TechValidate Research on GrayKey

These pages present data that TechValidate has sourced via direct research with verified customers and users of GrayKey. TechValidate stands behind the authenticity of all published data. Learn more »



365 Customers Surveyed

4,461 Data Points Collected

10 Published TechFacts

1 Published Case Study



Selected Research Highlights


GrayKey Case Study

Kansas City,
Kansas Police Department

Introduction

This case study of Kansas City Kansas PD is based on a November 2020 survey of GrayKey customers by TechValidate, a 3rd-party research service.

“It’s a game changer for us. I used to hate seeing iPhones come into the lab.”

“GrayKy has reduced our backlog of iOS devices by 100%”

Challenges

The business challenges that led Kansas City PD to evaluate and ultimately select GrayKey:

  • Ability to access and extract iOS devices WITHIN HOURS
  • Ease of Use
  • Customer Support

Use Case

Kansas City PD uses GrayKey to access and extract data from 6-10 iOS devices each week. On average it take GrayKey only 1-2 hours to gain initial access and begin extraction data per iOS device.

Kansas City PD uses GrayKey to assists

  • Narcotics
  • Sexual assualt
  • Homicide
  • Fraud
  • All violent crimes

Results

Kansas City PD achieved a 99% success rate for extracting meaningful evidence from an iOS device using GrayKey.

Compared other other vendors in digital forensics, Kansas City PD rated Grayshift on the following:
*Performance: Best in Class
*Reliability: Best in Class
*Ease of Use: Best in Class
*On-boarding: Best in Class
*Customer Support: Best in Class

GrayKey Customer Testimonial

GrayKey is the single-most transformative tool we’ve implemented in 10 years.

Danny Mouttet, Digital Investigator, Oklahoma State Bureau of Investi

GrayKey Customer Testimonial

GrayKey has become our “go-to” for iOS devices, regardless if they are locked or unlocked. The volume of data extracted via GrayKey is better than other tools used.

Supervisor, Federal Government



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