TechValidate Research on GreatAmerica Financial Services

Introduction

This case study of Genuine Parts Company is based on an August 2016 survey of Commodore Financial customers by TechValidate, a 3rd-party research service.

Challenges

The challenges that led our company to evaluate and ultimately select to do business with Commodore Financial:

• Needing flexible options
• Customers not having enough cash on hand
• Tax benefits [as an added selling tool]
• Help tracking down payments
• Delayed customer decision-making
• Hitting individual sales goals
• Communication with the customer

Use Case

The key features and functionalities of Commodore Financial that the surveyed company uses:

• Always offers a monthly payment
• Sales assistance
• Proposal/quoting tools
• Marketing assistance

Results

The surveyed company achieved the following results with Commodore Financial:

• Close challenging transactions
• Larger transactions
• Quicker sales process
• Faster payments
• Marketing & event support

Introduction

This case study of Hunter Engineering is based on an August 2016 survey of GreatAmerica Financial Services customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select GreatAmerica Financial Services:

• Top reasons their customers finance with GreatAmerica Financial Services:
  • Consistent budgeting
  • Flexible options
  • Not having enough cash on hand
  • Tax benefits
  • Fast and convenient service
• Addresses the following challenges with GreatAmerica Financial Services:
  • Hitting sales goals
  • Communication with the customer
  • Communication with the distributor
• Other financing sources used for equipment purchases in addition to GreatAmerica’s financing sources:
  • Cash
  • Bank financing
  • Other financial service companies that service poor credit buyers

Use Case

The key features and functionalities of GreatAmerica Financial Services that the surveyed company uses:

• Always offer a monthly payment price to the customer
• GreatAmerica Financial’s products / services they have utilized:
  • Sales assistance
  • Program creation
  • Upgrade opportunity reports
  • Marketing assistance
  • Tradeshow / event support

Results

The surveyed company achieved the following results with GreatAmerica Financial Services:

• Quicker sales process
• Faster payments
• Marketing or event support