TechValidate Research on GoldStar

These pages present data that TechValidate has sourced via direct research with verified customers and users of GoldStar. TechValidate stands behind the authenticity of all published data. Learn more »



1,569 Customers Surveyed

12,010 Data Points Collected

65 Published TechFacts

28 Published Charts

6 Published Case Studies



Selected Research Highlights


GoldStar Case Study

All Auto Sales

Introduction

This case study of All Auto Sales is based on a December 2017 survey of GoldStar customers by TechValidate, a 3rd-party research service.

How has GoldStar positively impacted your business?

“We have been able to recover more of our vehicles using GoldStar.”

Challenges

The business challenge that led All Auto Sales to evaluate and ultimately select GoldStar:

  • Quickly locate delinquent customers/vehicles

Use Case

GoldStar customers see better results by installing devices on more of their vehicles:

  • All Auto Sales installs GoldStar on 76-100% of their vehicles

Results

All Auto Sales achieved the following with GoldStar:

  • Reduced delinquencies
  • Increased vehicle sales
  • Significantly reduced vehicle recovery time
  • Increased return on capital
  • Able to extend credit to more buyers
  • Found the following GoldStar features most beneficial to their business:
    • Web Dashboard
    • Recovery Link
    • Reference Genie
    • Location Genie

GoldStar Customer Satisfaction Rating

Kaye Cupp, a Finance Manager at Sam’s Used Trucks & Cars, would be very likely to recommend GoldStar for this reason:

We’ve been using GoldStar for over 10 years. During this time we have had 7 stolen vehicles. We have recovered all 7 solely because of GoldStar.

GoldStar Case Study

Auto Now

Introduction

This case study of Auto Now is based on a December 2017 survey of GoldStar customers by TechValidate, a 3rd-party research service.

How has GoldStar positively impacted your business?

“We were able to help a couple customers connect with law enforcement to recover stolen vehicles and it provides us easy tracking.”

Challenges

The business challenges that led All Auto Sales to evaluate and ultimately select GoldStar:

  • Reducing vehicle recovery time
  • Quickly locate delinquent customers/vehicles

Use Case

GoldStar customers see better results by installing devices on more of their vehicles:

  • Auto Now installs GoldStar on 76-100% of their vehicles

Results

All Auto Sales achieved the following with GoldStar:
  • Significantly reduced delinquencies
  • Significantly increased vehicle sales
  • Significantly reduced vehicle recovery time
  • Significantly increased return on capital
  • Significantly increased number of buyers able to extend credit to
  • Found the following GoldStar feature most beneficial to their business:
    • Recovery Link

Spireon GoldStar Customer Research

Are you familiar with GoldStar Connect? The consumer mobile app that dealers can sell to car buyers as a way to recoup their GPS cost and even make profit.

Yes
40%
No, but we are interested
21%
No, we are not interested
40%

GoldStar Customer Research

What percentage of the cars you sell have a GoldStar device installed?

76-100%
62%
51-75%
18%
26-50%
11%
0-25%
10%

GoldStar Customer Testimonial

We have used GoldStar for the past 4 years and we have never had a problem with our devices. The website is user-friendly.

Stephanie Pless, Finance Manager , Lovitt Motor Company (NC)



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About GoldStar

GoldStarâ„¢ is the leading GPS solution empowering subprime dealers and lenders with insightful data analytics to make financing vehicles easier, less risky, and more profitable. For Lenders, Credit Unions and BHPH Dealers, GoldStar delivers tools for vehicle location, reference verification, easy recovery recourse, predictive default analytics, and payment collection.

GoldStar Website   Spireon Website