TechValidate Research on Gong

276 TechFacts – Page 2 of 10


Gong Customer Testimonial

Gong has helped new AEs listen in on calls throughout the entire sales cycle and pick up product knowledge by watching demos. Because of Gong, one of our newest AEs was able to close a deal within her first 30 days in the role – incredible! From a coaching perspective, the deal warnings have been super helpful in catching areas for improvement for my AEs as well – from a single screen I have a full picture of each deal my team is working, which deals have momentum to close, and which deals need more TLC to get them back on track.

Brittany Nicholas, Velocity Sales Manager, Genesys

Gong Customer Testimonial

I’ve leveraged Gong heavily most recently in keeping reps accountable to our value-based messaging. It’s been easy to understand whether reps are using dated messaging in their intro calls versus the new messaging we’ve developed with Product Marketing and coaching towards having better discussions.

Harrison Chase, Senior Sales Manager of Mid-Market Sales, SurveyMonkey

Gong Customer Testimonial

We use Gong for measuring and iterating in a big way. Analyzing how messaging is working is very helpful.

Greg Wright, Chief Sales Officer/Executive VP of Sales, eFileCabinet

Gong Customer Testimonial

We use Gong in our 1:1’s and our quarterly pipeline reviews. This has helped bring more fo a 360 degree view of deals which is helpful.

Greg Wright, Chief Sales Officer/Executive VP of Sales, eFileCabinet

Gong Customer Testimonial

Gong has helped us create personal development plans for our reps! We love it!

Raz Nimrodi, Global Head of Business Development and Operations, Hibob

Gong Customer Fact

Hibob improved win rates by 75%+ since using Gong.

Gong Customer Testimonial

Gong has been an incredible tool so far. We use it for coaching but also like to use the snippets feature to relay product insight/needs from our prospects and customers to our engineering and product teams which is super powerful.

Amanda Parks, Director of Enterprise Sales - East, Snyk

Gong Customer Testimonial

All new reps have access to all recordings which is incredibly helpful when listening to examples/styles on how to position yourself and the product on calls.

Amanda Parks, Director of Enterprise Sales - East, Snyk

Gong Customer Testimonial

Gong allows me to train my teams without actively being on every call. It’s helped us narrow our focus on the most important training areas through call reviews.

Mikolka Morrill, Solutions Engineering Manager, SurveyMonkey

Gong Customer Testimonial

The deal dashboard is critical. Being able to quickly gauge deal health and allocate time accordingly is a regular part of my day.

A.J. Guedouar, Director of Campus Development, Presence

Gong Customer Testimonial

We’ve been able to build a stronger training database for onboarding by using the library folders feature, saving entire calls or snippets. This is a huge time saver for us!

A.J. Guedouar, Director of Campus Development, Presence

Gong Customer Testimonial

Our newly onboarded reps can listen/learn what successful calls sounds like throughout the buying process. The impact for ramping onboarding is unreal.

Courtney Tucci, Sales Enablement Manager, Unqork

Gong Customer Testimonial

I use snippets to share best practices and to give credit to reps who are doing great things. Our sales reps love the recognition and the chance to learn from their peers.

Courtney Tucci, Sales Enablement Manager, Unqork

Gong Customer Testimonial

Gong allows me to listen to and provide coaching on significantly more calls than my schedule allows.

Jonathon Blackburn, Director of Sales, Lattice

Gong Customer Fact

Scope Technologies improved win rates by 50-75% since using Gong.

Gong Customer Testimonial

The biggest benefit for us is listening to AE demos and tagging things they did really well along with opportunities for improvement — the wins are fun and we always get some charismatic ‘snippets’ from some prospects, but tagging opps for improvement for real-time coaching is much more powerful.

Ray Clark III, Head of Sales - Founding Team, Schedule Engine

Gong Customer Testimonial

The visibility really helps our Manager’s understand the overall health of their pipeline in addition to opportunities for coaching.

Alexa Lemmo, Director of Channel Sales, Upwork

Gong Customer Fact

Upwork increased qualified opportunities by 50-75% since using Gong.

Gong Customer Testimonial

Gong’s tagging feature has helped as I launch a new channel internally. It allows me to gauge adoption/usage and pick out best practices and areas of opportunity.

Alexa Lemmo, Director of Channel Sales, Upwork

Gong Customer Testimonial

Leveraging Gong accelerated my onboarding/ramp time tremendously. I don’t know what I would do without it. It’s a game-changer for remote teams!

Alexa Lemmo, Director of Channel Sales, Upwork

Gong Customer Testimonial

We run a business review bootcamp that helps our CSMs execute better business reviews with our existing clients and executives. We are able to measure the impact after the 4-week bootcamp in 90/120-day increments via Gong. An enablement person’s dream ;)

Tricia Henry, Manager - Customer Success Enablement, Sprout Social

Gong Customer Testimonial

With large enterprise deals, Gong has made it simple for our team to quickly collaborate on the main ideas we need to drive home, and ensure that we are all working in the same direction without stepping on toes.

Kyle Akerman, Manager of Sales Enablement, Watermark

Gong Customer Fact

Bringg increased qualified opportunities by 50-75% since using Gong.

Gong Customer Testimonial

With all key deals in our pipeline being reviewed and commented on via Gong by our executive staff, the feedback loop is amazing and the clarity into pipeline and the health of key deals is crystal clear.

J.P. Niemann, Director of PreSales - Americas, Bringg

Gong Customer Testimonial

It is expected now as part of our company culture that a large portion of our calls will be reviewed via Gong within a day or two of the calls happening. The feedback is so important for my team personally but also for the company as a whole. With the expectation that every call will potentially be reviewed, everyone is on their top game almost constantly.

J.P. Niemann, Director of PreSales - Americas, Bringg

Gong Customer Fact

Adverity increased qualified opportunities by 50-75% since using Gong.

Gong Customer Testimonial

I don’t even know how I could onboard new reps without Gong!

Traci Emerson, Sales Director, ZoomInfo

Gong Customer Testimonial

Having a history of all discussions from presales to customer success is a huge advantage and prevents crucial information from getting lost. CSMs can pick up where their colleagues from presales, sales, and onboarding left off without interruption and without the need for extensive notes.

Kai Horstmannshoff, Head of Customer Success, Aircall

Gong Customer Testimonial

Pipeline management has become a big part of our process – we use the Gong dealboard as the basis for 1:1 discussion and since we started to use it our pipeline hygiene has really increased.

Kai Horstmannshoff, Head of Customer Success, Aircall

Gong Customer Testimonial

Since using Gong, we are seeing more engagement from the team in their calls and competition to see how others are handling certain objections/obstacles in their calls.

Chris Henly, Head of Sales, AirDNA




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