TechValidate Research on Flexport

These pages present data that TechValidate has sourced via direct research with verified customers and users of Flexport. TechValidate stands behind the authenticity of all published data. Learn more »



955 Customers Surveyed

8,392 Data Points Collected

159 Published TechFacts

6 Published Charts



Selected Research Highlights


Flexport Customer Research

What benefits have you experienced since working with Flexport and/or the Flexport platform?

Improved shipment visibility
94%
Easier access to accurate and timely supply chain data
81%
Respond to unforeseen issues more quickly and/or easily
66%
An ability to keep my cross-functional teams (e.g. sales, marketing, customer service) better informed on shipment status
62%
Improved collaboration and/or communication with suppliers
51%
An ability to keep my end customers better informed on shipment status
47%
Fewer customs exams and/or holds
24%

Flexport Customer Research

When asked to rate the Flexport Platform’s detailed data and reporting compared to other freight forwarders, organizations said:

Better: 95%
Not better: 5%

Flexport Customer Testimonial

Has allowed us to grow significantly without logistics being a hindrance

Travis Patty, Logistics Manager, Simple Modern

Flexport Customer Satisfaction Rating

A Supply Chain Manager at a small business consumer products company would be very likely to recommend Flexport for this reason:

The platform is easy to use, has all the information I need in one place and the Flexport team is always available when help is needed.



More to Explore



About Flexport

Flexport is a licensed freight forwarder that uses people and software to manage the complexity of international trade. Flexport provides a web-based app that offers real-time visibility of your shipments. We offer services in air freight, ocean freight, trucking, warehouse & fulfillment, customs brokerage, and cargo insurance.

Flexport Website   Flexport Website