TechValidate Research on Gong

447 TechFacts – Page 7 of 15


Gong Customer Testimonial

We have been in experimentation mode for the last few months. Gong has made it much easier to get feedback on experiments and make decisions much, much faster.

Sales Manager, Medium Enterprise Food Company

Gong Customer Testimonial

Trackers have allowed our leadership team, and broader organization, to search for key areas of discussion and assess where reps are struggling, customers need more information, or product feedback. It’s been a huge value-add for our product managers and marketing teams.

Sales Enablement / Learning and Development, Medium Enterprise Computer Software Company

Gong Customer Testimonial

Love the access to direct feedback to our marketing initiatives.

Chief Product Officer, Medium Enterprise Retail Company

Gong Customer Testimonial

We can see both how reps are communicating new features, as well as tag product contacts so that they can see how customers and prospects are reacting.

Sales Enablement / Learning and Development, Small Business Computer Services Company

Gong Customer Testimonial

Like other businesses, we target certain personas and we then use different tactics to help get these deals to close. Gong shows our sales manager and new reps what to say and how to close more.

Account Executive, Large Enterprise Marketing & Advertising Company

Gong Customer Testimonial

Utilizing the tracking feature is key for creating adoption across the sales team and creating a better pitch.

Wyatt Hill, Sales Manager, Network for Good

Gong Customer Testimonial

We rolled out a new pitch deck along with a new script. Gong not only helped us listen to the markets reactions but also helped us all practice and listen to how we were doing along the way.

Account Executive, Small Business Media & Entertainment Company

Gong Customer Testimonial

We rolled out new products to help enhance revenue simply by listening to our customers and prospects. Having a data library full of insightful use cases of how clients use our data/want to use our data helps us build out our product road map.

Sales Manager, Medium Enterprise Computer Services Company

Gong Customer Testimonial

We love dialing in our messaging as we roll out new product and listen to how prospects react to the messaging.

Brad Jensen, VP of Sales, Motivosity

Gong Customer Testimonial

Gong has allowed us to get great data about customers’ feedback about our product that we can share directly with the product team.

Customer Success Leader, Medium Enterprise Service Provider Company

Gong Customer Testimonial

We use Gong to track competition and be more assertive by focusing on taking market share back from them.

Sales Director, Medium Enterprise Computer Software Company

Gong Customer Testimonial

When we change our messaging, or want to learn how our competitors are trying new messaging against us, we set up trackers so marketing and sales can both have visibility.

Nick LeBlanc, Sales Manager, Alyce

Gong Customer Testimonial

When we roll out new scripting, we use the Gong tracker to analyze how the team has implanted the new phrasing.

Patricia Araiza, SDR Manager , GoSite

Gong Customer Testimonial

Sharing Gong calls with customers for technical changes has been impactful when we are all working on the fly for changed messaging.

Greta Forchelli, Sales Manager, Twilio

Gong Customer Testimonial

We tag key partnerships to give extended teams visibility into front line conversations and tag deals with strategic importance.

Ray Clark III, Head of Sales - Founding Team, Schedule Engine

Gong Customer Testimonial

We’ve been able to enhance our talk tracks on new strategic initiatives by hearing how other AEs are talking through the scenarios on Gong, and then talking through what’s working/not working during our team calls. It’s super helpful to learn and share with each other to perfect our craft.

Brittany Nicholas, Velocity Sales Manager, Genesys

Gong Customer Testimonial

Gong is our transparency and accountability tool for any new behaviors & messaging we are driving. I’m constantly using trackers & scorecards!

Tricia Henry, Manager - Customer Success Enablement, Sprout Social

Gong Customer Fact

Genesys improved win rates by 75%+ since using Gong.

Gong Customer Testimonial

We had a brand new AE on the team hit his annual goal in just eight months from his start date. When I asked him what were the best onboarding/training resources he used to ramp, he replied with one word – “Gong!”

Brittany Nicholas, Velocity Sales Manager, Genesys

Gong Customer Testimonial

There have been several deals where additional expertise or product specialists have been needed on calls mid-sales cycle. Many times those experts haven’t been involved with the prospect or previous conversations. Gong allows the specialist to quickly get up to speed on the deal conversations thus far, and jump right in to help with a great understanding of the prospect and their desired business outcomes.

Brittany Nicholas, Velocity Sales Manager, Genesys

Gong Customer Testimonial

The deals page gives me a ‘real’ look at what my team is working on, how they’re managing their sales cycles, who are involved in the deal, and where we have the most momentum.

Brittany Nicholas, Velocity Sales Manager, Genesys

Gong Customer Testimonial

Gong has helped new AEs listen in on calls throughout the entire sales cycle and pick up product knowledge by watching demos. Because of Gong, one of our newest AEs was able to close a deal within her first 30 days in the role – incredible! From a coaching perspective, the deal warnings have been super helpful in catching areas for improvement for my AEs as well – from a single screen I have a full picture of each deal my team is working, which deals have momentum to close, and which deals need more TLC to get them back on track.

Brittany Nicholas, Velocity Sales Manager, Genesys

Gong Customer Testimonial

I’ve leveraged Gong heavily most recently in keeping reps accountable to our value-based messaging. It’s been easy to understand whether reps are using dated messaging in their intro calls versus the new messaging we’ve developed with Product Marketing and coaching towards having better discussions.

Harrison Chase, Senior Sales Manager of Mid-Market Sales, SurveyMonkey

Gong Customer Testimonial

We use Gong for measuring and iterating in a big way. Analyzing how messaging is working is very helpful.

Greg Wright, Chief Sales Officer/Executive VP of Sales, eFileCabinet

Gong Customer Testimonial

We use Gong in our 1:1’s and our quarterly pipeline reviews. This has helped bring more fo a 360 degree view of deals which is helpful.

Greg Wright, Chief Sales Officer/Executive VP of Sales, eFileCabinet

Gong Customer Testimonial

Gong has helped us create personal development plans for our reps! We love it!

Raz Nimrodi, Global Head of Business Development and Operations, Hibob

Gong Customer Fact

Hibob improved win rates by 75%+ since using Gong.

Gong Customer Testimonial

Gong has been an incredible tool so far. We use it for coaching but also like to use the snippets feature to relay product insight/needs from our prospects and customers to our engineering and product teams which is super powerful.

Amanda Parks, Director of Enterprise Sales - East, Snyk

Gong Customer Testimonial

All new reps have access to all recordings which is incredibly helpful when listening to examples/styles on how to position yourself and the product on calls.

Amanda Parks, Director of Enterprise Sales - East, Snyk

Gong Customer Testimonial

Gong allows me to train my teams without actively being on every call. It’s helped us narrow our focus on the most important training areas through call reviews.

Mikolka Morrill, Solutions Engineering Manager, SurveyMonkey




More Research on Gong