TechValidate Research on GrayKey

143 TechFacts – Page 1 of 5


GrayKey Customer Satisfaction Rating

A Lieutenant at a state & local agency would be very likely to recommend GrayKey for this reason:

The tool is a game changer in criminal matters where evidence can be found to corroborate a victim’s story. In today’s world, courts and jurors want tangible and visual evidence. GrayKey helps to identify this evidence which may result defendants feeling the need to enter into reasonable dispositions without testimony that otherwise may revictimize those that have been offended against.

GrayKey Customer Satisfaction Rating

A Deputy Chief/Deputy Sheriff/Executive Officer at a state & local agency would be very likely to recommend GrayKey for this reason:

GrayKey has been critical in accessing devices in a cost-effective and transparent way, all the while still maintaining full custody of the exhibit.

GrayKey Customer Satisfaction Rating

A Detective at a federal agency would be very likely to recommend GrayKey for this reason:

GrayKey is easy to use, provides consistent results, requires minimal troubleshooting compared to competitor products, and is a proven solution.

GrayKey Customer Satisfaction Rating

Matthew Gray, a Digital Forensics Investigator at Harris County District Attorney’s Office, would be very likely to recommend GrayKey for this reason:

The only two tools we have to do a lock bypass – GrayKey and Cellebrite Premium. I much prefer the use of GrayKey. I am so much more successful with extractions and it seems more phones are supported with GrayKey.

GrayKey Customer Satisfaction Rating

A Digital Forensics Investigator at a state & local agency would be very likely to recommend GrayKey for this reason:

GrayKey has been a huge help since it’s release, and although at times we have to wait for an update to get data from a phone, I at least know they are working hard to keep up with the updates and new iOS releases (and now other vendors).

GrayKey Customer Satisfaction Rating

Brian David, a Digital Forensics Investigator at Elkton Police Department, would be very likely to recommend GrayKey for this reason:

Since I started using GrayKey, I feel that I am gaining more information from each extraction.

GrayKey Customer Satisfaction Rating

A Digital Forensics Investigator at a state & local agency would be very likely to recommend GrayKey for this reason:

The product is great and easy to use. Customer support is even better. They are always available and quickly respond to the chats and the phone calls.

GrayKey Customer Satisfaction Rating

A Digital Forensics Investigator at a state & local agency would be very likely to recommend GrayKey for this reason:

I have been able to complete more forensic extractions with GrayKey than before. Also, GrayKey seems to get more information from extractions than other software/hardware used.

GrayKey Customer Satisfaction Rating

Chad Craig, a Digital Forensics Investigator at Columbia Police Department, would be very likely to recommend GrayKey for this reason:

Compared to other tools GrayKey is easy to use and maintain, does the best job at extraction (short of physical) and is compatible with all the major analysis tools.

GrayKey Customer Satisfaction Rating

Christopher Collins, a Digital Forensics Investigator at Lake Jackson Police Department, would be very likely to recommend GrayKey for this reason:

GrayKey has, bar none, been the best at capturing extraction images from mobile devices.

GrayKey Customer Satisfaction Rating

A Digital Forensics Investigator at a large government agency would be very likely to recommend GrayKey for this reason:

GrayKey is a market leading tool that manages to conquer both iOS and Android devices… it’s completely changed the game.

GrayKey Customer Satisfaction Rating

A Digital Forensics Investigator at a large government agency would be very likely to recommend GrayKey for this reason:

GrayKey is very easy to use, reliable, and provides a great return on investment. The extractions obtained can easily be decoded using multiple forensic tools making verification of data easy to achieve.

GrayKey Customer Satisfaction Rating

A Digital Forensics Investigator at a state & local agency would be very likely to recommend GrayKey for this reason:

GrayKey has allowed me to access devices and data that help secure convictions in cases that otherwise would not have been prosecuted.

GrayKey Customer Satisfaction Rating

Brendan Clancey, a Digital Forensics Investigator at Norfolk District Attorney’s Office, would be very likely to recommend GrayKey for this reason:

GrayKey has always worked great for me and my team. I wouldn’t recommend anything else.

GrayKey Customer Satisfaction Rating

Gregory Chong, a Detective at San Mateo County District Attorney Office, would be very likely to recommend GrayKey for this reason:

GrayKey has provided access to locked iOS devices, which contained valuable evidence in high-profile cases.

GrayKey Customer Satisfaction Rating

A Digital Forensics Investigator at a federal agency would be very likely to recommend GrayKey for this reason:

GrayKey has been the most reliable tool at getting a forensic acquisition from an iOS devices.

GrayKey Customer Satisfaction Rating

David Brown, a Digital Forensics Investigator at City of Jacksonville, would be very likely to recommend GrayKey for this reason:

GrayKey does a better job with iOS devices than Cellebrite Premium.

GrayKey Customer Satisfaction Rating

An Analyst at a state & local agency would be very likely to recommend GrayKey for this reason:

GrayKey is dependable for iOS extractions and keeps up with iOS updates and new features. The GrayKey Progress Report provides the source device and extraction hash information which helps build respect for forensic processing and practices.

GrayKey Customer Satisfaction Rating

A Digital Forensics Investigator at a federal agency would be very likely to recommend GrayKey for this reason:

It is very difficult to conduct criminal digital forensic examinations without access to advanced unlocking services and GrayKey is one of two industry standard technologies that provide this capability.

GrayKey Customer Satisfaction Rating

Billy Ballard, a Digital Forensics Investigator at Montgomery County, would be very likely to recommend GrayKey for this reason:

It gets into phones that we currently have no other avenues to access.

GrayKey Customer Satisfaction Rating

Antonio Alvarez, a Detective at City of Cedar Park, would be very likely to recommend GrayKey for this reason:

I love GrayKey and its ever-growing capabilities in digital forensics.

GrayKey Customer Satisfaction Rating

Antonio Alvarez, a Detective at City of Cedar Park, would be very likely to recommend GrayKey for this reason:

I love using GrayKey. It’s helped us on numerous cases in which we didn’t have a suspect’s passcode and pulled more data than most other software.

GrayKey Customer Statistic

96% of GrayKey users agreed with the following statement:

GrayKey has had a positive impact on the majority of cases I’ve been involved with.

96%

GrayKey Customer Statistic

GrayKey Provides More Data

87% of surveyed GrayKey users said GrayKey extractions provided them with more data when compared to other mobile extraction tools.

87%

GrayKey Customer Statistic

GrayKey for Fraud

77% of surveyed GrayKey users said they are using GrayKey to assist in fraud cases.

77%

GrayKey Customer Statistic

GrayKey for Homicide

80% of surveyed GrayKey users said they are using GrayKey to assist in homicide cases.

80%

GrayKey Customer Statistic

GrayKey for Narcotics

86% of surveyed GrayKey users said they are using GrayKey to assist in narcotics cases.

86%

GrayKey Customer Statistic

GrayKey for Trafficking

68% of surveyed GrayKey users said they are using GrayKey to assist in human trafficking cases.

68%

GrayKey Customer Satisfaction Rating

Ease of Use and Regular Product Updates

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

Ease of use, consistently obtains extractions and update regularly to cover new products

GrayKey Customer Satisfaction Rating

Customer Oriented Support

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

Besides the great capability (especially for iOS devices), there is no other support in the industry, which is SO customer oriented. Every problem I had in the last 2 years was solved as quickly as possible. Every time they were super friendly and even the bigger problems were solved in no time.




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