TechValidate Research on Gong

276 TechFacts – Page 3 of 10


Gong Customer Testimonial

Gong allows us to work together and multi-thread an account where multiple decision-makers are in on the deal. Also, we can go back and all be on the same page for each upcoming meeting so we are coordinated in our messaging!

Tim Kerr, Mid-Market Account Executive, Contract Wrangler

Gong Customer Testimonial

As someone onboarding right now, Gong has been incredibly helpful to hear what customers and prospects say about our product and what is important to them. It accelerates the learning process exponentially while at the same time makes onboarding fun.

Tim Kerr, Mid-Market Account Executive, Contract Wrangler

Gong Customer Testimonial

Gong is definitely helpful to see where deals are getting lost and going stale. It’s an easy way for managers and reps to work together and stay accountable with each deal in the pipeline.

Tim Kerr, Mid-Market Account Executive, Contract Wrangler

Gong Customer Testimonial

Complex deals within cyber security need many touch points b/c the impact of the solutions are far and wide with exposure up to the C-Suite. Gong helps me quickly see where we are single-threaded and push for executive lean in to get farther out in the org.

Michael McSpedon, Senior VP of Sales, ThirdPartyTrust

Gong Customer Testimonial

Gong’s easy to use UI allows me to dig into one platform for my updates rather than toggling b/w Hubspot and Gong and email and Slack for updated information.

Michael McSpedon, Senior VP of Sales, ThirdPartyTrust

Gong Customer Testimonial

We’ve seen a massive decrease in ramp time! Gong is especially useful when working remotely as sales reps don’t get to overhear other conversations.

Sophie Clarke, Head of Partnerships, Enthuse

Gong Customer Testimonial

We have seen a big improvement in ramp time for our new reps!

Sophie Clarke, Head of Partnerships, Enthuse

Gong Customer Fact

LeagueApps decreased employee ramp time / average onboarding time by 75%+ since using Gong.

Gong Customer Testimonial

Gong helps us loop in management and other stakeholders seamlessly where we can get them caught up to speed without lengthy debrief calls.

Paul Cusick, Director of Enterprise Sales, LeagueApps

Gong Customer Testimonial

Gong has cut out a ton of ‘shadowing’ time and allowed our reps to accelerate their learning by 2x or more. Instead of having to wait for a meeting to happen, they go listen to our best calls in the library and they can even relisten to calls they shadowed live to identify why certain outcomes occurred. I’m way more confident in our reps’ abilities within the first month thanks to Gong.

Rex Biberston, Director - Sales & Marketing, Opensense

Gong Customer Testimonial

I’m in love with the deals feature of Gong. If you sold just this ability to view all comms on a deal, I’d have bought that for every company I’d ever consulted with prior to my current role. It’s helped us improve our forecasting dramatically by ignoring the ‘happy ears’ and really getting down to ‘Do we have what we need to win this deal?’ and ‘Are they really active in the buying process? Are you really following up? Or do you just feel like one or both of those things is true?’

Rex Biberston, Director - Sales & Marketing, Opensense

Gong Customer Testimonial

I’ve included Gong in my weekly rep audits so I’m always listening to calls and picking up on areas for improvement and finding wins. I love calling out the wins & tagging others from the team to get inspired by how someone else handled a situation.

Rex Biberston, Director - Sales & Marketing, Opensense

Gong Customer Testimonial

We acquired a new company and the newer reps had to learn our existing products while our incumbent reps had to learn the new product. We were better able to monitor how those conversations were going with Gong and better able to communicate about new products because of the coaching we received.

Dallin Madsen, SDR/BDR, ObservePoint

Gong Customer Testimonial

We use Gong to determine what conversations and discussions are consistent in our wins. We have developed criteria of questions that must be answered in order to call a deal an opportunity based off what we have seen from Gong and our best AEs.

Dallin Madsen, SDR/BDR, ObservePoint

Gong Customer Testimonial

We have a pretty strict QA and onboarding process, so having all the information available saves us a lot of time. Our sales operation department can easily go in and review client communication, special agreements, discounts, etc. and make sure everything has been done correctly. This makes our process more efficient.

Francisco Lacayo, VP of Partnerships, White Shark Media

Gong Customer Testimonial

For complex deals, details are key. Gong allows us to have quick access to transcripts, call summaries, action items, and next steps which help us make sure we don’t miss anything. For these types of deals, that can be the difference between a close or a rejection.

Francisco Lacayo, VP of Partnerships, White Shark Media

Gong Customer Testimonial

Using Gong has allowed us to save a tremendous amount of time and has also helped us improve our overall preparation. We have all been caught in a last-minute call, where we had no time to prepare. Having all the information available and in a system that is easy to use has saved us many deals.

Fancisco Lacayo, VP of Partnerships, White Shark Media

Gong Customer Testimonial

Our team is fairly new, and most of them come without sales experience. Gong allows them to listen to each other and give feedback in real-time. More importantly, we do group sessions where we all coach one single person, so the team dynamic has significantly improved. They all feel part of the process.

Francisco Lacayo, VP of Partnerships, White Shark Media

Gong Customer Fact

SurveyMonkey decreased employee ramp time / average onboarding time by 50-75% since using Gong.

Gong Customer Testimonial

In CSG, we care about renewals so using the Account overview where managers and leadership can see all the past comms (emails and calls) has been really helpful!

Kim Nguyen, Enablement Manager - Customer Success, SurveyMonkey

Gong Customer Testimonial

The data and insights have helped determine areas of opportunity for further enablement training, as well as gaps in our process that require improving as we grow and scale our organization.

Kirk Thomas, Sales Enablement Manager, Trulioo

Gong Customer Testimonial

Gong has outlined areas of improvement for each specific rep. With this feature, we are able to highlight the reps that are demonstrating great sales practice and foundations, while uncovering how they can keep improving.

Kirk Thomas, Sales Enablement Manager, Trulioo

Gong Customer Testimonial

Multi-threading on key deals is a key area of focus, and the ability to report on when a deal is missing this crucial step has allowed managers or C-suites to offer assistance and expertise.

Kirk Thomas, Sales Enablement Manager, Trulioo

Gong Customer Testimonial

The search functionality in Gong is super cool. Especially the transcript level search which helps us pick calls specifically around how to understand the market better, competitor intel, etc.

Naveen Nishanth, Regional Sales Manager, RFPIO

Gong Customer Testimonial

Complex deals usually have more to review and having access to the video and/or transcript helps make sense of what needs to happen every step of the way.

Chris Ziomek, VP Sales, Passport

Gong Customer Testimonial

Any time obstacles or risks are presented in the sales process we go right to Gong in order to make sense of how we can come out on top. Additionally, the new ‘at risk’ emails have been awesome.

Chris Ziomek, VP Sales, Passport

Gong Customer Testimonial

The Deal Dashboard has been helpful to identify deals with low activity and allows us to hear the voice of the customer directly.

Hannah Ochs, Senior Manager - Commercial Sales, BrightTALK

Gong Customer Testimonial

We’re seeing a decrease in rep ramp-time due to the plethora of call recordings for them to learn from.

Samantha Smith, Director - Revenue & Growth Strategy, Ware2Go

Gong Customer Testimonial

Gong is crucial to onboarding. It allows new joiners to listen to real customer exchanges rather than story time or someone else’s interoperation.

John Hunt, VP - Global Revenue Activation, Zappi

Gong Customer Testimonial

Gong has helped us with improving talk tracks, ramping up new reps, passing out best case scenarios, and improving what questions drive engagement.

Joshua Fallin, Account Executive Team Lead, SafetySkills




More Research on Gong