GrayKey Customer Research
How quickly are you able to extract critical evidence or data using GrayKey for Android specifically?
GrayKey Customer Research
What aspect of Grayshift’s customer support do you value most when compared to support received from other mobile forensic technology companies?
Timely and purposeful responses to support questions |
|
|
Direct interaction with GrayKey knowledge experts through customer forums/chat |
|
|
Customized interactions, based off individual situations, with support team |
|
|
Access to training |
|
|
Dedicated Customer Success Management team |
|
|
Other |
|
GrayKey Customer Research
What data types do you most frequently review in a typical investigation?
Always | Very Frequently | Sometimes | Infrequently | Never | |
---|---|---|---|---|---|
Text messages |
78% |
19% |
2% |
1% |
0% |
Images |
72% |
25% |
3% |
0% |
0% |
Videos |
63% |
28% |
8% |
1% |
0% |
Contacts |
51% |
31% |
17% |
1% |
0% |
Location History |
43% |
36% |
19% |
2% |
0% |
31% |
24% |
33% |
12% |
0% |
|
Call logs |
54% |
31% |
13% |
2% |
0% |
Encrypted applications |
30% |
33% |
29% |
7% |
1% |
3rd party applications |
43% |
38% |
16% |
3% |
0% |