TechValidate Research on GrayKey

1 Case Study

GrayKey Case Study

Kansas City, Kansas Police Department


This case study of Kansas City Kansas PD is based on a November 2020 survey of GrayKey customers by TechValidate, a 3rd-party research service.

“It’s a game changer for us. I used to hate seeing iPhones come into the lab.”

“GrayKey has reduced our backlog of iOS devices by 100%.”


The business challenges that led Kansas City PD to evaluate and ultimately select GrayKey:

  • Ability to access and extract iOS devices WITHIN HOURS
  • Ease of Use
  • Customer Support

Use Case

Kansas City PD uses GrayKey to access and extract data from 6-10 iOS devices each week. On average it takes GrayKey only 1-2 hours to gain initial access and begin extraction data per iOS device.

Kansas City PD uses GrayKey to assists

  • Narcotics
  • Sexual assualt
  • Homicide
  • Fraud
  • All violent crimes


Kansas City PD achieved a 99% success rate for extracting meaningful evidence from an iOS device using GrayKey.

Compared to other vendors in digital forensics, Kansas City PD rated Grayshift on the following:

  • Performance: Best in Class
  • Reliability: Best in Class
  • Ease of Use: Best in Class
  • On-boarding: Best in Class
  • Customer Support: Best in Class

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