TechValidate Research on GoldStar

Introduction

This case study of Aurora Auto Center is based on a December 2017 survey of GoldStar customers by TechValidate, a 3rd-party research service.

Challenges

The business challenge that led Aurora Auto Center to evaluate and ultimately select GoldStar:

• Quickly locate delinquent customers/vehicles

Use Case

GoldStar customers see better results by installing on more of their vehicles:

• Aurora Auto Center installs GoldStar devices on 76-100% of their vehicles

Results

Aurora Auto Center achieved the following with GoldStar:

• Significantly reduced delinquencies
• Increased vehicle sales
• Reduced vehicle recovery time
• Increased return on capital
• Able to extend credit to more buyers

• Found the following GoldStar feature most beneficial to their business:
  • Location Genie

Introduction

This case study of Champion Motors-2 is based on a December 2017 survey of GoldStar customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led Champion Motors-2 to evaluate and ultimately select GoldStar:

• Lower delinquencies
• Improve customer communication
• Reduce vehicle recovery time
• Quickly locate delinquent customers/vehicles
• Qualify more buyers

Use Case

GoldStar customers see better results by installing devices on more of their vehicles:

• Champion Motors-2 installs GoldStar on 76-100% of their vehicles

Results

Champion Motors-2 achieved the following with GoldStar:

• Reduced delinquencies
• Increased vehicle sales
• Significantly reduced vehicle recovery time
• Increased return on capital
• Significantly increased the number of buyers able to extend credit to

• Found the following GoldStar features most beneficial to their business:
  • Proactive Alerts
  • Web Dashboard
  • Recovery Link
  • GeoFence Alerts