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Fleetmatics Customer Research

How Fleetmatics is Helping Businesses!

Which areas of your business has Fleetmatics helped you improve on?

Fuel savings
38%
Maintenance
45%
Payroll
45%
Safety
59%

Fleetmatics offers a variety of features that improve overall success!

Which of the following Fleetmatics features have impacted your business success?

Fuel Card Integration
13%
Vehicle Maintenance
24%
Mobile App
31%
Garmin Integration
12%
Reports
60%
Vehicle History
43%
Dashboard
36%
Alerts
49%
POIs
29%
Other
3%

Fleetmatics WORK helps businesses in a variety of ways!

Please check each statement that you agree with.

Using Fleetmatics WORK has provided a great return on investment for my business.
33%
Fleetmatics WORK has made it easier to run and manage multiple jobs at one time.
77%
I would recommend Fleetmatics WORK to other businesses.
70%
Fleetmatics WORK has provided us with significant cost savings.
20%
We have saved a lot of time by using Fleetmatics WORK.
47%
Fleetmatics WORK helps me capture more jobs.
42%

Fleetmatics offers features which improve overall safety!

In which of the following ways has using Fleetmatics helped improve the overall safety of your business?

Reduced accidents
11%
Decreased aggressive driving behaviors
46%
Reduced speeding and harsh braking
61%
Improved driver accountability
91%

Fleetmatics’ variety of tracking features helps reduce overall costs!

In which of the following ways has tracking your entire fleet with Fleetmatics helped you lower your overall costs?

More accurate reports and alerts
47%
Faster and more efficient dispatching
49%
Enhanced timecard reporting
27%
Improved customer service and response time
49%
Complete visibility of your entire fleet’s location
85%

Fleetmatics offers a variety of features that save time & money!

In what ways have you used Fleetmatics to save money?

Maintain up to the minute visibility of fleet location for better routing and dispatching
73%
Utilize the Reports and Alerts to gain important insights into your business
61%
Coach drivers on speeding and harsh driving to improve safety and minimize vehicle wear and tear
69%

Fleetmatics helps address a variety of challenges!

In your business, what challenges does Fleetmatics help you address?

Increasing fuel costs
43%
Low visibility of vehicles and drivers
68%
Inefficient dispatching and routing
62%

Fleetmatics’ features tower over the competition!

What led you to choose Fleetmatics over other options?

Referred by a current Fleetmatics customer
32%
The software is intuitive and simple to use
46%
Fleetmatics offered features the competition did not
33%
Fleetmatics’ mobile application
29%

Fleetmatics offers features which save both time and money!

Which of the Fleetmatics WORK features have you utilized to save your business time and money?

Reports in WORK & REVEAL
43%
Mobile App
63%
Dashboard in WORK & Map in REVEAL
49%
Invoicing
20%
Online Payment Processing
3%
Accounting Integration
14%
Job List/ Job Central
31%
Fieldworker Tags
26%
Client Detail
23%
Inventory
3%

Fleetmatics WORK offers features which help control labor costs

In what ways have you used Fleetmatics WORK to control your labor costs?

Use reports to see how much time each fieldworker is spending on the job
42%
More efficient dispatching of fieldworkers with the real time map and dashboard in REVEAL
73%
Receiving real time updates from the fieldworkers’ mobile app
33%

Fleetmatics WORK offers features which help control labor costs

In what ways have you used Fleetmatics WORK to control your labor costs?

Use reports to see how much time each fieldworker is spending on the job
42%
More efficient dispatching of fieldworkers with the real time map and dashboard in REVEAL
73%
Receiving real time updates from the fieldworkers’ mobile app
33%

Fleetmatics WORK helps address a variety of challenges

What challenges in your business does Fleetmatics WORK help you address?

Difficulty managing fieldworkers & dispatch
73%
Piles of paperwork and lost documents
41%
Loss of payment due to inefficient paperwork
22%
Lack of client data in one place
24%

Fleetmatics offers features which save both time and money!

Which of the following Fleetmatics’ features have you used to save your business time and money?

Reports
72%
Route Replay
57%
Live Map
81%
Dashboard
39%
Mobile App
38%
Alerts
47%
Other
4%

Fleetmatics reduces costs through a variety of features!

In what ways have you used Fleetmatics to save money?

Maintaining up to the minute visibility of fleet location for better routing and dispatching
62%
Utilizing Reports and Alerts to gain insights into your business
50%
Coaching drivers on speeding and harsh driving to improve safety and minimize vehicle wear and tear
55%
Other
19%

Fleetmatics Helps Large Companies Cut Operating Costs

By what percentage were you able to reduce operating costs by using Fleetmatics?

10% or more: 65%
Less than 10%: 35%

Fleetmatics Helps Large Companies Cut Payroll Costs

By what percentage were you able to reduce payroll and overtime costs by using Fleetmatics?

10% or more: 61%
Less than 10%: 39%

Fleetmatics Helps Large Companies Cut Maintenance Costs

By what percentage were you able to reduce vehicle maintenance costs by using Fleetmatics?

10% or more: 61%
Less than 10%: 39%

Fleetmatics Helps Large Companies Cut Fuel Costs

By what percentage were you able to reduce fuel costs by using Fleetmatics?

10% or more: 65%
Less than 10%: 35%

Fleetmatics Helps Reduce Costs

By what percentage were you able to reduce costs in the following areas by using Fleetmatics?

40% or more 30% or more 20% or more 10% or more Less than 10%

Fuel Costs
Vehicle Maintenance Costs
Payroll and Overtime Costs
Operating Costs

Fleetmatics considered upgrade

Do you view your current solution as an upgrade to what you were using previously?

Yes: 78%
No: 22%

Fleetmatics LogBook Helps Lower Costs

Which of the following features in the LogBook solution helps your company lower costs?

Hours of Service violation alerts
64%
Automated reports
60%
Electronic DVIR
47%
Driver app
32%

Fleetmatics LogBook Solution

In which of the following ways has Fleetmatics’ LogBook solution helped your company?

Gave access to your drivers’ hours of service (HOS) in real time
78%
Significantly reduced the amount of time employees spend on paperwork
53%
Prepared your business for the upcoming ELD mandate changes
52%

Fleetmatics LogBook Increases Productivity

Which of the following features in the LogBook solution helps your company increase productivity?

Hours of service violation alerts
65%
Automated reports
60%
Driver app
52%
Electronic DVIR
46%

LogBook Helps Businesses Succeed

In which of the following ways has Fleetmatics’ LogBook solution helped your company?

Gave access to your drivers’ hours of service (HOS) in real time
78%
Decreased the number of HOS compliance violations
35%
Significantly reduced the amount of time employees spend on paperwork
52%
Prepared your business for the upcoming ELD mandate changes
51%
Decreased DVIR time and paperwork
40%

Reduciendo gastos en combustible

¿En que maneras ha utilizado Fleetmatics para el control en el gasto de combustible?

Alertas de indecisión para capacitar conductores si mantienen el vehículo encendido por periodos largos.
50%
Capacitando a los conductores cambiando su estilo de conducción
29%
Monitoreo del consumo de gas
64%

Seguridad en su flota

¿Ha ayudado Fleetmatics con la seguridad de su flota y prevención de robo?

Si
88%
No
12%

El costo de la indecisión

¿Qué porcentaje ha podido disminuir el tiempo de indecisión con Fleetmatics?

Más de 50%: 13%
40%: 13%
30%: 7%
10% o mas: 47%
10% o menos: 20%

81% de nuestros clientes disminuye los gastos de las operaciones con reportes y alertas.

Fleetmatics

Reportes y alertas
81%
Geocercas
44%
Aplicación móvil
38%
Tablero
13%
Historial del vehículo
38%

Key Benefits of Fleetmatics

What led you to choose Fleetmatics over other options?

Fleetmatics offers features the competition did not
45%
Fleetmatics is more intuitive and easy to use
43%
Fleetmatics meets the complex needs of large businesses
35%
Fleetmatics’ mobile application
29%

Fleetmatics Helps Large Companies Cut Costs

By what percentage were you able to reduce costs in the following areas by using Fleetmatics?

40% or more 30% or more 20% or more 10% or more Less than 10%

Fuel Costs
Vehicle Maintenance Costs
Payroll and Overtime Costs
Operating Costs



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