TechValidate Research on FLIR Systems

These pages present data that TechValidate has sourced via direct research with verified customers and users of FLIR Systems. TechValidate stands behind the authenticity of all published data. Learn more »

3,507 Customers Surveyed

27,740 Data Points Collected

659 Published TechFacts

52 Published Charts

130 Published Case Studies

Selected Research Highlights

We are a third party contractor and we use up to 6 FLIR cameras every day, all year. Our business is based on using FLIR products.

Operations Manager, Small Business Agriculture Company

HVAC Technicians Share Top Problems FLIR Solves

What challenges have you solved with your FLIR product(s)?

Identified electrical hotspots and measured excessive temperatures
Located signs of moisture damage
Found insulation voids
Discovered sources of cold and warm air leaks
Was able to see plumes of invisible gas leaks
Located hot and cold pipes within walls
Found HVAC leaks and disconnected ducts
Could see airflow issues that helped improve cooling

FLIR Systems Case Study

State & Local Government


This case study of a state & local government is based on a January 2017 survey of FLIR Systems customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.


The business challenges that led the profiled organization to evaluate and ultimately select FLIR Systems:

  • Uses FLIR for Thermal Vision, Search & Rescue.

Use Case

The key features and functionalities of FLIR Systems that the surveyed organization uses:

  • Uses the following FLIR product:
    • Thermal Imaging


The surveyed organization achieved the following results with FLIR Systems:

  • Experienced the following benefit after deploying their FLIR product:
    • Prevented loss of life or damage to property
  • Saved 1 – 5 hours / week with their FLIR product.

Case Study: Large Enterprise Energy & Utilities Company


This case study of a large enterprise energy & utilities company is based on a April 2015 survey of FLIR customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Its helped optimize production of our furnaces and prevent over heating of tubes. Identified plugging in air coolers, which reduces heat exchange. Cost reduction by performing inspection in house with no contractor cost.”


  • Solved the following challenges with FLIR products:
    • Identified electrical hotspots and measured excessive temperatures
    • Hot spots on furnace tubes

Use Case

  • Uses the following FLIR products:
    • FLIR GF-Series Optical Gas Imaging
    • PM-390
  • Core application for thermal imaging is Furnace & Boiler Inspection.


  • Grew their business by over 100% with FLIR products.
  • Realized the following benefits after deploying their FLIR products:
    • Reduced troubleshooting time
    • Increased productivity
    • Increased credibility
  • Caught and avoided the following problems by using their FLIR product:
    • Electrical fires and shorting
    • Expensive shutdowns
    • Lost productivity
    • Refractory failures
    • Overheated equipment
  • Saved their customer or organization $600000 with their FLIR product.

FLIR Ex-Series Owners Were Asked

What is your core application for thermal imaging?

Building Diagnostics: 11%
Building/Home Inspections: 14%
Energy Auditing & Inspection: 8%
Property & Facility Maintenance: 8%
HVAC & Plumbing: 4%
Moisture & Restoration: 4%
Utilities: 6%
Manufacturing Industries: 11%
Service Companies: 1%
Electrical Contractors: 6%
Oil & Petrochemical: 4%
Natural Gas Detection: 1%
Manufacturing (Optical Gas Imaging): 1%
Electrical Utilities: 13%
Furance & Boiler Inspection: 1%
Chemical Detection: 0%
Other: 8%

FLIR IntelliRock Customer Testimonial

FLIR helps us let the client know the curing process for the concrete pour areas, including the footings, and walls.

Line of Business Manager, Medium Enterprise Consumer Services Company

More to Explore

About FLIR Systems

FLIR Systems, Inc. designs, develops, manufactures, markets, and distributes technologies that enhance perception and awareness. FLIR Systems brings innovative sensing solutions into daily life through their thermal imaging systems, visible-light imaging systems, locator systems, measurement and diagnostic systems, and advanced threat detection systems.

FLIR Systems Website   FLIR Systems Website