TechValidate Research on Verizon Connect

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Fleetmatics LogBook Customer Research

How much has Fleetmatics LogBook helped your company or department improve against key goals related to Productivity, Cost Savings, and Revenue?

More than 30% More than 20% More than 10% Up to 10%

Productivity
Cost Savings
Revenue

Fleetmatics LogBook Customer Research

How much has Fleetmatics LogBook helped your company or department improve against key goals related to Productivity?

More than 10%: 72%
Up to 10%: 28%

Fleetmatics WORK Customer Research

Fleetmatics WORK Cuts Dispatching Time

How much has Fleetmatics WORK helped your company or department improve against key goals related to Dispatching Time?

More than 30% More than 20% More than 10% Up to 10%

Dispatching Time

Fleetmatics WORK Customer Research

Fleetmatics WORK Improves Scheduling Efficiency

How much has Fleetmatics WORK helped your company or department improve against key goals related to Scheduling Efficiency?

More than 30% More than 20% More than 10% Up to 10%

Scheduling Efficiency

Fleetmatics WORK Customer Research

Fleetmatics WORK Improves Customer Satisfaction

How much has Fleetmatics WORK helped your company or department improve against key goals related to Customer Satisfaction?

More than 30% More than 20% More than 10% Up to 10%

Customer Satisfaction

Fleetmatics WORK Customer Research

Fleetmatics WORK Improves Revenue

How much has Fleetmatics WORK helped your company or department improve against key goals related to Revenue?

More than 30% More than 20% More than 10% Up to 10%

Revenue

Fleetmatics WORK Customer Research

Fleetmatics WORK Saves Money

How much has Fleetmatics WORK helped your company or department improve against key goals related to Cost Savings?

More than 30% More than 20% More than 10% Up to 10%

Cost Savings

Fleetmatics WORK Customer Research

Fleetmatics WORK Increases Productivity

How much has Fleetmatics WORK helped your company or department improve against key goals related to Productivity?

More than 30% More than 20% More than 10% Up to 10%

Productivity

Fleetmatics LogBook Customer Research

How much has Fleetmatics LogBook helped your company or department improve against key goals related to Safety and Compliance?

More than 30% More than 20% More than 10% Up to 10%

Safety
Compliance

Fleetmatics LogBook Customer Research

Fleetmatics LogBook Improves Safety

How much has Fleetmatics LogBook helped your company or department improve against key goals related to Safety?

More than 30% More than 20% More than 10% Up to 10%

Safety

Fleetmatics LogBook Customer Research

Fleetmatics LogBook Improves Revenue

How much has Fleetmatics LogBook helped your company or department improve against key goals related to Revenue?

More than 30% More than 20% More than 10% Up to 10%

Revenue

Fleetmatics LogBook Customer Research

Fleetmatics LogBook Saves Money

How much has Fleetmatics LogBook helped your company or department improve against key goals related to Cost Savings?

More than 30% More than 20% More than 10% Up to 10%

Cost Savings

Fleetmatics LogBook Customer Research

Fleetmatics LogBook Increases Productivity

How much has Fleetmatics LogBook helped your company or department improve against key goals related to Productivity?

More than 30% More than 20% More than 10% Up to 10%

Productivity

Fleetmatics Customer Research

How many more jobs per field worker, per week, are you able to do since using Fleetmatics WORK?

4 or more: 64%
3: 16%
2: 14%
1: 7%

Fleetmatics Customer Research

Dans quelles mesures la solution vous aide-t-elle à améliorer la sécurité des conducteurs ?

En réduisant les comportements de conduite à risque
71%
En contrôlant les limitations de vitesse que vous avez imposées
39%
Grâce à un meilleur suivi de la maintenance des véhicules
21%
Grâce au bouton panique
5%

Fleetmatics Customer Research

Why did you choose Fleetmatics LogBook over other competitive solutions?

Ease-of-use
44%
Integration with my existing Fleetmatics solution
39%
Better value for the price
34%
Fleetmatics offered features others did not
32%

Fleetmatics Customer Research

Which of the following features in the LogBook solution helps your company lower costs?

Automated reports
59%
Hours of Service violation alerts
52%
Electronic DVIR
32%
Driver app
29%
Unassigned miles alert
22%

Fleetmatics Customer Research

Which of the following features in the LogBook solution helps your company increase productivity?

Automated reports
65%
Hours of service violation alerts
55%
Electronic DVIR
37%
Driver app
35%
Unassigned miles alert
18%

Fleetmatics Customer Research

Besides the government mandate, what led you to start using the Fleetmatics LogBook solution?

Integration with tracking
68%
Wanted to improve safety
46%
Wanted to improve our CSA score / fewer HOS violations
43%
Wanted to decrease the time employees spend doing paperwork
41%
Wanted electronic DVIR
35%

Fleetmatics Customer Research

In which of the following ways has Fleetmatics’ LogBook solution helped your company?

Gave access to drivers’ hours of service (HOS) in real time
66%
Prepared our business for the upcoming ELD mandate changes
66%
Significantly reduced the amount of time employees spend on paperwork
50%
Decreased the number of HOS compliance violations
36%
Decreased DVIR time and paperwork
33%

Fleetmatics Customer Research

Fleetmatics WORK Saves Time & Money

Which of the Fleetmatics WORK features have you utilized to save your business time and money?

Mobile App
75%
Job List / Job Central
54%
Dashboard
52%
Reports
45%
Client Detail
41%

Fleetmatics LogBook Customer Research

What led you to start using the Fleetmatics LogBook solution?

Prepare for the upcoming law and regulation changes
71%
Integration with tracking
65%
Wanted to decrease the time employees spend doing paperwork
46%
Wanted to improve our CSA score
37%

Fleetmatics Customer Research

Quel avantage compétitif espérez-vous obtenir grâce à la géolocalisation?

Augmenter le nombre d’interventions par jour
29%
Diminuer les frais de maintenance et de carburant
49%
Améliorer le service client
49%
Améliorer votre visibilité sur votre flotte
66%

Fleetmatics Customer Research

What business challenges does Fleetmatics help you address?

Increasing fuel costs
26%
High payroll costs
21%
Locating staff immediately
95%
Customer billing disputes
31%

Fleetmatics Customer Research

Fleetmatics: Better Than The Competition!

Why did you choose Fleetmatics over other options?

It is very easy and simple to use
81%
Includes features that the competition does not have
23%
Referred by a current Fleetmatics customer
14%
We could see the rapid return on investment
16%

Fleetmatics Customer Research

Fleetmatics Helps Improve Safety!

In what ways has Fleetmatics helped improve the overall safety of your business?

Keeping on top of maintenance
42%
Decreased aggressive driving behaviours
46%
Reduced speeding and harsh driving
57%
Improved driver accountability
83%

Fleetmatics Customer Research

Fleetmatics Helps Decrease Payroll Costs!

In what ways does Fleetmatics help you decrease your payroll costs?

Automating time sheets
10%
Checking time sheets for discrepancies
50%
Verifying times that staff are on site
71%
Locating staff quicker
60%

Fleetmatics Customer Research

Fleetmatics Helps Businesses Reduce Fuel Costs!

In what ways have you reduced your fuel costs?

Decreasing idle times
39%
Monitoring fuel card purchases for discrepancies
23%
Reducing personal use of vehicles
57%
Coaching drivers on improving their driving behaviour
47%

Fleetmatics Customer Research

Fleetmatics’ Features Help Businesses Save Time and Money!

Which of the following Fleetmatics features have you used to save your business time and money?

Reports
74%
Route Replay
53%
Live Map
87%
Dashboard
43%
Mobile App
37%
Alerts
45%

Fleetmatics Customer Research

Fleetmatics Helps Reduce Costs!

By what percentage were you able to reduce costs in the following areas?

More than 40% More than 30% More than 20% More than 10% Up to 10%

Fuel costs
Payroll and overtime costs
Operating costs
Vehicle maintenance costs



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