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TechValidate Research on GrayKey

119 TechFacts – Page 2 of 4


GrayKey Customer Satisfaction Rating

Advanced Extractions Gain More Data

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

The advanced extractions gain more data than anything else on the market. This has often been key information, such as locations, that ultimately have been key information in many investigations – including murder. The PIN decryption services are like no other and, now with the introduction of Android, GrayKey is a must for any digital forensics investigations.

Source: Digital Forensics Investigator, State & Local Government
Validated
  Published: Dec. 16, 2021   TVID: 967-CE1-C5F

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

Ease of Use

An Analyst at a state & local government would be very likely to recommend GrayKey for this reason:

The ease of use and its stability makes it one of the best purchases we have done.

Source: Analyst, State & Local Government
Validated
  Published: Dec. 16, 2021   TVID: B7C-24E-BE8

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

GrayKey is Obtaining Evidence We Never Could Reach

Jamie Bennett, a Digital Forensics Manager at Nottinghamshire Digital Forensics , would be very likely to recommend GrayKey for this reason:

Great product and allows us to obtain evidence we never could reach.

Source: Jamie Bennett, Digital Forensics Manager, Nottinghamshire Digital Forensics
Validated
  Published: Dec. 16, 2021   TVID: 235-E52-01A

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

GrayKey is an Effective Piece of Hardware

An Analyst at a state & local government would be very likely to recommend GrayKey for this reason:

I’ve found GrayKey to be an effective piece of hardware that provides a means of accessing data (from selected locked devices) that would otherwise be out of reach, and also provides an easy means of carrying out extractions of unlocked devices in an easier manner than any of our other forensic solutions provide.

Source: Analyst, State & Local Government
Validated
  Published: Dec. 16, 2021   TVID: A0A-BC4-D04

Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

User Friendly and Helpful Tool

A Lieutenant at a state & local government would be very likely to recommend GrayKey for this reason:

GrayKey is very user friendly and has been very helpful in many of our investigations.

Source: Lieutenant, State & Local Government
Validated
  Published: Dec. 16, 2021   TVID: 5D7-03F-C6B

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Statistic

Customized Support Interactions

93% of surveyed GrayKey users said they most value Grayshift customer support’s customized interactions, that are tailored to individual situations, with the Grayshift support team when compared to support received from other mobile forensic technology companies.

93%
Source: TechValidate survey of 402 users of GrayKey
Validated
  Published: Dec. 16, 2021   TVID: 52C-165-4F4

GrayKey Customer Statistic

Dedicated Customer Success Management

96% of surveyed GrayKey users said they most value Grayshift customer support’s dedicated Customer Success Management team when compared to support they received from other mobile forensic technology companies.

96%
Source: TechValidate survey of 402 users of GrayKey
Validated
  Published: Dec. 16, 2021   TVID: B07-7B1-137

GrayKey Customer Statistic

GrayKey is Primary Tool for Access and Extraction

77% of surveyed GrayKey users agree that GrayKey is their primary tool for access and extraction for obtaining critical evidence.

77%
Source: TechValidate survey of 421 users of GrayKey
Validated
  Published: Dec. 16, 2021   TVID: DEA-AD7-882

GrayKey Customer Satisfaction

GrayKey Users Recommend GrayKey

97% of surveyed GrayKey users are likely to recommend GrayKey.

97%
Source: TechValidate survey of 369 users
Validated
  Published: Dec. 16, 2021   TVID: F2D-287-E98

*Based on respondents who rated their likelihood to recommend as 7 or higher on a scale of 0 to 10.

GrayKey Customer Statistic

Third Party Application Artifacts

80% of surveyed GrayKey users said they very frequently review third party applications in a typical investigation.

80%
Source: TechValidate survey of 341 users of GrayKey
Validated
  Published: Dec. 16, 2021   TVID: 3A2-253-3A1

GrayKey Customer Statistic

Encrypted Application Artifacts

64% of surveyed GrayKey users said they very frequently review encrypted applications in a typical investigation.

64%
Source: TechValidate survey of 338 users of GrayKey
Validated
  Published: Dec. 16, 2021   TVID: 143-C2D-3E9

GrayKey Customer Statistic

Call Log Artifacts

86% of surveyed GrayKey users said they very frequently review call logs in a typical investigation.

86%
Source: TechValidate survey of 343 users of GrayKey
Validated
  Published: Dec. 16, 2021   TVID: CDE-FC9-B7F

GrayKey Customer Statistic

Email Artifacts

55% of surveyed GrayKey users said they very frequently review email in a typical investigation.

55%
Source: TechValidate survey of 341 users of GrayKey
Validated
  Published: Dec. 16, 2021   TVID: 17B-569-824

GrayKey Customer Statistic

Location History Artifacts

79% of surveyed GrayKey users said they very frequently review location history in a typical investigation.

79%
Source: TechValidate survey of 345 users of GrayKey
Validated
  Published: Dec. 16, 2021   TVID: 5E4-EA6-E38

GrayKey Customer Statistic

Contact Artifacts

82% of surveyed GrayKey users said they very frequently review contacts in a typical investigation.

82%
Source: TechValidate survey of 343 users of GrayKey
Validated
  Published: Dec. 16, 2021   TVID: A07-06B-AB9

GrayKey Customer Statistic

Video Artifacts

90% of surveyed GrayKey users said they very frequently review videos in a typical investigation.

90%
Source: TechValidate survey of 343 users of GrayKey
Validated
  Published: Dec. 16, 2021   TVID: 74F-AB1-562

GrayKey Customer Statistic

Image Artifacts

97% of surveyed GrayKey users said they very frequently review images in a typical investigation.

97%
Source: TechValidate survey of 346 users of GrayKey
Validated
  Published: Dec. 16, 2021   TVID: F9F-9CF-DC8

GrayKey Customer Statistic

Text Message Artifacts

98% of surveyed GrayKey users said they very frequently review text messages in a typical investigation.

98%
Source: TechValidate survey of 347 users of GrayKey
Validated
  Published: Dec. 16, 2021   TVID: 32A-2A8-02A

GrayKey Customer Statistic

GrayKey Saves Years Per Investigation

85% of surveyed GrayKey users said they on average save years per investigation when using GrayKey.

85%
Source: TechValidate survey of 785 users of GrayKey
Validated
  Published: Dec. 16, 2021   TVID: B02-58A-2FE

GrayKey Customer Statistic

93% of surveyed GrayKey users said that 21-40% of mobile devices that they obtain in their investigations are Android devices.

93%
Source: TechValidate survey of 367 users of GrayKey
Validated
  Published: Dec. 16, 2021   TVID: B3D-F94-EE3

GrayKey Customer Satisfaction Rating

GrayKey Provides Access at a Reasonable Price

A Digital Forensics Investigator at a federal government would be very likely to recommend GrayKey for this reason:

GrayKey provides access to most devices and does so at a price that is more reasonable than the competition.

Source: Digital Forensics Investigator, Federal Government
Validated
  Published: Dec. 16, 2021   TVID: 2C6-B6C-A14

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

No Other Product With a More Successful Track Record

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

There is no other product that has a more successful track record in providing relevant iOS device data than GrayKey. I have been using GrayKey since the summer of 2018 and have witnessed how well the company has evolved and adapted to fit the needs of investigators while keeping up with the “latest and greatest” iOS software and hardware versions.

Source: Digital Forensics Investigator, State & Local Government
Validated
  Published: Dec. 16, 2021   TVID: D09-552-6C2

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

Data Gained Has Been Invaluable

Timothy Spitzer, a Detective at City of Galesburg, would be very likely to recommend GrayKey for this reason:

It’s necessary at this point in our line of work. So far the user systems has been reasonably easy to use and the data gained has been invaluable to solving/proving cases of serious crimes. The company was also very patient with me and was easy to reach out to during the initial contact, during installation, and when obstacles were met during processing.

Source: Timothy Spitzer, Detective, CITY OF GALESBURG
Validated
  Published: Dec. 16, 2021   TVID: ACB-649-C71

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

More Successful with Brute Forcing Android Than Competitors

Kimberley Seward, a Digital Forensics Investigator at London Police Service, would be very likely to recommend GrayKey for this reason:

GrayKey is extremely user friendly and I find the tool more successful with brute forcing Android than its competitors. I also love that GrayKey updates their software pretty regularly, keeping up with new features on iOS.

Source: Kimberley Seward, Digital Forensics Investigator, London Police Service
Validated
  Published: Dec. 16, 2021   TVID: 3DE-15C-D8D

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

GrayKey Delivers Improved Results

A Sergeant at a state & local government would be very likely to recommend GrayKey for this reason:

I have personally found that since having the GrayKey product integrated into the forensic process at this office, that the results that both my team and I have been achieving improved substantially, gaining access to devices that we could not access before, but also retrieving far more content from devices that are not locked and therefore would not previously have required this level of examination.

Source: Sergeant, State & Local Government
Validated
  Published: Dec. 16, 2021   TVID: E3A-5A6-DC7

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

Cost Effective Alternative to Competitors

A Deputy Chief/Deputy Sheriff/Executive Officer at a state & local government would be very likely to recommend GrayKey for this reason:

It works effectively and the tool is a cost effective alternative to competitors.

Source: Deputy Chief/Deputy Sheriff/Executive Officer, State & Local Government
Validated
  Published: Dec. 16, 2021   TVID: 84B-A71-EFF

Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

GrayKey Helps Those Who Are Investigating Serious Crimes

A Digital Forensics Investigator at a federal government would be very likely to recommend GrayKey for this reason:

This is the primary tool used in our shop for accessing mobile devices. The customer service has been fantastic, and it’s a community of developers with an interest in helping those who are investigating serious crimes.

Source: Digital Forensics Investigator, Federal Government
Validated
  Published: Dec. 16, 2021   TVID: 6F0-318-959

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

Very Satisfied with GrayKey

A Digital Forensics Investigator at a federal government would be very likely to recommend GrayKey for this reason:

We are very satisfied with the GrayKey. We have to investigate a lot of iOS devices and the results with the GrayKey are very good. Good support. We are also pleased of the support of several Android devices.

Source: Digital Forensics Investigator, Federal Government
Validated
  Published: Dec. 16, 2021   TVID: 881-D84-E32

Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

Ease of Use

A Detective at a state & local government would be very likely to recommend GrayKey for this reason:

The ease of use, the ability to extract data and defeat passcodes, and the tech support team on the live chat are helpful!

Source: Detective, State & Local Government
Validated
  Published: Dec. 16, 2021   TVID: 227-708-318

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

GrayKey Has Been Instrumental in Prosecution Efforts

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

The technology has been instrumental in getting us access to iOS devices that have resulted in aiding our prosecution efforts for crimes ranging from child sexual exploitation to homicide.

Source: Digital Forensics Investigator, State & Local Government
Validated
  Published: Dec. 16, 2021   TVID: A1F-620-3CC

Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”




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