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TechValidate Research on Foglight

19 Case Studies


Quest Foglight Case Study

Trainline.com relies on Foglight for DB visibility, performance, and capacity planning. Product Improves database uptime and availability.

Introduction

This case study of Trainline.com is based on a June 2017 survey of Quest Foglight customers by TechValidate, a 3rd-party research service.

“Foglight has helped me in my role as an IT professional by giving me easier visibility into performance problems and bad SQL queries, and helping me understand our database capacity prior to a cloud migration.”

Challenges

The business challenges that Trainline.com to evaluate and ultimately select Quest Foglight:

  • Uses Foglight for Database solutions for the following reasons:
    • Visibility into the health of their database environment
    • Detection, diagnosis, & problem resolution
    • SQL optimization
  • Prioritizing the following strategic initiatives in 2017-18:
    • New application development or modernization
    • Security initiatives
    • The Cloud

Use Case

The key platforms and additional Quest products that Trainline.com uses:

  • Manages the following database platforms:
    • Microsoft SQL Server
    • Oracle
    • AWS Aurora
  • Uses the following Quest products:
    • Foglight for SQL Server
    • Foglight Performnce Analysis (PA)
    • Toad
  • Have used Foglight for Database products for 4 years.

Results

Trainline.com achieved the following results with Quest Foglight:

  • Foglight for Database helps them with the following:
    • Diagnose & resolve database issues faster
    • Improve uptime & availability or our database systems
    • Improve database & application performance
  • Rates the following areas of working with Quest Foglight for Database solutions:
    • Ease of product usage: great
    • Working with Sales: exceptional
    • Experience with Support: exceptional
    • Measurable product value: great

Quest Foglight Case Study

Nfuzion saved time and resolved database issues quicker with Foglight for SQL Server. Rates the Foglight solution as “exceptional.”

Introduction

This case study of Nfuzion is based on a June 2017 survey of Quest Foglight customers by TechValidate, a 3rd-party research service.

“Foglight has helped me in my role as an IT professional by reducing the time it takes for database optimization and problem resolution.”

Challenges

The business challenges that led Nfusion IT to evaluate and ultimately select Quest Foglight:

  • Uses Foglight for SQL Server for the following reasons:
    • Visibility into the health of their database environment
    • Detection, diagnosis, & problem resolution
  • Prioritizing the following strategic initiatives in 2017-18:
    • Migration or consolidation projects
    • Big Data, Analytics, Business Intelligence
    • The Cloud

Use Case

The key platform(s) and additional Quest products that Nfusion uses:

  • Manages the following database platform:
    • Microsoft SQL Server
  • Uses the following Quest products:
    • Foglight Performance Analysis (PA)
    • SQL Optimizer
    • Spotlight
  • Have used Foglight for Database products for 5 years.

Results

N Fusion IT achieved the following results with Quest Foglight:

  • Agrees that Foglight for Database helps them with the following:
    • Be more productive & efficient
    • Diagnose & resolve database issues faster
    • Improve database & application performance
  • Rates the following areas of working with Quest Foglight for Database solutions:
    • Ease of installation: exceptional
    • Ease of product usage: great
    • Working with Sales: exceptional
    • Experience with Support: exceptional
    • Measurable product value: exceptional

Quest Foglight Case Study

Automation Direct needed insight into database performance issues. They found their answer with Foglight.

Introduction

This case study of Automation Direct is based on a June 2017 survey of Quest Foglight customers by TechValidate, a 3rd-party research service.

“Foglight has helped me in my role as an IT professional by providing easier and quicker insight into regular processing and performance issues.”

Challenges

The business challenges that led AutomationDirect.com to evaluate and ultimately select Quest Foglight:

  • Uses Foglight for Database solutions for the following reasons:
    • Automation of database administration tasks
    • Visibility into the health of their database environment
    • Detection, diagnosis, & problem resolution
    • SQL optimization
    • Reporting capabilities
  • Prioritizing the following strategic initiatives in 2017-18:
    • Migration or consolidation projects
    • New application development or modernization
    • Security initiatives
    • Big Data, Analytics, Business Intelligence

Use Case

The key platforms and additional Quest products that AutomationDirect.com uses:

  • Manages the following database platforms:
    • Microsoft SQL Server
    • Oracle
    • IBM DB2
  • Uses the following Quest products:
    • Foglight for SQL Server
    • Foglight for DB2
    • SQL Optimizer
    • Toad
    • Spotlight
    • Performance Investigator
  • Have used Foglight for Database products for 15 years.

Results

AutomationDirect.com achieved the following results with Quest Foglight:

  • Agrees that Foglight for Database helps them with the following:
    • Achieve their Service Level Agreements (SLAs)
    • Automate common database maintenance tasks
    • Be more productive & efficient
    • Diagnose & resolve database issues faster
    • Improve uptime & availability or our database systems
    • Improve database & application performance
  • Rates the following areas of working with Quest Foglight for Database solutions:
    • Ease of product usage: great
    • Working with Sales: great
    • Measurable product value: great

Quest Foglight Case Study

Banco Estado

Introduction

This case study of Banco Estado is based on a June 2017 survey of Quest Foglight customers by TechValidate, a 3rd-party research service.

“Foglight has helped me in my role as an IT professional by providing easy configuration and improved database administration within the company.”

Challenges

The business challenges that led Banco Estado to evaluate and ultimately select Quest Foglight:

  • Uses Foglight for Database for the following reasons:
    • Visibility into the health of their database environment
    • Detection, diagnosis, & problem resolution
    • Reporting capabilities
  • Prioritizing the following strategic initiatives in 2017-18:
    • Migration or consolidation projects
    • New application development or modernization
    • Big Data, Analytics, Business Intelligence

Use Case

The key platforms and additional Quest products Banco Estado uses:

  • Manages the following database platforms:
    • Microsoft SQL Server
    • Oracle
    • IBM DB2
  • Uses the following Quest products:
    • Foglight for SQL Server
    • Foglight for Oracle
    • Foglight for DB2
    • Toad
  • Have used Foglight for Database products for 1 year.

Results

Banco Estado achieved the following results with Foglight:

  • Foglight for Database helps them with the following:
    • Be more productive & efficient
    • Diagnose & resolve database issues faster
    • Improve uptime & availability or our database systems
    • Improve database & application performance
  • Rates the following areas of working with Quest Foglight for Database solutions:
    • Ease of installation: great
    • Ease of product usage: great
    • Working with Sales: great
    • Experience with Support: exceptional
    • Measurable product value: exceptional

Quest Foglight Case Study

Humber College needed a proactive approach to database management. Foglight made it easy!

Introduction

This case study of Humber College is based on a June 2017 survey of Quest Foglight customers by TechValidate, a 3rd-party research service.

“Foglight has helped me in my role as an IT professional by providing charts and information that helps me to be proactive in an easier way.”

Challenges

The business challenges that led Humber College to evaluate and ultimately select Foglight:

  • Uses Foglight for Database solutions for the following reasons:
    • Visibility into the health of their database environment
    • Detection, diagnosis, & problem resolution
  • Prioritizing the following strategic initiatives in 2017-18:
    • Migration or consolidation projects
    • New application development or modernization
    • Security initiatives

Use Case

The key platforms and additional products Humber College uses:

  • Manages the following database platforms:
    • Microsoft SQL Server
    • Oracle
  • Uses the following Quest product:
    • Foglight for Oracle
  • Have used Foglight for Database products for 1 year.

Results

Humber College achieved the following results with Quest Foglight:

  • Foglight for Database helps them with the following:
    • Achieve their Service Level Agreements (SLAs)
    • Be more productive & efficient
    • Improve database & application performance
  • Rates the following areas of working with Quest Foglight for Database solutions:
    • Ease of installation: great
    • Ease of product usage: exceptional
    • Working with Sales: great
    • Experience with Support: great
    • Measurable product value: great

Quest Foglight Case Study

Allstate Insurance needed reliable SQL Server and Oracle database performance monitoring. Foglight proved to be the exceptional choice.

Introduction

This case study of Allstate Insurance of CA is based on a June 2017 survey of Quest Foglight customers by TechValidate, a 3rd-party research service.

“Foglight has helped me in my role as an IT professional by simply providing reliable products.”

Challenges

The business challenges that led Allstate Insurance to evaluate and ultimately select Quest Foglight:

  • Uses Foglight for Database solutions for the following reasons:
    • Visibility into the health of their database environment
    • Detection, diagnosis, & problem resolution
  • Prioritizing the following strategic initiative in 2017-18:
    • Virtualization projects

Use Case

The key platforms and additional Quest products Allstate Insurance uses:

  • Manages the following database platforms:
    • Microsoft SQL Server
    • Oracle
  • Uses the following Quest products:
    • Foglight for Oracle
    • Foglight for SQL Server
    • Foglight for DB2
  • Have used Foglight for Database products for 15 years.

Results

The surveyed company achieved the following results with Foglight:

  • Foglight for Database helps them with the following:
    • Automate common database maintenance tasks
  • Rates the following areas of working with Quest Foglight for Database solutions:
    • Ease of installation: exceptional
    • Working with Sales: exceptional
    • Experience with Support: exceptional
    • Measurable product value: exceptional

Quest Foglight Case Study

Katalyst Data Management needed an easier way to diagnose and resolve Oracle database issues. Foglight was their answer!

Introduction

This case study of Katalyst Data Management is based on a June 2017 survey of Quest Foglight customers by TechValidate, a 3rd-party research service.

“Foglight has helped me in my role as an IT professional by making it easier to understand, troubleshoot, and diagnose what is going on in my databases.”

Challenges

The business challenges that led the company to evaluate and ultimately select Quest Foglight:

  • Uses Foglight for Database for the following reasons:
    • Visibility into the health of their database environment
    • Detection, diagnosis, & problem resolution
  • Prioritizing the following strategic initiatives in 2017-18:
    • New application development or modernization
    • Big Data, Analytics, Business Intelligence
    • The Cloud

Use Case

The key platforms and additional Quest products that the company uses:

  • Manages the following database platform:
    • Oracle
  • Uses the following Quest product:
    • Foglight for Oracle
  • Have used Foglight for Oracle for 5 years.

Results

Katalyst Data Management achieved the following results with Quest Foglight:

  • Foglight for Oracle helps them with the following:
    • Be more productive & efficient
    • Diagnose & resolve database issues faster
    • Improve database & application performance
  • Rates the following areas of working with Quest Foglight for Oracle:
    • Ease of product usage: great
    • Working with Sales: great
    • Experience with Support: great
    • Measurable product value: great

Quest Foglight Case Study

Swinerton saves time and gains productivity with Foglight for Database.

Introduction

This case study of Swinerton is based on a June 2017 survey of Quest Foglight customers by TechValidate, a 3rd-party research service.

“Foglight has helped me in my role as an IT professional by saving me time in monitoring Oracle databases.”

Challenges

The business challenges that led Swinerton to evaluate and ultimately select Quest Foglight:

  • Uses Foglight for Database for the following reasons:
    • Automation of database administration tasks
    • Visibility into the health of their database environment
    • Detection, diagnosis, & problem resolution
  • Prioritizing the following strategic initiative in 2017-18:
    • Big Data, Analytics, Business Intelligence

Use Case

The key platforms and additional Quest products that the company uses:

  • Manages the following database platforms:
    • Microsoft SQL Server
    • Oracle
  • Uses the following Quest products:
    • Foglight for Oracle
    • Toad
    • Spotlight
  • Have used Foglight for Database products for 5 years.

Results

Swinerton achieved the following results with Foglight:

  • Foglight for Database helps them with the following:
    • Achieve their Service Level Agreements (SLAs)
    • Automate common database maintenance tasks
    • Be more productive & efficient
    • Diagnose & resolve database issues faster
    • Improve uptime & availability or our database systems
  • Rates the following areas of working with Foglight for Database solutions:
    • Ease of installation: great
    • Ease of product usage: great
    • Experience with Support: great
    • Measurable product value: great

Quest Foglight Case Study

Computer Sciences Corporation needed database visibility. With Foglight they’re more efficient and found it to be exceptionally easy to use!

Introduction

This case study of Computer Sciences Corporation is based on a June 2017 survey of Quest Foglight customers by TechValidate, a 3rd-party research service.

“Foglight has helped me in my role as an IT professional by allowing us to quickly find our issues.”

Challenges

The business challenges that led CSC to evaluate and ultimately select Foglight:

  • Uses Foglight for Database solutions for the following reasons:
    • Visibility into the health of their database environment
    • Detection, diagnosis, & problem resolution
    • SQL optimization
    • Reporting capabilities
  • Prioritizing the following strategic initiative in 2017-18:
    • The Cloud

Use Case

The key platforms and additional Quest products that CSC uses:

  • Manages the following database platform:
    • Microsoft SQL Server
  • Uses the following Quest products:
    • Foglight for SQL Server
    • Foglight for DB2
    • SQL Optimizer

Results

CSC achieved the following results with Foglight:

  • Foglight for Database helps them with the following:
    • Be more productive & efficient
    • Diagnose & resolve database issues faster
    • Improve uptime & availability or our database systems
    • Improve database & application performance
  • Rates the following areas of working with Foglight for Database solutions:
    • Ease of installation: great
    • Ease of product usage: exceptional
    • Working with Sales: great
    • Experience with Support: great
    • Measurable product value: great

Quest Foglight Case Study

DBS Group Holdings Needed Efficiency in Monitoring. Foglight proved to be an EXCEPTIONAL solution across the board!

Introduction

This case study of DBS Group Holdings is based on a June 2017 survey of Quest Foglight customers by TechValidate, a 3rd-party research service.

“Foglight has helped me in my role as an IT professional by efficiently monitoring both availability and the user experience.”

Challenges

The business challenges that led the company to evaluate and ultimately select Quest Foglight:

  • Uses Foglight for Database for the following reasons:
    • Visibility into the health of their database environment
    • Detection, diagnosis, & problem resolution
  • Prioritizing the following strategic initiatives in 2017-18:
    • Migration or consolidation projects
    • New application development or modernization
    • Big Data, Analytics, Business Intelligence
    • The Cloud

Use Case

The key platforms and additional Quest products that the company uses:

  • Manages the following database platforms:
    • Microsoft SQL Server
    • Oracle
    • IBM DB2
    • MySQL
    • PostgreSQL
  • Uses the following Quest products:
    • Foglight for SQL Server
    • Foglight for Oracle
    • Foglight for DB2
    • Foglight for MySQL
    • Foglight for PostgreSQL
  • Have used Foglight for Database products for 6 years.

Results

The company achieved the following results with Foglight:

  • Foglight for Database helps them :
    • Be more productive & efficient
    • Diagnose & resolve database issues faster
    • Improve uptime & availability or our database systems
  • Rates the following areas of working with Quest Foglight for Database solutions:
    • Ease of installation: exceptional
    • Ease of product usage: exceptional
    • Working with Sales: exceptional
    • Experience with Support: exceptional
    • Measurable product value: exceptional

Quest Foglight Case Study

Need Visibility Between Operations and Development? Foglight Can Help!

Introduction

This case study of QSuper is based on a June 2017 survey of Quest Foglight customers by TechValidate, a 3rd-party research service.

“Foglight has helped me in my role as an IT professional and shortened our internal Business Intelligence delivery cycle by enabling visibility between operations and development.”

Challenges

The business challenges that led the company to evaluate and ultimately select Quest Foglight:

  • Uses Foglight for Database solutions for the following reasons:
    • Visibility into the health of their database environment
    • Detection, diagnosis, & problem resolution
    • SQL optimization
    • Reporting capabilities
  • Prioritizing the following strategic initiatives in 2017-18:
    • Migration or consolidation projects
    • New application development or modernization

Use Case

The key platforms and additional Quest products that the company uses:

  • Manages the following database platforms:
    • Oracle
    • IBM DB2
  • Uses the following Quest products:
    • Foglight for Database
    • Toad
  • Have used Foglight for Database products for 5 years.

Results

The company achieved the following results with Quest Foglight:

  • Foglight for Database helps them with the following:
    • Be more productive & efficient
    • Diagnose & resolve database issues faster
    • Improve uptime & availability or our database systems
    • Improve database & application performance
  • Rates the following areas of working with Quest Foglight for Database solutions:
    • Ease of installation: exceptional
    • Ease of product usage: great
    • Working with Sales: great
    • Experience with Support: exceptional
    • Measurable product value: exceptional

Quest Foglight Case Study

Georg Thieme Verlag

Introduction

This case study of Georg Thieme Verlag is based on a June 2017 survey of Quest Foglight customers by TechValidate, a 3rd-party research service.

“Foglight has helped me in my role as an IT professional by identifying issues in a complex application infrastructure.”

Challenges

The business challenges that led the company to evaluate and ultimately select Foglight:

  • Uses Foglight for Database solutions for the following reasons:
    • Visibility into the health of their database environment
    • Detection, diagnosis, & problem resolution
    • SQL optimization
    • Reporting capabilities
    • Identify issues from end-to-end (user, java apps, db)
  • Prioritizing the following strategic initiative in 2017-18:
    • New application development or modernization

Use Case

The key environments and additional Quest products that the company uses:

  • Manages the following database platforms:
    • Microsoft SQL Server
    • Oracle
    • NoSQL (Hadoop, MongoDB, Cassandra)
    • MySQL
    • PostgreSQL
    • Marklogic
  • Uses the following Quest products:
    • Foglight for SQL Server
    • Foglight for Oracle
    • Toad
  • Have used Foglight for Database products for 13 years.

Results

The company achieved the following results with Quest Foglight:

  • Foglight for Database helps them with the following:
    • Achieve their Service Level Agreements (SLAs)
    • Be more productive & efficient
    • Diagnose & resolve database issues faster
    • Improve uptime & availability or our database systems
    • Improve database & application performance
  • Rates the following areas of working with Quest Foglight for Database solutions:
    • Ease of installation: great
    • Ease of product usage: great
    • Experience with Support: great
    • Measurable product value: great

Quest Foglight Case Study

Kaptan Demir Celik

Introduction

This case study of Kaptan Demir Celik is based on a June 2017 survey of Quest Foglight customers by TechValidate, a 3rd-party research service.

“Quest gives us the option of using Oracle Standard Edition with Foglight to decrease license costs while still providing us vision into system health and upcoming problems.”

Challenges

The business challenges that led the company to evaluate and ultimately select Quest Foglight:

  • Uses Foglight for Database for the following reasons:
    • Visibility into the health of their database environment
    • Detection, diagnosis, & problem resolution
    • Reporting capabilities
  • Prioritizing the following strategic initiatives in 2017-18:
    • New application development or modernization
    • Big Data, Analytics, Business Intelligence
    • The Cloud

Use Case

The key environments and additional Quest products that the company uses:

  • Manages the following database platforms:
    • Microsoft SQL Server
    • Oracle
  • Uses the following Quest products:
    • Foglight for Oracle
    • Foglight Performnce Analysis (PA)
  • Have used Foglight for Database products for 2 years.

Results

The company achieved the following results with Quest Foglight:

  • Foglight for Database helps them :
    • Diagnose & resolve database issues faster
    • Improve uptime & availability or our database systems
  • Rates the following areas of working with Quest Foglight for Database solutions:
    • Ease of product usage: exceptional
    • Working with Sales: great
    • Experience with Support: exceptional
    • Measurable product value: great

Quest Foglight Case Study

Western Economic Diversification of Canada Gains Visibility into Database Health with Foglight.

Introduction

This case study of Western Economic Diversification of Canada is based on a June 2017 survey of Quest Foglight customers by TechValidate, a 3rd-party research service.

“Foglight has helped me in my role as an IT professional by making database monitoring and performance tuning easier.”

Challenges

The business challenges that led the organization to evaluate and ultimately select Quest Foglight:

  • Uses Foglight for Database solutions for the following reasons:
    • Visibility into the health of their database environment
    • Detection, diagnosis, & problem resolution
  • Prioritizing the following strategic initiatives in 2017-18:
    • Virtualization projects
    • New application development or modernization
    • Big Data, Analytics, Business Intelligence

Use Case

The key environments and additional Quest products that the organization uses:

  • Manages the following database platforms:
    • Microsoft SQL Server
    • Oracle
  • Uses the following Quest products:
    • Foglight for SQL Server
    • Toad
    • SharePlex
  • Have used Foglight for Database products for 4 years.

Results

The organization achieved the following results with Quest Foglight:

  • Foglight for Database helps them :
    • Be more productive & efficient
    • Diagnose & resolve database issues faster
    • Improve uptime & availability or our database systems
    • Improve database & application performance
  • Rates the following areas of working with Quest Foglight for Database solutions:
    • Ease of installation: great
    • Ease of product usage: great
    • Working with Sales: great
    • Experience with Support: great
    • Measurable product value: great

Quest Foglight Case Study

Ohio National Life Insurance Company gets insightful information with Foglight

Introduction

This case study of Ohio National Life Insurance Company is based on a June 2017 survey of Quest Foglight customers by TechValidate, a 3rd-party research service.

“Foglight has helped me in my role as an IT professional by providing insightful information (not just data) proactively and informatively to give us decision making power.”

Challenges

The business challenges that led the company to evaluate and ultimately select Quest Foglight:

  • Uses Foglight for the following reasons:
    • Visibility into the health of their database environment
    • Detection, diagnosis, & problem resolution
    • SQL optimization
    • Reporting capabilities
  • Prioritizing the following strategic initiatives in 2017-18:
    • Virtualization projects
    • Migration or consolidation projects
    • New application development or modernization
    • Security initiatives
    • Big Data, Analytics, Business Intelligence

Use Case

The key environment and additional Quest products that Ohio National Life Insurance Company uses:

  • Manages the following database platforms:
    • Microsoft SQL Server
    • Oracle
    • IBM DB2
    • NoSQL (Hadoop, MongoDB, Cassandra)
    • MySQL
  • Uses the following Quest products:
    • Foglight for SQL Server
    • Toad
  • Have used Foglight for Database products for 5 years.

Results

The surveyed company achieved the following results with Quest Foglight:

  • Agrees that Foglight for Database helps them with the following:
    • Achieve their Service Level Agreements (SLAs)
    • Be more productive & efficient
    • Diagnose & resolve database issues faster
    • Improve uptime & availability or our database systems
    • Improve database & application performance
  • Rates the following areas of working with Quest Foglight for Database:
    • Ease of product usage: exceptional
    • Experience with Support: great
    • Measurable product value: great

Quest Foglight Case Study

State & Local Government

Introduction

This case study of a state & local government is based on a June 2017 survey of Quest Foglight customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Foglight has helped me in my role as an IT professional by enabling me to monitor performance and make improvements to our system to enhance system performance.

Challenges

The business challenges that led the organization to evaluate and ultimately select Quest Foglight:

  • Uses Foglight for Database solutions for the following reasons:
    • Visibility into the health of their database environment
    • Detection, diagnosis, & problem resolution
  • Prioritizing the following strategic initiative in 2017-18:
    • Awaiting transfer in 2019 to Government wide FMS Shared Service

Use Case

The key environments supported and usage of Quest products that the organization uses:

  • Manages the following database platform:
    • Oracle
  • Uses the following Quest products:
    • Foglight for Oracle
    • Toad
  • Have used Foglight for Database products for 12 years.

Results

The organization achieved the following results with Foglight:

  • Foglight for Database helps them:
    • Achieve their Service Level Agreements (SLAs)
    • Diagnose & resolve database issues faster
    • Improve uptime & availability or our database systems
  • Rates the following areas of working with Quest Foglight for Database solutions:
    • Ease of installation: great
    • Ease of product usage: great
    • Working with Sales: great
    • Experience with Support: great
    • Measurable product value: great

Quest Foglight Case Study

Alta Resources

Introduction

This case study of Alta Resources is based on a June 2017 survey of Quest Foglight customers by TechValidate, a 3rd-party research service.

Foglight has helped me in my role as an IT professional by identifying performance issues quickly and resolving them.

Challenges

The business challenges that led Alta Resources to evaluate and ultimately select Quest Foglight:

  • Uses Foglight for Database solutions for the following reasons:
    • Visibility into the health of their database environment
    • Detection, diagnosis, & problem resolution
    • SQL optimization
  • Prioritizing the following strategic initiatives in 2017-18:
    • Big Data, Analytics, Business Intelligence

Use Case

The key environments and scope of Quest Products that Alta Resources uses:

  • Manages the following database platforms:
    • Microsoft SQL Server
    • Oracle
  • Uses the following Quest products:
    • Foglight for SQL Server
    • Foglight for Oracle
  • Have used Foglight for Database products for 10 years.

Results

Alta Resources achieved the following results with Quest Foglight:

  • Foglight for Database helps them with the following:
    • Be more productive & efficient
    • Diagnose & resolve database issues faster
    • Improve database & application performance
  • Rates the following areas of working with Quest Foglight for Database solutions:
    • Ease of installation: great
    • Ease of product usage: great
    • Working with Sales: great

Quest Foglight Case Study

Large Enterprise Energy & Utilities Company

Introduction

This case study of a large enterprise energy & utilities company is based on a June 2017 survey of Quest Foglight customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Quest Foglight has helped me in my role as an IT professional by empowering my senior DBA’s with the tools they need to do what they do best.

Challenges

The business challenges that led the company to evaluate and ultimately select Quest Foglight:

  • Uses Foglight for Database solutions for the following reasons:
    • Automation of database administration tasks
    • Visibility into the health of their database environment
    • Detection, diagnosis, & problem resolution
    • SQL optimization
  • Prioritizing the following strategic initiatives in 2017-18:
    • Migration or consolidation projects
    • New application development or modernization
    • The Cloud

Use Case

The key features and functionalities of Quest Foglight that the surveyed company uses:

  • Manages the following database platforms:
    • Microsoft SQL Server
    • Oracle
  • Uses the following Quest products:
    • Foglight for SQL Server
    • Foglight for Oracle
    • Foglight Performnce Analysis (PA)
    • SQL Optimizer
    • Toad
    • SharePlex
    • Spotlight
  • Have used Foglight for Database products for 8 years.

Results

The company achieved the following results with Quest Foglight:

  • Foglight for Database helps them with the following:
    • Achieve their Service Level Agreements (SLAs)
    • Automate common database maintenance tasks
    • Be more productive & efficient
    • Diagnose & resolve database issues faster
    • Improve uptime & availability or our database systems
    • Improve database & application performance
  • Rates the following areas of working with Quest Foglight for Database solutions:
    • Ease of installation: great
    • Ease of product usage: great
    • Working with Sales: great
    • Measurable product value: great

Quest Foglight Case Study

LGU Plus

Introduction

This case study of LGU Plus is based on a June 2017 survey of Quest Foglight customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led LGU Plus to evaluate and ultimately select Quest Foglight included:

*Detection, diagnosis, & database problem resolution
*Security initiatives

Use Case

The key features and functionalities of Quest Foglight that LGU Plus uses:

  • Manages the following database platforms:
    • Oracle
  • Uses the following Quest products:
    • Foglight for Oracle
    • Toad
    • SharePlex

Results

LGU Plus achieved the following results with Quest Foglight:

  • Foglight for Database helps them:
    • Diagnose & resolve database issues faster
  • LGU rates the following areas of working with Quest Foglight for Database solutions:
    • ease of installation: great
    • ease of product usage: great
    • working with Sales: great
    • experience with Support: great



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