TechValidate Research on GoldStar

65 TechFacts – Page 2 of 3


GoldStar Customer Statistic

97% of surveyed owners at dealerships saw reduced vehicle recovery time as a result of using GoldStar.

97%

GoldStar Customer Statistic

70% of surveyed owners at dealerships saw an improvement in vehicle payments as a result of using GoldStar.

70%

GoldStar Customer Statistic

81% of surveyed owners at dealerships saw reduced delinquencies as a result of using GoldStar.

81%

GoldStar Customer Testimonial

GoldStar has allowed us to extend credit to a lot more customers without as much worry.

General Manager, Small Business Automotive & Transport Company

GoldStar Customer Satisfaction Rating

Orville Mcdermott, an Owner at OV’s Auto Sales, would be very likely to recommend GoldStar for this reason:

GoldStar provides peace of mind knowing that someone or something is looking out for you.

GoldStar Customer Satisfaction Rating

Jay Arnold, a General Manager, would be very likely to recommend GoldStar for this reason:

Their customer service is top notch and they’re always helpful if a problem ever does arise.

GoldStar Customer Testimonial

We feel we have more control with our accounts.

General Manager, Medium Enterprise Energy & Utilities Company

GoldStar Customer Testimonial

It has made my business a thousand times better. I can finance more customers without the risk.

Taki Willis, Owner, Queen City motors

GoldStar Customer Testimonial

It has made the vehicle recovery process seamless.

Laura Fellela, General Manager, Richmond Motor Sales and Rental (RI)

GoldStar Customer Testimonial

We feel more secure financing a Buy Here Pay Here customer having the device on.

Karen Bolivar, Finance Manager , Trusted Motors

GoldStar Customer Testimonial

We are happy with the alerts and the ability to make sure our vehicles are always in the area.

Service Manager, Small Business Automotive & Transport Company

GoldStar Customer Statistic

74% of surveyed customers saw an improvement in vehicle payments as a result of using GoldStar.

74%

GoldStar Customer Statistic

70% of surveyed customers were able to extend credit to more buyers as a result of using GoldStar.

70%

GoldStar Customer Statistic

93% of customers agreed with the following statement:

“Great Customer Support is one of the key benefits I get with GoldStar.”

GoldStar Customer Satisfaction

Our Customers Are Our Biggest Advocates

94% of surveyed customers are likely to recommend GoldStar.*

94%

GoldStar Customer Statistic

74% of surveyed customers saw increased vehicle sales as a result of using GoldStar.

74%

GoldStar Customer Statistic

80% of surveyed customers saw reduced delinquencies as a result of using GoldStar.

80%

GoldStar Customer Statistic

97% of surveyed customers saw reduced vehicle recovery time as a result of using GoldStar.

97%

GoldStar Customer Testimonial

GoldStar has greatly lowered our recovery time and cost. We have also set up Geofences that notify us when a customer travels out of state, giving us a better chance to recover the vehicle if needed.

Nikki Boots, General Manager, Corridor Motors

GoldStar Customer Testimonial

We have used GoldStar for the past 4 years and we have never had a problem with our devices. The website is user-friendly.

Stephanie Pless, Finance Manager , Lovitt Motor Company (NC)

GoldStar Customer Testimonial

GoldStar has saved me a ton of money being able to locate my vehicles anywhere in the USA.

General Manager, Small Business Automotive & Transport Company

GoldStar Customer Testimonial

Using GoldStar, I’m now able to locate my vehicles earlier, reducing my recovery time and cost as well as reconditioning costs.

Owner, Membership Organization

GoldStar Customer Testimonial

With the ability to locate vehicles, our collection rate remains stable and above 80%, allowing us to keep lending to more customers.

Kaye Cupp, Finance Manager, Sam's Used Trucks & Cars

GoldStar Customer Testimonial

With GoldStar we feel confident selling to more customers that otherwise we wouldn’t have sold to due to their credit.

Barbara Frederick, Sales Representative, Stirling Motors

GoldStar Customer Satisfaction Rating

Philip Mlynarski, an Owner at John’s Used Cars (LA), would be very likely to recommend GoldStar for this reason:

I was very hesitant, people resist change. However, after struggling with a repo in another state I realized that this product is well worth the initial cost.

GoldStar Customer Satisfaction Rating

Kaye Cupp, a Finance Manager at Sam’s Used Trucks & Cars, would be very likely to recommend GoldStar for this reason:

We’ve been using GoldStar for over 10 years. During this time we have had 7 stolen vehicles. We have recovered all 7 solely because of GoldStar.

GoldStar Customer Satisfaction Rating

Dominick Cianfrocco, a General Manager, would be very likely to recommend GoldStar for this reason:

Easy to use. Recovered a car in Florida, 1,000 miles away. Fantastic!

GoldStar Customer Satisfaction Rating

Taki Willis, an Owner at Queen City motors llc , would be very likely to recommend GoldStar for this reason:

Every time I call GoldStar, my buddy Ron answers and returns every call I make to GoldStar. He is the best customer service representative I have ever talked to.

GoldStar Customer Satisfaction Rating

A Collection Manager at a small business automotive & transport company would be very likely to recommend GoldStar for this reason:

The customer service is better than any other company we have dealt with and their delivery speeds is a major bonus.

GoldStar Customer Satisfaction Rating

A General Manager at a state & local government would be very likely to recommend GoldStar for this reason:

Have not found anything else that works as good, is accurate and provides very helpful customer service that goes above and beyond the call of duty to make sure you’re taken care of.




More Research on GoldStar