GetFeedback Customer Research
What is the main reason your company is using GetFeedback?
| Difficult to take action on feedback |
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| Challenge connecting feedback data and customer data |
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| Lacked an understanding of customers |
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| Wanted to continuously collect realtime feedback across multiple channels (email, Chat, SMS, etc.) |
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| Needed an automated/programmatic way to send out surveys |
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This data was sourced directly from verified users of SurveyMonkey GetFeedback (Direct) by TechValidate.
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