TechValidate Research on Verizon Connect

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Fleetmatics Customer Satisfaction Rating

Juliana Caso, a General Manager at Apex Service & Repair, would be very likely to recommend Fleetmatics for this reason:

Rates are fair, they never increase, and they don’t nickel and dime. The support is great, and the abilities of the software and intuitiveness of the interface are great.

Fleetmatics Customer Satisfaction Rating

An office manager at a small business consumer services company would be very likely to recommend Fleetmatics for this reason:

The application is easy to use and staff support is helpful.

Fleetmatics Customer Satisfaction Rating

Jahvon Anderson, a Business Owner at Pests Worst Enemy, would be very likely to recommend Fleetmatics for this reason:

Fleetmatics made me feel very comfortable that I made a great decision with the WORK software. The employees are very professional and knowledgeable. The WORK software is definitely the way to go! It makes everything simple to help develop growth in your business.

Fleetmatics Customer Statistic

65% of surveyed organizations agree that LogBook’s automated reports helps increase productivity.

65%

Fleetmatics Customer Satisfaction Rating

Amanda Bishop, an Office Manager at Excellence Heating & Cooling, would be very likely to recommend Fleetmatics for this reason:

Great customer service. Someone is always happy to explain and answer questions. We are new to the program and they have been there every step of the way.

Fleetmatics Customer Testimonial

How has Fleetmatics WORK contributed to your company’s success?

We can now schedule and bill from the same system, cutting time in half.

Miranda Jones, Administrative Director, Rainfall maintenance

Fleetmatics Customer Statistic

65% of surveyed organizations are able to do 4 or more or more jobs per field worker, per week, since using Fleetmatics WORK.

65%

Fleetmatics Customer Statistic

81% of surveyed organizations are able to do 3 or more jobs per field worker, per week, since using Fleetmatics WORK.

81%

Fleetmatics LogBook Customer Statistic

65% of surveyed customers started using the Fleetmatics LogBook solution to get integration with tracking.

65%

Fleetmatics LogBook Customer Fact

Weaver Barns chose Fleetmatics LogBook over competitors because of ease-of-use, they offer features others did not, and their better value for the price.

Fleetmatics LogBook Customer Fact

US Corrugated chose Fleetmatics LogBook over competitors because of ease-of-use, they offer features others did not, and their better value for the price.

Fleetmatics LogBook Customer Fact

Fred Garrison Oil chose Fleetmatics LogBook over competitors because of ease-of-use, they offer features others did not, and integrations with existing Fleetmatics solution.

Fleetmatics LogBook Customer Testimonial

Fleetmatics’ LogBook has allowed our organization to control our safety program in real time. This instant view of our compliance allows our safety department to react and correct any shortcoming that may be present.

Robert Lattimer, Director of Loss Control, Stewart Moving & Storage

Fleetmatics LogBook Customer Testimonial

Prior to LogBook, we struggled to stay on top of our paper log books and making sure every driver was up to date.

Greg Lovensheimer, Vice President, The Millcraft Group

Fleetmatics LogBook Customer Testimonial

Fleetmatics has mostly eliminated HOS violations. It highlights and helps prevent errant drivers from exceeding HOS.

Mike Kilpatrick, Risk Manager, McMahon Transport

Fleetmatics LogBook Customer Testimonial

LogBook has cut a lot of time and money, making everything all in one place.

Richard Amann, IT Director, ECS Transportation

Fleetmatics LogBook Customer Testimonial

Changing to an electronic logbook was very stressful for us installing it and the everyday users. Fleetmatics Logbook was simple to use and easy to install. This made the drivers very happy and less nervous about the solution we chose.

Chip Lowder, IT Director, Mcgee Brothers

Fleetmatics LogBook Customer Testimonial

We have 80 drivers running in 6 different states, Fleetmatics has made gathering and checking logs simple and easy.

Chad Harris, Operations Manager, Retif Oil and Fuel

Fleetmatics WORK Customer Testimonial

Since we have ditched paper-based invoicing, we perform 1-2 more jobs per work day, thus increasing sales.

Operations Director, Small Business Professional Services Company

Fleetmatics WORK Customer Testimonial

Here at Amistee, we have extremely unique needs in a niche market. After spending months researching several other CRM’s, ultimately, the custom adjustability is what made Fleetmatics Work our winning choice. Specifically, the ability to immediately invoice and email clients with a customized/formatted thank you letter including their specific before and after images (uploaded via the mobile app while doing the job) has been a crucial tool in our operational improvement. It is a great credit to FM, that our new process for Invoicing & Customer Follow-Up Communication provides significant savings financially for Amistee (from the costs of labor, postage, paper, ink and envelopes to name a few) and we now have a cohesive customer database which makes scheduling and communicating job assignments with field workers nearly foolproof. We have used the FM technology to eliminate as much human error as possible to maximize profits and minimize LP issues that are within our control.

Heather Miner, Office Operations Manager, Amistee Air Duct Cleaning

Fleetmatics WORK Customer Testimonial

We are managing more head count easier, with greater accuracy, with less time spent.

Mark Mariano, Vice President of Operations, Freedom Solar Power

Fleetmatics WORK Customer Testimonial

The scheduling page is very good for dispatch and allows everyone in the office to see jobs scheduled and assigned.

Lara Mottolo, Business Owner, Service Pumping & Drain Co.

Fleetmatics WORK Customer Testimonial

Easier to find client related work details, track client equipment, insight into all recent jobs. Quoting addition repairs is faster too.

Dawn Nelson, Operations Director, Greater Raleigh Refrigeration

Fleetmatics WORK Customer Testimonial

Increased profit margins through efficiency by 20%. Accountability of work crews, audit data of clients based work performed.

Chris DeCorte, Vice President, Chris DeCorte

Fleetmatics WORK Customer Testimonial

We can now find all of our work tickets and are able to track time and OT better.

Operations Director, Small Business Construction Company

Fleetmatics WORK Customer Testimonial

Fleetmatics WORK streamlined scheduling, increasing our productivity by 10%.

IT Specialist, Small Business Professional Services Company

Fleetmatics WORK Customer Testimonial

Improving cash flow by reducing un-invoiced jobs, better estimating and proposals by truly knowing job costs/times for each line of business.

Cole Watts, Vice President, Watts Enterprises LLC

Fleetmatics WORK Customer Testimonial

Having more accurate parts accountable and faster invoicing has increased billings by $30-50,000 per month.

Eric Kooienga, Fleet Manager, Air Components

Fleetmatics WORK Customer Testimonial

We have used WORK to set up an easy to learn system to fill our schedules daily. We are now operating at maximum capacity and are expanding our fleet!

Ryan Tichenor, Operations Manager, HTM MedTrans

Fleetmatics WORK Customer Testimonial

With Fleetmatics we are able to track our service jobs more closely. We’re able to bill out in a more timely manner. Our service dept is very efficient now that we use Fleetmatics!

Amy Rascher, Fleet Manager, Northern Mechanical Contractors




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