TechValidate Research on ForgeRock

These pages present data that TechValidate has sourced via direct research with verified customers and users of ForgeRock. TechValidate stands behind the authenticity of all published data. Learn more »



287 Customers Surveyed

1,842 Data Points Collected

88 Published TechFacts

11 Published Charts

1 Published Case Study



Selected Research Highlights


ForgeRock Customer Fact

Compared to other providers they evaluated or used, Deloitte & Touche LLP rated ForgeRock’s overall functionality as best in class.

ForgeRock Case Study

Large Enterprise Automotive & Transport Company

Introduction

This case study of a large enterprise automotive & transport company is based on a May 2020 survey of ForgeRock customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

ForgeRock performs excellent in customer success, customer care. ForgeRock is one of the market leaders in implementing innovative technology into their products.

Challenges

The business challenges they are addressing with ForgeRock:

  • Siloed identity data (consolidate identity platforms for a single view of users)
  • Their ability to scale to support millions of identities and sessions
  • Modernizing IAM and extending legacy systems

Use Case

Solutions they evaluated before ultimately choosing ForgeRock for their IAM needs:

  • Broadcom (CA)
  • Oracle
  • Ping Identity

How they have the ForgeRock Identity Platform deployed / how they are planning to deploy within the next year:

  • On premises
  • As a Service (ForgeRock Identity Cloud)

Uses ForgeRock to manage the following:

  • Employees
  • Consumers
  • Partners
  • Things (for example smart things and devices)

Results

ForgeRock compared to other providers evaluated or used:

  • Security, privacy and compliance: better
  • Overall functionality: best in class
  • Simplicity and ease of use: better
  • Customer and employee experience: better
  • Innovation: signifigantly better

Deployed the ForgeRock platform within 3-6 months.

Confirmed it was somewhat easy to migrate from a legacy or homegrown system.

Realized a return on their investment Within 1-2 years after implementing ForgeRock.

Business benefits achieved since using ForgeRock:

  • Reduced costs
  • Reduced risk
  • Improved security, privacy, and compliance
  • Increased productivity and efficiency

ForgeRock Customer Research

What identity management and governance problems are you currently addressing?

Manual access privilege clean-up
52%
Role mining and management overhead
45%
Lengthy application and systems access
43%
Manual certification rubber stamping and bulk approvals
24%
Slow access request approvals
24%

ForgeRock Customer Fact

Compared to other providers they evaluated or used, PT Bank Tabungan Pensiunan Nasional rated ForgeRock’s innovation as significantly better.

ForgeRock Customer Research

How has ForgeRock helped your organization?

Improve customer experience
59%
Reduce risk
55%
Improve time to market
36%
Reduce costs
29%
Reduce costs
14%


More to Explore



About ForgeRock

ForgeRock helps people access the connected world – safely and simply. We deliver a modern, comprehensive digital identity platform designed for any cloud environment to provide exceptional, secure digital experiences.

ForgeRock Website   ForgeRock Website