TechValidate Research on GrayKey

119 TechFacts – Page 1 of 4


GrayKey Customer Statistic

GrayKey for Fraud

77% of surveyed GrayKey users said they are using GrayKey to assist in fraud cases.

77%

GrayKey Customer Statistic

GrayKey for Homicide

80% of surveyed GrayKey users said they are using GrayKey to assist in homicide cases.

80%

GrayKey Customer Statistic

GrayKey for Narcotics

86% of surveyed GrayKey users said they are using GrayKey to assist in narcotics cases.

86%

GrayKey Customer Statistic

GrayKey for Trafficking

68% of surveyed GrayKey users said they are using GrayKey to assist in human trafficking cases.

68%

GrayKey Customer Satisfaction Rating

Ease of Use and Regular Product Updates

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

Ease of use, consistently obtains extractions and update regularly to cover new products

GrayKey Customer Satisfaction Rating

Customer Oriented Support

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

Besides the great capability (especially for iOS devices), there is no other support in the industry, which is SO customer oriented. Every problem I had in the last 2 years was solved as quickly as possible. Every time they were super friendly and even the bigger problems were solved in no time.

GrayKey Customer Satisfaction Rating

Must Have Tool for Forensic Toolkit

A Digital Forensics Investigator at a federal government would be very likely to recommend GrayKey for this reason:

There are not many tools on the market able to provide the service that GrayKey provides and I consider it a must have in the forensic toolkit for mobiles. Furthermore, I’m happy with the customer support. Every time I have needed it, I received a quick response.

GrayKey Customer Satisfaction Rating

More Extensive Results

A Digital Forensics Investigator at a federal government would be very likely to recommend GrayKey for this reason:

It’s a unique tool with a great success rate of unlocking iOS devices. Also consent extractions deliver more extensive results than our conventional tools (XRY / UFED).

GrayKey Customer Satisfaction Rating

Obtain More Data

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

It’s an outstanding tool that has saved many investigations due to its ability to obtain data that no other tool can.

GrayKey Customer Satisfaction Rating

GrayKey Delivers Results

A Digital Forensics Investigator at a federal government would be very likely to recommend GrayKey for this reason:

Frequent updates. Great support. But above all – it delivers results!

GrayKey Customer Satisfaction Rating

Invaluable Tool for ICAC Task Force

A Sergeant at a state & local government would be very likely to recommend GrayKey for this reason:

GrayKey has been an invaluable tool used within our ICAC Task Force to combat child exploitation.

GrayKey Customer Satisfaction Rating

Cheaper Than Most Options

A Lieutenant at a state & local government would be very likely to recommend GrayKey for this reason:

It is the only product that can do what it does and it is cheaper than most options from Cellebrite.

GrayKey Customer Satisfaction Rating

Easy to Use

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

Tool is easy to use, has a very high success rate, and is supported by a team striving to make advances every day.

GrayKey Customer Satisfaction Rating

Good Technical Support

A Digital Forensics Investigator at a federal government would be very likely to recommend GrayKey for this reason:

Very good technical support, frequent updates, wide range of supported devices.

GrayKey Customer Satisfaction Rating

GrayKey Creates Evidential Opportunities

A Lieutenant at a state & local government would be very likely to recommend GrayKey for this reason:

GrayKey has been an extremely valuable addition to our forensic repertoire and has created many evidential opportunities where previously there were very few.

GrayKey Customer Satisfaction Rating

GrayKey Collects the Best Dataset

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

The product has more support and collects the best dataset with minimal user interaction. This is a plus as with other tools they may require constant monitoring to keep the progress moving.

GrayKey Customer Satisfaction Rating

Amount of Data is Wonderful and Helpful

Adam Granit, a Detective, would be very likely to recommend GrayKey for this reason:

The amount of data the GrayKey can provide the investigator is wonderful and extremely helpful in cases. Accessing devices that we normally wouldn’t be able to access is also extremely helpful.

GrayKey Customer Satisfaction Rating

GrayKey Successfully Assists in Narcotic Cases

A Detective at a state & local government would be very likely to recommend GrayKey for this reason:

I work in narcotics and many of our suspects utilize their phone as part of their illegal business. Their phone is an important piece of evidence as it contains the inner working of their illegal business. Your product has successfully assisted me in acquiring said evidence from the cellular phone to get a good prosecution of said subject.

GrayKey Customer Satisfaction Rating

GrayKey Does What No Other Product Can Do

Peter Foley, a Digital Forensics Investigator at Canada Border Services Agency, would be very likely to recommend GrayKey for this reason:

GrayKey does what is advertised and provides great customer support. The product does what no other product can do and is instrumental in retrieving evidence that is typically not recoverable with other tools.

GrayKey Customer Satisfaction Rating

It’s the Full Package

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

It’s the full package, it’s plug and play, customer service is superb, and the range of features compared to other forensic tools are much greater.

GrayKey Customer Satisfaction Rating

GrayKey Successfully Recovers Data

Carey Etheredge, a Lieutenant at Natchitoches Parish Sheriff’s Office, would be very likely to recommend GrayKey for this reason:

GrayKey has been successful in recovering data that no other device has been able to get for us.

GrayKey Customer Satisfaction Rating

GrayKey Helps With a Wide Variety of Cases

A Detective at a state & local government would be very likely to recommend GrayKey for this reason:

As a department we have had great success with GrayKey. We have been able to recover a great deal of evidence in a wide variety of cases.

GrayKey Customer Satisfaction Rating

So Much Better than Cellebrite Premium

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

Being straight up with expectations, customer service, and little personal interactions that make it so much better than Cellebrite Premium.

GrayKey Customer Satisfaction Rating

More Than Worth the Money

Jason Dionne, a Digital Forensics Investigator at County of Highlands Fl. Sheriff’s Office, would be very likely to recommend GrayKey for this reason:

We have had success with GrayKey on hundreds of devices and it has been more than worth the money we have spent over the years.

GrayKey Customer Satisfaction Rating

Great Bang for the Buck

A Detective at a state & local government would be very likely to recommend GrayKey for this reason:

It is a great tool for phone extractions. Obviously not every agency can afford to spend the money, but it does pack a great bang for the buck.

GrayKey Customer Satisfaction Rating

GrayKey is Beneficial to Investigations

Jonathan Davis, a Detective Sergeant at Summerville Police Department, would be very likely to recommend GrayKey for this reason:

The capabilities of GrayKey are very beneficial to investigations. I can’t imagine working without it.

GrayKey Customer Satisfaction Rating

GrayKey is Seldom Matched by Competitors

Leslie Charlton, a Detective Inspector at Nottinghamshire Police, would be very likely to recommend GrayKey for this reason:

It is seldom matched by competitors in the field of data extraction and parsing. Even where it is, it forms a complimentary part of the toolset for forensic work.

GrayKey Customer Satisfaction Rating

Easy to Use Tool

A Digital Forensics Investigator at a federal government would be very likely to recommend GrayKey for this reason:

It is an easy to use tool that gets the most value from seized phones. Without it we would not be able get as much digital evidence as we do.

GrayKey Customer Satisfaction Rating

GrayKey Successfully Gains Access

A Detective at a state & local government would be very likely to recommend GrayKey for this reason:

The GrayKey unit has worked successfully on almost all occasions in which it has been used. It has successfully gained access to devices that would have otherwise never been able to be accessed. It also works well with devices that the screens are completely smashed.

GrayKey Customer Satisfaction Rating

Simple and User Friendly Design

A Digital Forensics Investigator at a state & local government would be likely to recommend GrayKey for this reason:

GrayKey has a simple and user friendly design with its almost “plug and play” style of use. The support we receive from Grayshift is much better than that of some of their competitors.




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