TechValidate Research on Flexport

3 Charts


Flexport Customer Research

The Top Rated Flexport Platform features compared to other freight forwarders:

Best in Class Significantly better than the industry standard Better Not better

Centralised messaging/communication
Detailed data and reporting
Document management

Flexport Customer Research

What benefits have you experienced since working with Flexport and/or the Flexport platform?

Improved shipment visibility
94%
Easier access to accurate and timely supply chain data
81%
Respond to unforeseen issues more quickly and/or easily
66%
An ability to keep my cross-functional teams (e.g. sales, marketing, customer service) better informed on shipment status
62%
Improved collaboration and/or communication with suppliers
51%
An ability to keep my end customers better informed on shipment status
47%
Fewer customs exams and/or holds
24%

Flexport Customer Research

Consumer Products Customers

In an average week, how much time would you estimate you save by using Flexport, compared to other freight forwarders?

6 or more hours per week: 10%
3-5 hours per week: 32%
1-2 hours per week: 40%
No change: 12%
Other: 7%



More Research on Flexport