TechValidate Research on GrayKey

119 TechFacts – Page 3 of 4


GrayKey Customer Satisfaction Rating

GrayKey Has Helped Us Save Children

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

That little gray box is my baby! We’ve had so many successes with this thing! We’ve put away some really bad people, advanced some extremely important investigations, and saved children from bodily harm and death. I desperately pray that Grayshift never loses sight of the importance of what it accomplishes on a daily basis. Without it, I’d be lost.

GrayKey Customer Satisfaction Rating

No Other Tool Can Do the Job Better

Stephen Lipscomb, a Digital Forensics Investigator at Concordia Parish Sheriff’s Office – LA, would be very likely to recommend GrayKey for this reason:

There is no other tool that can do the job better. Also customer support is great and I can trust that GrayKey is moving forward, staying on top of all software updates.

GrayKey Customer Satisfaction Rating

GrayKey Has Allowed Us to Access More Devices

A Detective at a state & local government would be very likely to recommend GrayKey for this reason:

Prior to obtaining GrayKey, we would send devices to a neighboring department for help. We had such success with that program we have purchased GrayKey and it has allowed our department to access more devices.

GrayKey Customer Satisfaction Rating

Customer Support Is the Best

Paul Iannace, a Detective at Lehigh County Goverment Center, would be very likely to recommend GrayKey for this reason:

I am in Law Enforcement and started in digital forensics (we called it computer forensics) and cyber investigations in 1998 and have used a LOT of tools. In my humble opinion your Customer Support is hands down the BEST.

GrayKey Customer Satisfaction Rating

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

Capability Unmatched

GrayKey Customer Satisfaction Rating

Examine Phones in House to Turn Investigations Quickly

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

We are able to examine phones in house, in turn investigations are more efficient and timely.

GrayKey Customer Satisfaction Rating

Suggested Passcode in Brute Force is Great

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

GrayKey has been extremely useful in all iOS extractions and running brute force attacks. Allowing input of suggested passcodes is a great feature as we can ask device owners for suggested PINs at any point of the brute force process and not having to delay the start of the brute force process until we have a response.

GrayKey Customer Satisfaction Rating

GrayKey is More Reliable Than Other Products

An Analyst at a state & local government would be very likely to recommend GrayKey for this reason:

More reliable at unlocking phones than other products.

GrayKey Customer Satisfaction Rating

Ease of Use Far Exceeds Competitors

Justin Fiebelkorn, a Detective at winnipeg.ca, would be very likely to recommend GrayKey for this reason:

The ease of use, user interface, and customer support are far exceeding their competitors.

GrayKey Customer Satisfaction Rating

Excellent Support and Efficient Customer Service

A Sergeant at a state & local government would be very likely to recommend GrayKey for this reason:

Excellent product for iOS and Android devices, very efficient customer service.

GrayKey Customer Satisfaction Rating

May Negate The Need for Cellebrite Premium

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

Easy to use, reliable iOS device extractions. Adding Android support is a bonus and as the compatibility matrix expands, it may negate the need for Cellebrite Premium.

GrayKey Customer Satisfaction Rating

Best Tool for iOS Encryption

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

I think it’s the best tool for iOS encryption at the market. It’s easy to use and the results are good.

GrayKey Customer Satisfaction Rating

No Other Company Compares for iPhone Extractions

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

As far as extractions on iOS devices no other company compares. On the topic of customer service I have never had dealings with any company who provides to the amazing level.

GrayKey Customer Satisfaction Rating

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

Excellent product! Excellent support!

GrayKey Customer Statistic

GrayKey for Android

91% of surveyed GrayKey users are able to extract critical evidence or data within the same day when using GrayKey for Android specifically.

91%

GrayKey Customer Statistic

Gain More Time with GrayKey

84% of surveyed GrayKey users said they on average save years per investigation when using GrayKey.

84%

GrayKey Customer Statistic

Primary Tool for Obtaining Critical Evidence

96% of surveyed GrayKey users agree that GrayKey for iOS is their primary tool for access and extraction for obtaining critical evidence.

96%

GrayKey Customer Statistic

Easy of Use

72% of surveyed GrayKey users who selected hours or days said their main reason for selecting GrayKey by Grayshift was ease of use.

72%

GrayKey Customer Statistic

Access Full File System

81% of surveyed GrayKey users who selected hours or days said their main reason for selecting GrayKey by Grayshift was that it provides access to the full file system.

81%

GrayKey Customer Statistic

Access Data Within Hours

78% of surveyed GrayKey users said their main reason for selecting GrayKey by Grayshift was the ability to access and extract data within hours.

78%

GrayKey Customer Statistic

GrayKey for CSAM

78% of surveyed GrayKey users said they are using GrayKey to assist in Child Sexual Abuse Material (CSAM) cases.

78%

GrayKey Customer Statistic

Outstanding Customer Support

82% of surveyed GrayKey users said they valued Grayshift Customer Support because of direct interaction with GrayKey knowledge experts through customer forums/chat when compared to support they received from other mobile forensic technology companies.

82%

GrayKey Customer Satisfaction Rating

Obtain access to critical evidence for faster case resoution

A state & local government would be very likely to recommend GrayKey for this reason:

GrayKey is a must have for law enforcement agencies. It is a valuable tool in today’s world of smart phones.

GrayKey Customer Satisfaction Rating

A federal government would be very likely to recommend GrayKey for this reason:

GrayKey is the industry standard for iOS decryption and extractions.

GrayKey Customer Satisfaction Rating

When Speed and Access Are Essential

A federal government GrayKey user would be very likely to recommend GrayKey for this reason:

GrayKey is an excellent tool which is easy to use for extracting data from iOS and Android devices.

GrayKey Customer Satisfaction Rating

Providing Access to Critical Evidence

A federal government would be very likely to recommend GrayKey for this reason:

Best tool I’ve used for iOS extraction.

GrayKey Customer Satisfaction Rating

Dan Barry, a Detective at City Of Tucson, would be very likely to recommend GrayKey for this reason:

You guys are incredible. Support is great and for iOS… you lead the way.

GrayKey Customer Satisfaction Rating

Keeping up with technology

GrayKey has support for nearly all of the most popular devices on the market and the extractions combined with Axiom are in a league of their own.

GrayKey has support for nearly all of the most popular devices on the market and the extractions combined with Axiom are in a league of their own.

GrayKey Customer Statistic

Save Months Per Investigation with GrayKey

83% of surveyed GrayKey users said they on average save months per investigation when using GrayKey.

83%

GrayKey Customer Statistic

Performance and Data Access is Better Than Cellebrite Premium

85% of surveyed GrayKey users said that GrayKey’s performance on data access and extraction is better when compared to Cellebrite Premium.

85%



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