TechValidate Research on GoldStar

Introduction

This case study of Clement Autos is based on a December 2017 survey of GoldStar customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led Clement Autos to evaluate and ultimately select GoldStar:

• Lower delinquencies
• Improve customer communication
• Reduce vehicle recovery time
• Quickly locate delinquent customers/vehicles
• Qualify more buyers

Use Case

GoldStar customers see better results by installing devices on more of their vehicles:

• Clement Autos installs GoldStar on 76-100% of their vehicles

Results

Clements Autos achieved the following with GoldStar:

• Significantly reduced delinquencies
• Significantly increased vehicle sales
• Significantly reduced vehicle recovery time
• Increased return on capital
• Able to extend credit to more buyers

• Found the following GoldStar features most beneficial to their business:
  • Proactive Alerts
  • Web Dashboard

Introduction

This case study of All Auto Sales is based on a December 2017 survey of GoldStar customers by TechValidate, a 3rd-party research service.

Challenges

The business challenge that led All Auto Sales to evaluate and ultimately select GoldStar:

• Quickly locate delinquent customers/vehicles

Use Case

GoldStar customers see better results by installing devices on more of their vehicles:

• All Auto Sales installs GoldStar on 76-100% of their vehicles

Results

All Auto Sales achieved the following with GoldStar:

• Reduced delinquencies
• Increased vehicle sales
• Significantly reduced vehicle recovery time
• Increased return on capital
• Able to extend credit to more buyers

• Found the following GoldStar features most beneficial to their business:
  • Web Dashboard
  • Recovery Link
  • Reference Genie
  • Location Genie