defects from discovery to resolution
- Managing the test environment including data, scripts, automation code, etc.
- Learning about the application under test
- Having adequate time for testing
- Keeping up with changes in techniques and technology

Use Case

The key features and functionalities of TestRail that the surveyed company uses:

Has 2-20 Testers on their team.
Integrated TestRail by Gurock with the following issue tracking tools:
- Mantis

Results

The surveyed company achieved the following results with TestRail:

Seen a 5% – 10% (save 2 – 3 hours per week) increase in productivity since adopting TestRail by Gurock.
TestRail by Gurock helped solve the top challenges of:
- Documenting test cases and plans
- Analyzing testing trends over time
Realized the following benefits with TestRail:
- Improved flexibility due to ease of use
- Enjoyed the user and team friendly User Interface (UI)

TestRail Customer Testimonial

Quality.

I am a test lead. [We adopted] TestRail as our test management tool [and it] provides transparency for the work completed by QA team. QA team takes greater responsibility and [are now] accountable to the test cases assigned to them and produce many quality system releases going onward.

In addition, I am able to use TestRail to generate test progress reports and update projects teams about our test progress.

— Hwi Mei Lim, Test Lead, Third Party Platform

TechValidate Research on TestRail

These pages present data that TechValidate has sourced via direct research with verified customers and users of TestRail. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Creative Mobile Technologies

Introduction

Challenges

Use Case

Results

Company Profile

About TestRail

Tools Integrated with TestRail

TestRail helps QA and development teams solve their business challenges.

Metersit

Introduction

Challenges

Use Case

Results

Company Profile

About TestRail

More to Explore

About TestRail

Gurock builds tools for software teams and quality assurance departments.