Here at Amistee, we have extremely unique needs in a niche market. After spending months researching several other CRM’s, ultimately, the custom adjustability is what made Fleetmatics Work our winning choice. Specifically, the ability to immediately invoice and email clients with a customized/formatted thank you letter including their specific before and after images (uploaded via the mobile app while doing the job) has been a crucial tool in our operational improvement. It is a great credit to FM, that our new process for Invoicing & Customer Follow-Up Communication provides significant savings financially for Amistee (from the costs of labor, postage, paper, ink and envelopes to name a few) and we now have a cohesive customer database which makes scheduling and communicating job assignments with field workers nearly foolproof. We have used the FM technology to eliminate as much human error as possible to maximize profits and minimize LP issues that are within our control.