TechValidate Customer Research Library / Grayshift

TechValidate Research on GrayKey

143 TechFacts – Page 1 of 5


GrayKey Customer Satisfaction Rating

A Lieutenant at a state & local agency would be very likely to recommend GrayKey for this reason:

The tool is a game changer in criminal matters where evidence can be found to corroborate a victim’s story. In today’s world, courts and jurors want tangible and visual evidence. GrayKey helps to identify this evidence which may result defendants feeling the need to enter into reasonable dispositions without testimony that otherwise may revictimize those that have been offended against.

Source: Lieutenant, State & Local Government
Validated
  Published: Jul. 25, 2022   TVID: 44B-3D0-493

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

A Deputy Chief/Deputy Sheriff/Executive Officer at a state & local agency would be very likely to recommend GrayKey for this reason:

GrayKey has been critical in accessing devices in a cost-effective and transparent way, all the while still maintaining full custody of the exhibit.

Source: Deputy Chief/Deputy Sheriff/Executive Officer, State & Local Government
Validated
  Published: Jul. 25, 2022   TVID: 982-466-9B6

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

A Detective at a federal agency would be very likely to recommend GrayKey for this reason:

GrayKey is easy to use, provides consistent results, requires minimal troubleshooting compared to competitor products, and is a proven solution.

Source: Detective, Federal Government
Validated
  Published: Jul. 25, 2022   TVID: 27E-485-EAC

Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

Matthew Gray, a Digital Forensics Investigator at Harris County District Attorney’s Office, would be very likely to recommend GrayKey for this reason:

The only two tools we have to do a lock bypass – GrayKey and Cellebrite Premium. I much prefer the use of GrayKey. I am so much more successful with extractions and it seems more phones are supported with GrayKey.

Source: Matthew Gray, Digital Forensics Investigator, Harris County District Attorney's Office
Validated
  Published: Aug. 5, 2022   TVID: 767-F05-1E9

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

A Digital Forensics Investigator at a state & local agency would be very likely to recommend GrayKey for this reason:

GrayKey has been a huge help since it’s release, and although at times we have to wait for an update to get data from a phone, I at least know they are working hard to keep up with the updates and new iOS releases (and now other vendors).

Source: Digital Forensics Investigator, State & Local Government
Validated
  Published: Jul. 25, 2022   TVID: 0B6-1F4-C8D

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

Brian David, a Digital Forensics Investigator at Elkton Police Department, would be very likely to recommend GrayKey for this reason:

Since I started using GrayKey, I feel that I am gaining more information from each extraction.

Source: Brian David, Digital Forensics Investigator, Elkton Police Department
Validated
  Published: Aug. 5, 2022   TVID: B69-5DB-41B

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

A Digital Forensics Investigator at a state & local agency would be very likely to recommend GrayKey for this reason:

The product is great and easy to use. Customer support is even better. They are always available and quickly respond to the chats and the phone calls.

Source: Digital Forensics Investigator, State & Local Government
Validated
  Published: Jul. 25, 2022   TVID: BD7-A7A-884

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

A Digital Forensics Investigator at a state & local agency would be very likely to recommend GrayKey for this reason:

I have been able to complete more forensic extractions with GrayKey than before. Also, GrayKey seems to get more information from extractions than other software/hardware used.

Source: Digital Forensics Investigator, State & Local Government
Validated
  Published: Jul. 25, 2022   TVID: 1B2-04E-1DD

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

Chad Craig, a Digital Forensics Investigator at Columbia Police Department, would be very likely to recommend GrayKey for this reason:

Compared to other tools GrayKey is easy to use and maintain, does the best job at extraction (short of physical) and is compatible with all the major analysis tools.

Source: Chad Craig, Digital Forensics Investigator, Columbia Police Department
Validated
  Published: Aug. 5, 2022   TVID: FB6-8B6-8EA

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

Christopher Collins, a Digital Forensics Investigator at Lake Jackson Police Department, would be very likely to recommend GrayKey for this reason:

GrayKey has, bar none, been the best at capturing extraction images from mobile devices.

Source: Christopher Collins, Digital Forensics Investigator, Lake Jackson Police Department
Validated
  Published: Aug. 5, 2022   TVID: C7E-68C-FB5

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

A Digital Forensics Investigator at a large government agency would be very likely to recommend GrayKey for this reason:

GrayKey is a market leading tool that manages to conquer both iOS and Android devices… it’s completely changed the game.

Source: Digital Forensics Investigator, Large Enterprise Government Company
Validated
  Published: Jul. 25, 2022   TVID: 312-FFA-3DB

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

A Digital Forensics Investigator at a large government agency would be very likely to recommend GrayKey for this reason:

GrayKey is very easy to use, reliable, and provides a great return on investment. The extractions obtained can easily be decoded using multiple forensic tools making verification of data easy to achieve.

Source: Digital Forensics Investigator, Large Enterprise Government Company
Validated
  Published: Jul. 25, 2022   TVID: DF5-987-043

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

A Digital Forensics Investigator at a state & local agency would be very likely to recommend GrayKey for this reason:

GrayKey has allowed me to access devices and data that help secure convictions in cases that otherwise would not have been prosecuted.

Source: Digital Forensics Investigator, State & Local Government
Validated
  Published: Jul. 25, 2022   TVID: 2EC-5E5-74A

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

Brendan Clancey, a Digital Forensics Investigator at Norfolk District Attorney’s Office, would be very likely to recommend GrayKey for this reason:

GrayKey has always worked great for me and my team. I wouldn’t recommend anything else.

Source: Brendan Clancey, Digital Forensics Investigator, Norfolk District Attorney's Office
Validated
  Published: Aug. 5, 2022   TVID: CEE-175-C43

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

Gregory Chong, a Detective at San Mateo County District Attorney Office, would be very likely to recommend GrayKey for this reason:

GrayKey has provided access to locked iOS devices, which contained valuable evidence in high-profile cases.

Source: Gregory Chong, Detective, San Mateo County, District Attorney Office
Validated
  Published: Aug. 5, 2022   TVID: 1FD-0EB-381

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

A Digital Forensics Investigator at a federal agency would be very likely to recommend GrayKey for this reason:

GrayKey has been the most reliable tool at getting a forensic acquisition from an iOS devices.

Source: Digital Forensics Investigator, Federal Government
Validated
  Published: Jul. 25, 2022   TVID: C06-824-639

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

David Brown, a Digital Forensics Investigator at City of Jacksonville, would be very likely to recommend GrayKey for this reason:

GrayKey does a better job with iOS devices than Cellebrite Premium.

Source: David Brown, Digital Forensics Investigator, City of Jacksonville
Validated
  Published: Aug. 5, 2022   TVID: 57A-3CD-C73

Based on a response of 9 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

An Analyst at a state & local agency would be very likely to recommend GrayKey for this reason:

GrayKey is dependable for iOS extractions and keeps up with iOS updates and new features. The GrayKey Progress Report provides the source device and extraction hash information which helps build respect for forensic processing and practices.

Source: Analyst, State & Local Government
Validated
  Published: Jul. 25, 2022   TVID: D14-CE2-19B

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

A Digital Forensics Investigator at a federal agency would be very likely to recommend GrayKey for this reason:

It is very difficult to conduct criminal digital forensic examinations without access to advanced unlocking services and GrayKey is one of two industry standard technologies that provide this capability.

Source: Digital Forensics Investigator, Federal Government
Validated
  Published: Jul. 25, 2022   TVID: 74E-F0B-3D2

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

Billy Ballard, a Digital Forensics Investigator at Montgomery County, would be very likely to recommend GrayKey for this reason:

It gets into phones that we currently have no other avenues to access.

Source: Billy Ballard, Digital Forensics Investigator, Montgomery County
Validated
  Published: Aug. 5, 2022   TVID: 4C8-4B7-CB1

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

Antonio Alvarez, a Detective at City of Cedar Park, would be very likely to recommend GrayKey for this reason:

I love GrayKey and its ever-growing capabilities in digital forensics.

Source: Antonio Alvarez, Detective, City of Cedar Park
Validated
  Published: Aug. 5, 2022   TVID: BC5-3E8-30B

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

Antonio Alvarez, a Detective at City of Cedar Park, would be very likely to recommend GrayKey for this reason:

I love using GrayKey. It’s helped us on numerous cases in which we didn’t have a suspect’s passcode and pulled more data than most other software.

Source: Antonio Alvarez, Detective, City of Cedar Park
Validated
  Published: Aug. 5, 2022   TVID: AAF-23A-B77

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Statistic

96% of GrayKey users agreed with the following statement:

GrayKey has had a positive impact on the majority of cases I’ve been involved with.

96%
Source: TechValidate survey of 750 users of GrayKey
Validated
  Published: Jul. 25, 2022   TVID: ECF-C4A-717

GrayKey Customer Statistic

GrayKey Provides More Data

87% of surveyed GrayKey users said GrayKey extractions provided them with more data when compared to other mobile extraction tools.

87%
Source: TechValidate survey of 753 users of GrayKey
Validated
  Published: Jul. 25, 2022   TVID: FA8-BBE-9E6

GrayKey Customer Statistic

GrayKey for Fraud

77% of surveyed GrayKey users said they are using GrayKey to assist in fraud cases.

77%
Source: TechValidate survey of 333 users of GrayKey
Validated
  Published: Dec. 16, 2021   TVID: 7FF-70B-695

GrayKey Customer Statistic

GrayKey for Homicide

80% of surveyed GrayKey users said they are using GrayKey to assist in homicide cases.

80%
Source: TechValidate survey of 333 users of GrayKey
Validated
  Published: Dec. 16, 2021   TVID: 4F7-EFD-4F0

GrayKey Customer Statistic

GrayKey for Narcotics

86% of surveyed GrayKey users said they are using GrayKey to assist in narcotics cases.

86%
Source: TechValidate survey of 333 users of GrayKey
Validated
  Published: Dec. 16, 2021   TVID: DCF-EA6-CEC

GrayKey Customer Statistic

GrayKey for Trafficking

68% of surveyed GrayKey users said they are using GrayKey to assist in human trafficking cases.

68%
Source: TechValidate survey of 333 users of GrayKey
Validated
  Published: Dec. 16, 2021   TVID: 027-CF3-F25

GrayKey Customer Satisfaction Rating

Ease of Use and Regular Product Updates

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

Ease of use, consistently obtains extractions and update regularly to cover new products

Source: Digital Forensics Investigator, State & Local Government
Validated
  Published: Dec. 15, 2021   TVID: CFE-F55-0F5

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”

GrayKey Customer Satisfaction Rating

Customer Oriented Support

A Digital Forensics Investigator at a state & local government would be very likely to recommend GrayKey for this reason:

Besides the great capability (especially for iOS devices), there is no other support in the industry, which is SO customer oriented. Every problem I had in the last 2 years was solved as quickly as possible. Every time they were super friendly and even the bigger problems were solved in no time.

Source: Digital Forensics Investigator, State & Local Government
Validated
  Published: Dec. 15, 2021   TVID: 2A6-855-D7B

Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend GrayKey?”




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