TechValidate Research on Flexport

These pages present data that TechValidate has sourced via direct research with verified customers and users of Flexport. TechValidate stands behind the authenticity of all published data. Learn more »

904 Customers Surveyed

8,188 Data Points Collected

131 Published TechFacts

2 Published Charts

Selected Research Highlights

Flexport Customer Research

What benefits have you experienced since working with Flexport and/or the Flexport platform?

Improved shipment visibility
Easier access to accurate and timely supply chain data
Respond to unforeseen issues more quickly and/or easily
An ability to keep my cross-functional teams (e.g. sales, marketing, customer service) better informed on shipment status
Improved collaboration and/or communication with suppliers
An ability to keep my end customers better informed on shipment status
Fewer customs exams and/or holds

Flexport Customer Research

Consumer Products Customers

In an average week, how much time would you estimate you save by using Flexport, compared to other freight forwarders?

6 or more hours per week: 10%
3-5 hours per week: 32%
1-2 hours per week: 40%
No change: 12%
Other: 7%

Flexport Customer Testimonial

The Flexport team is responsive and supportive, and the platform is excellent.

Project Manager, Small Business Retail Company

Flexport Customer Statistic

73% of Flexport customers say that Flexport’s custom brokerage has enabled lower duty costs compared to other brokerages evaluated or used.


More to Explore

About Flexport

Flexport is a licensed freight forwarder that uses people and software to manage the complexity of international trade. Flexport provides a web-based app that offers real-time visibility of your shipments. We offer services in air freight, ocean freight, trucking, warehouse & fulfillment, customs brokerage, and cargo insurance.

Flexport Website   Flexport Website