TechValidate Research on Gong

597 TechFacts – Page 1 of 20


Gong Customer Testimonial

I was curious but was concerned my management would now be listening in on my calls. Which they do by the way, but I don’t care. The value the calls bring to me outweighs my concern about what management hears.

Christopher Crowley, AE, Twilio

Gong Customer Testimonial

With Gong, the element of big brother is of no concern. The analytics and insights are well worth it, and when positioned properly with customers they enjoy having the recording too.

Kimberly Walsh, Sales Manager / Tech Stack Program Manager , Iron Mountain

Gong Customer Testimonial

I thought Gong was an interesting recording solution but didn’t really understand how it could help me in my day to day until I started using it. I started to realize the value of Gong, and how it could help me in my sales role. Gong went from being an “interesting idea” to a tool I use multiple times per week.

Roberto Rodriguez, AE, Box.com

Gong Customer Satisfaction Rating

Laura McAnena, an AE at SurveyMonkey, would be very likely to recommend Gong for this reason:

Gong is my #1 training tool, my notetaker, and my source of truth. I couldn’t live without it!

Gong Customer Testimonial

Once I gained access to Gong, my first surprise was being notified when I shared recordings with my clients and being able to see when they reviewed it. Then seeing things like the key words, or those filler words. There are so many little things to help us get better.

Tony Purstell, AE, Nintex

Gong Customer Testimonial

I thought Gong was just a recording tool for calls, I didn’t really understand all the features it has and the help it can give to someone.

Tony Purstell, AE, Nintex

Gong Customer Satisfaction Rating

Tony Purstell, an AE at Nintex, would be very likely to recommend Gong for this reason:

It just an overall great tool, just as trainging for my self or new people, you have a recording of all calls. But the analytics make forecasting and predicting so much easier.

Gong Customer Testimonial

After using Gong, I found it a lot more insightful than Chorus and I engaged with it more frequently. Became a big fan from the start.

Bryson Niederhauser, AE, Slack Technologies, Inc.

Gong Customer Testimonial

As I continued looking around Gong’s platform and finding more tools I became more intrigued with what the solution could offer. My colleague in enablement then showed me the opportunity overview feature and I began using that as opposed to Salesforce as well. It’s much more than a sales tool – it’s a weapon for success.

Joseph Scott, AE, Egnyte Inc

Gong Customer Satisfaction Rating

Joseph Scott, an AE at Egnyte Inc, would be very likely to recommend Gong for this reason:

Gong provides a level of call and opportunity analysis that is unmatched in my experience. I use it every day for note taking purposes and will regularly take recordings and share them with colleagues for coaching or feedback.

Gong Customer Testimonial

I thought Gong was just a call recording tool but it is so much more. It helps with forecasting, staying on top of deals, and more.

Brett Gilbert, VP of Sales, Momentive

Gong Customer Satisfaction Rating

Brett Gilbert, a VP of Sales at Momentive, would be very likely to recommend Gong for this reason:

I can’t run a sales org without it.

Gong Customer Testimonial

I was with a 10% trust with Gong and it changed within hours when I saw all of the opportunities to make analysis of clients.

Ezermarys Mart?ez, Sales Manager, Pinterest

Gong Customer Testimonial

My first sales role, years ago, had Chorus. So when I moved to my current company and they utilized Gong, I did not have any reserves. However, after being able to get more familiar with Gong it was clear it was built with so much intentionality for the sales org!

Megan Williamson, AE, Upwork

Gong Customer Satisfaction Rating

Megan Williamson, an AE at Upwork, would be very likely to recommend Gong for this reason:

Gong is the most sales-encompassing tool. Whether you’re a rep, mentor, manager, VP, to CRO/CSO, Gong provides value.

As a rep, I can use it to manage my pipeline, relisten to calls to focus on client specific needs, because it is recording my calls I can focus on what the client is saying versus writing notes. I have the ability to search and get up to speed on account history and listen to others’ calls to get better.

As a mentor, it gives the ability to coach other reps and BDRs to give feedback and also see where they are crushing it without having to lose too much time in my day as I work on a BoB.

Gong Customer Testimonial

Gong is more of a supportive and constructive tool, rather than just a monitoring tool.

Daria Saniewska, AE, Paychex, Inc.

Gong Customer Testimonial

I was an avid supporter once I started using Gong, the value for on-boarding and product knowledge improvement was obvious.

Tony Kauffmann, Inside Account Manager, Infor

Gong Customer Satisfaction Rating

Tony Kauffmann, an Inside Account Manager at Infor, would be very likely to recommend Gong for this reason:

Gong is my favorite sales tool, it helps me grow and improve more than any other tool we have, it’s critical for note-taking and meeting prep and for context sharing, and for personal improvements.

Gong Customer Testimonial

After accessing Gong, I realized it is more of a tool for me as an Account Executive than it is a way to monitor.

Brett Moore, AE, CoreLogic

Gong Customer Satisfaction Rating

Jenna Murphy, an AE at Sprout Social, would be very likely to recommend Gong for this reason:

Gong is easy to use, and has been instrumental in improving my sales process by giving feedback, sharing post-call action items, and offering the chance to listen to other calls in my org.

Gong Customer Satisfaction Rating

Adam Close, an AE at Culture Amp, would be very likely to recommend Gong for this reason:

Incredible analytical capability, love the deals feature with activity, being able to search for keywords in calls, a truly amazing tool!

Gong Customer Satisfaction Rating

Lauren Axworthy, a Sales Manager at Sendoso, would be very likely to recommend Gong for this reason:

Gong makes it easy to identify trends, and deliver tailored coaching to my reps.

Gong Customer Testimonial

If I lost access to Gong, I would quit and find a company that did have Gong.

Benjamin D. Fongers, AE, Handshake

Gong Customer Testimonial

After gaining access to Gong, I imagined I would get more pushback from prospects on being recorded than I actually get. I attribute that to the announcement that plays as they join the call – if there’s an issue, they probably just wouldn’t even join the call in the first place.

Rashad Burroughs, AE, Handshake

Gong Customer Testimonial

When I actively used Gong I realised that Gong is not just a call recording software but more than that. It has a lot of other features which makes it a great tool for sales enablement like keyword tracking, accurate call transcript, call sharing, integration with Salesforce and Google calendar etc.

Kunal Bedi, Sales Director, Urban Airship, Inc

Gong Customer Testimonial

Before Gong, during a call, I had to take notes and due to that sometimes I used to miss some relevant information shared/asked by a customer. This resulted in low productivity and a longer sales cycle. With Gong, I never have to worry about taking notes during a call and I can concentrate more on the important stuff.

Kunal Bedi, Sales Director, Urban Airship, Inc

Gong Customer Satisfaction Rating

Kunal Bedi, a Sales Director at Urban Airship, Inc, would be very likely to recommend Gong for this reason:

Gong is the best tool for tracking your calls with customers with features like call translate, call sharing, tracking keywords etc. and it has integration with CRM like Salesforce which makes it a must for a sales team.

Gong Customer Satisfaction Rating

Kaley Blankenhorn, an AE at G2, would be very likely to recommend Gong for this reason:

I use Gong as much as I use Salesforce, multiple times a day. My job is made easier because of it and I can’t imagine that everyone in sales wouldn’t benefit from it.

Gong Customer Testimonial

Once I began using the platform, I realized Gong was not “the enemy” and that Managers did not use it to micromanage and listen to all calls. I now really love Gong and find the value outstanding for me as a Team Lead in order to better coach and help my team, based on data from Gong and their input.

Per Allin, Team Lead, Falcon.io

Gong Customer Satisfaction Rating

Per Allin, a Team Lead at Falcon.io, would be very likely to recommend Gong for this reason:

Gong provides amazing data, insights, and clarity for any sales professional and sales team, that will increase your leads and sales.




More Research on Gong