TechValidate Research on GoldStar

These pages present data that TechValidate has sourced via direct research with verified customers and users of GoldStar. TechValidate stands behind the authenticity of all published data. Learn more »



1,569 Customers Surveyed

12,010 Data Points Collected

65 Published TechFacts

28 Published Charts

6 Published Case Studies



Selected Research Highlights


GoldStar Customer Satisfaction Rating

An employee at a small business wholesale distribution company would be very likely to recommend GoldStar for this reason:

GoldStar has great customer service. I can always count on Ashley to get back to me with any questions or concerns I have, as soon as possible.

GoldStar Case Study

Corridor Motors II

Introduction

This case study of Corridor Motors II is based on a December 2017 survey of GoldStar customers by TechValidate, a 3rd-party research service.

How has GoldStar positively impacted your business?

“GoldStar has greatly lowered our recovery time and cost. We have also set up Geofences that notify us when a customer travels out of state, giving us a better chance to recover the vehicle if needed.”

Challenges

The business challenges that led Corridor Motors II to evaluate and ultimately select GoldStar:

  • Reducing vehicle recovery time
  • Quickly locate delinquent customers/vehicles

Use Case

GoldStar customers see better results by installing devices on more of their vehicles:

  • Corridor Motors II installs GoldStar on 76-100% of their vehicles

Results

Corridor Motors II achieved the following with GoldStar:

  • Significantly reduced delinquencies
  • Significantly increased vehicle sales
  • Significantly reduced vehicle recovery time
  • Increased return on capital
  • Ability to extend Credit to More Buyers
  • Increased number of buyers able to extend credit to
  • Found the following GoldStar features most beneficial to their business:
    • Proactive Alerts
    • GeoFence Alerts
    • Location Genie

GoldStar Customer Statistic

63% of surveyed customers found GoldStar’s Location Genie most beneficial to their business.

63%

Spireon GoldStar Customer Research

How much has GoldStar increased your ability to extend credit to more buyers?

By more than 50%
37%
By 26-50%
30%
By 11-25%
23%
By 1-10%
10%

GoldStar Case Study

Auto Now

Introduction

This case study of Auto Now is based on a December 2017 survey of GoldStar customers by TechValidate, a 3rd-party research service.

How has GoldStar positively impacted your business?

“We were able to help a couple customers connect with law enforcement to recover stolen vehicles and it provides us easy tracking.”

Challenges

The business challenges that led All Auto Sales to evaluate and ultimately select GoldStar:

  • Reducing vehicle recovery time
  • Quickly locate delinquent customers/vehicles

Use Case

GoldStar customers see better results by installing devices on more of their vehicles:

  • Auto Now installs GoldStar on 76-100% of their vehicles

Results

All Auto Sales achieved the following with GoldStar:
  • Significantly reduced delinquencies
  • Significantly increased vehicle sales
  • Significantly reduced vehicle recovery time
  • Significantly increased return on capital
  • Significantly increased number of buyers able to extend credit to
  • Found the following GoldStar feature most beneficial to their business:
    • Recovery Link

Spireon GoldStar Customer Research

Do you use GoldStar’s Impound Lot notifications or reports?

Yes
62%
No; know about it but don't use it
27%
No; don't know about it
11%


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About GoldStar

GoldStarâ„¢ is the leading GPS solution empowering subprime dealers and lenders with insightful data analytics to make financing vehicles easier, less risky, and more profitable. For Lenders, Credit Unions and BHPH Dealers, GoldStar delivers tools for vehicle location, reference verification, easy recovery recourse, predictive default analytics, and payment collection.

GoldStar Website   Spireon Website