TechValidate Research on GrayKey


GrayKey Case Study

Kansas City, Kansas Police Department

Introduction

This case study of Kansas City Kansas PD is based on a November 2020 survey of GrayKey customers by TechValidate, a 3rd-party research service.

“It’s a game changer for us. I used to hate seeing iPhones come into the lab.”

“GrayKey has reduced our backlog of iOS devices by 100%.”

Challenges

The business challenges that led Kansas City PD to evaluate and ultimately select GrayKey:

  • Ability to access and extract iOS devices WITHIN HOURS
  • Ease of Use
  • Customer Support

Use Case

Kansas City PD uses GrayKey to access and extract data from 6-10 iOS devices each week. On average it takes GrayKey only 1-2 hours to gain initial access and begin extraction data per iOS device.

Kansas City PD uses GrayKey to assists

  • Narcotics
  • Sexual assualt
  • Homicide
  • Fraud
  • All violent crimes

Results

Kansas City PD achieved a 99% success rate for extracting meaningful evidence from an iOS device using GrayKey.

Compared to other vendors in digital forensics, Kansas City PD rated Grayshift on the following:

  • Performance: Best in Class
  • Reliability: Best in Class
  • Ease of Use: Best in Class
  • On-boarding: Best in Class
  • Customer Support: Best in Class




About This Data

This data was sourced directly from verified users of GrayKey by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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