TechValidate Research on Verizon Connect

468 TechFacts – Page 1 of 16


Verizon Connect Customer Satisfaction Rating

Rosemary Adame, a Risk Manager at Above All Construction, would be very likely to recommend Verizon Connect for this reason:

It has helped our company and saved us money by using the tracking in the vehicles. When we had an issue customer service was quick to respond.

REVEAL Customer Testimonial

REVEAL reduced fuel costs by about 15% while minimizing abuse.

Chris Achorn Sr., Business Owner, Premier Pump & Supply

REVEAL Customer Testimonial

We are able to track fuel consumption across our fleet as well as cost and identifying fuel card abuse. We have never had access to this info before and it is extremely beneficial to a family business.

Chris Forbes, Operations Leader, KC Distributing

WORK Customer Testimonial

Our productivity is up around 25% due to less paperwork to fill out, which enables us to dispatch a job instantly with details rather than call and have to give information over the phone.

Jason Taylor, Operations Leader, Ways Enterprises LLC

REVEAL Customer Testimonial

We have reduced downtime and maintenance dollars by almost 15% due to Driver ID. They have reduced their speeds which in turn saves money and lives.

Mark Graham, Fleet Manager, HR Doornekamp Construction Ltd.

REVEAL Customer Testimonial

If we can save just 15 minutes a day of ‘padded labor’, per employee, we have paid for the cost of our annual subscription in about 5-6 months with our saved money.

REVEAL also helps us justify the charges to our customers’ hourly paid jobs.

Orin Hutchcraft, CEO, Hutchcraft Van Service

REVEAL Customer Testimonial

We have been able to reduce unwarranted stops, i.e. convenience stores, by almost 75% using alerts and geofences.

Andrew Blackford, Project Manager, CEI

REVEAL Customer Testimonial

We have 100% accountability on our routes. It gives us real-time data for updating customers as to when we will be arriving or a discrepancy such as a no-show.

Raymond Thompson, Operations Manager, W.D. Thompson

REVEAL Customer Testimonial

We have been able to monitor our drivers’ driving habits and create a safer work environment along with improving safe driving for an insurance discount.

Dave Lenz, CFO, Blessing Construction

REVEAL Customer Testimonial

We have decreased speeding tickets by 100%.

Marcus French, Business Owner, Samuel's Tree Service, LLC

REVEAL Customer Testimonial

Setting speeding parameters has decreased safety infractions and traffic violations by 70%.

Britton Morgan, Office Manager, ICS Inc.

REVEAL Customer Testimonial

It has allowed me to better utilize my fleet and increase productivity by 25% because I am able to route the drivers better.

Joe Foster, Fleet Manager, M & M Trucking Co.

REVEAL Customer Testimonial

We are using the driving style feature to identify and coach our drivers to not only improve safety, but also to reduce the cost of our insurance.

Dana Funrue, Operations Leader, LaRusso Concrete Company

REVEAL Customer Testimonial

We have seen a decrease of at least 80% in phone calls from people complaining about “reckless” driving.

Sabrina Fern, Operations Leader, Palm Central Provisions

REVEAL Customer Testimonial

We have decreased the amount of driving infractions by 25%.

Ryan Brunino, Fleet Manager, Ultimate Construction

REVEAL Customer Testimonial

We are getting our trucks’ PM’s 100% of the time within a day or two, or within a couple hundred miles of becoming due.

Operations Manager, Medium Enterprise Electronics Company

REVEAL Customer Testimonial

Since implementing REVEAL GPS into our fleet we have seen a more than 15% decrease in non-billable hours, increasing our revenue by over $6,000 per month.

J.M. Salazar, Business Owner, George Cunningham Company Inc.

REVEAL Customer Testimonial

We’ve cut costs per vehicle by $35 per month.

Office Manager, Medium Enterprise Environmental Services & Equipment Company

REVEAL Customer Testimonial

We have reduced our fuel spent by about 18% and improved our fleet safe driving scores by over 60%.

Nathan Kona, Operations Leader, Pyramid Roofing - VA

WORK Customer Testimonial

Construction is volatile and difficult to give metrics here, but I would say:

  • If at max capacity, our field workers are each able to do 1 more job per day when using the app for work orders, e-signatures, ease of seeing jobs on a phone, etc.
  • Invoicing is easier as documents, pictures, packing slips, etc. can be uploaded and attached to a work order. No more searching for info to prepare an invoice. Even if we save 5 minutes per invoice (some are more, some are less), if we did 2,000 invoices in a year at 5 minutes, that is approximately 20 days saved.

Controller, Small Business Construction Company

WORK Customer Testimonial

Time spent on daily scheduling has gone down from an hour and a half to 15 minutes.

Administrative Director, Small Business Construction Company

WORK Customer Testimonial

We have seen at least one more job being added to each truck because of not having to stop and fill out the required paperwork after every load. We are very happy with what we have experienced so far.

Fleet Manager, Small Business Transportation Services Company

WORK Customer Testimonial

Our drivers can do 5 jobs per day instead of 4.

Logistics Manager, Small Business Professional Services Company

WORK Customer Testimonial

Our field workers are each able to complete 1-3 jobs more per day than when we were using dispatching books. It saves time communicating with the technicians on where they are scheduled and it allows for them to not worry about the logistics, and focus on each job at hand.

Operations Manager, Small Business Professional Services Company

WORK Customer Testimonial

Dispatching is a lot more efficient. I no longer have to call our technicians to see what their schedules are looking like before I dispatch something. Now I can just dispatch an emergency call or site survey without having to worry about scheduling conflicts too much and can contact clients accordingly.

When customers call asking roughly what time our technicians will be at their home it is also a lot quicker and more efficient. Again, I do not need to call them with the ETA because now it is on my screen.

Finding clients’ information has never been easier. Before our technicians would call me throughout the day asking for clients’ information because they either cannot read the handwriting or the information says to call me. Now our technicians have all the information they need right at their fingertips.

Office Manager, Small Business Professional Services Company

WORK Customer Testimonial

We have seen an increase in AR collections by over 23% per year.

Office Manager, Small Business Construction Company

WORK Customer Testimonial

Our time scheduling jobs daily has gone from hours a day to usually 30 minutes or less. Our main service technician can get 5 more jobs a week using this application.

Business Operations, Small Business Construction Company

WORK Customer Testimonial

I have seen more than a 30% increase in productivity in the fieldworkers and completed tasks.

Operations Manager, Medium Enterprise Wholesale Distribution Company

WORK Customer Testimonial

The ability to know exactly where the guys are at in a day and also reroute has been invaluable.

Ben Dial, Operations Manager, Linescape

WORK Customer Testimonial

I’m a service technician. I have used the program for over 6 months. Quick and easy dispatches.

Jim Weaver, End User, Garment Machinery




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