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100 Case Studies – Page 2 of 4


Fleetmatics Case Study

Davis Oil Company

Introduction

This case study of Davis Oil Company is based on a March 2017 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“Fleetmatics saves money on paper logs, takes less room to file logs, and we are able to print anything DOT may need, such as PreTrip Inspections.”

Challenges

Davis Oil Company began looking for an electronic logging solution for a number of reasons:

  • Wanted to improve safety
  • Wanted to improve their CSA score / fewer HOS violations
  • Needed integration with tracking

The company chose Fleetmatics LogBook over competitive solutions because of LogBook’s ease of use, and value for the price.

Use Case

The Hours of Service violation alerts have helped the company to increase productivity, and the Electronic DVIR has helped to cut costs.

Results

Overall, Fleetmatics LogBook has improved Davis Oil Company’s business in a variety of ways:

  • Significantly reduced the amount of time employees spend on paperwork
  • Decreased DVIR time and paperwork
  • Decreased the number of HOS compliance violations

Furthermore, over 90% of Davis Oil Company’s team transitioned to LogBook within 1 week.

Fleetmatics Case Study

Wall Timber Products

Introduction

This case study of Wall Timber Products is based on a March 2017 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“Knowing the HOS available ‘Real Time’ enables our Fleet Managers to know how many more loads can be shipped daily. This is a huge increase in utilization.”

Challenges

Wall Timber Products began looking for an electronic logging solution for a number of reasons:

  • Wanted to decrease the time employees spend doing paperwork
  • Wanted to improve safety
  • Wanted to improve their CSA score / fewer HOS violations
  • Needed integration with tracking

The company chose Fleetmatics LogBook over competitive solutions because of LogBook’s ease of use and integration with their existing Fleetmatics solution.

Use Case

A number of LogBook features have helped Wall Timber Products to increase productivity, while also lowering costs at the same time:

  • Automated reports
  • Hours of service violation alerts
  • Unassigned miles alert
  • Driver app

Results

Overall, Fleetmatics LogBook has improved Wall Timber Products’ business in the following ways:

  • Given them access to drivers’ hours of service (HOS) in real time
  • Significantly reduced the amount of time employees spend on paperwork
  • Prepared their business for the upcoming ELD mandate changes

As Fleet Manager Philip Burress says, “This system offers anything that you could need or use. In my 23yrs of transportation, I have seen a number of different systems and this system is the easiest windows based system I have ever seen.”

Fleetmatics Case Study

Leonhardt Pipe & Supply

Introduction

This case study of Leonhardt Pipe & Supply is based on a March 2017 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“Fleetmatics saves my drivers time and keeps them moving, and the automated reports save our inside team a lot of hours every month.”

Challenges

Leonhardt Pipe & Supply began looking for an electronic logging solution in order to better manage their fleet and integrate logging with their GPS solution. The company chose Fleetmatics LogBook over competitive solutions because of features that others did not have.

Use Case

Fleetmatics LogBook’s automated reports and mobile driver app have helped the company to increase productivity, and a number of features have lowered costs:

  • Automated reports
  • Hours of Service violation alerts
  • Unassigned miles alert
  • Driver app

Results

Overall, Fleetmatics LogBook has improved Leonhardt Pipe & Supply’s business in a variety of ways:

  • Decreased DVIR time and paperwork
  • Significantly reduced the amount of time employees spend on paperwork
  • Given them access to drivers’ hours of service (HOS) in real time
  • Decreased the number of HOS compliance violations
  • Prepared their business for the upcoming ELD mandate changes

Furthermore, over 90% of Leonhardt Pipe & Supply’s team transitioned to LogBook within 4 weeks.

As Vice President Josh Leonhardt says, “Fleetmatics pays for itself over and over again, and it provides me with data I wouldn’t otherwise have to make better decisions regarding my company vehicles and drivers.”

Fleetmatics Case Study

Weaver Barns

Introduction

This case study of Weaver Barns is based on a March 2017 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“The system is very easy to use.”

Challenges

Weaver Barns began looking for an electronic logging solution for a number of reasons:

  • Wanted to decrease the time employees spend doing paperwork
  • Wanted to improve their CSA score / fewer HOS violations
  • Needed integration with tracking

The company chose Fleetmatics LogBook over competitive solutions for the following reasons:

  • Ease-of-use
  • Features that others did not have
  • Value for the price

Use Case

Fleetmatics LogBook’s automated reports and Hours of Service violation alerts helped Weaver Barns to increase productivity, while cutting costs.

Results

Overall, Fleetmatics LogBook has improved Weaver Barns’ business in a variety of ways:

  • Significantly reduced the amount of time employees spend on paperwork
  • Given them access to drivers’ hours of service (HOS) in real time
  • Prepared their business for the upcoming ELD mandate changes

Furthermore, over 90% of Weaver Barns’ team transitioned to LogBook within 2 weeks.

Fleetmatics Case Study

DTW Transport

Introduction

This case study of DTW Transport is based on a March 2017 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“Fleetmatics was very easy to teach, learn, and use. We bought regular tablets that also save us money.”

Challenges

DTW Transport began looking for an electronic logging solution because they wanted to improve safety, and they wanted electronic DVIR.

DTW ultimately chose Fleetmatics LogBook over competitive solutions because of features that others did not have, and value for the price.

Use Case

DTW found that Fleetmatics LogBook helps them increase productivity through automated reports and Hours of Service violation alerts.

The company was also able to save money using LogBook’s

  • Automated reports
  • Hours of Service violation alerts
  • Unassigned miles alert

Results

Fleetmatics LogBook has helped DTW Transport in the following ways:

  • Given them access to drivers’ hours of service (HOS) in real time
  • Decreased the number of HOS compliance violations
  • Prepared their business for the upcoming ELD mandate changes

Furthermore, over 90% of DTW Transport’s team transitioned to LogBook within 2 weeks.

Fleetmatics Case Study

Industrial Oils Unlimited

Introduction

This case study of Industrial Oils Unlimited is based on a March 2017 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“We are HOS violation-free for the last 12 months!”

Challenges

Industrial Oils Unlimited began looking for an electronic logging solution for a number of reasons:

  • Wanted to decrease the time employees spend doing paperwork
  • Wanted electronic DVIR
  • Wanted to improve safety
  • Wanted to improve their CSA score / fewer HOS violations
  • Needed integration with tracking

The company chose Fleetmatics LogBook over competitive solutions for the following reasons:

  • Ease-of-use
  • Integration with their existing Fleetmatics solution
  • Value for the price

Use Case

A number of LogBook features have helped Industrial Oils Unlimited to improve productivity:

  • Automated reports
  • Hours of service violation alerts
  • Driver app
  • Electronic DVIR

The automated reports also help to lower costs.

Results

Overall, Fleetmatics LogBook has improved Industrial Oils Unlimited’s business in a variety of ways:

  • Significantly reduced the amount of time employees spend on paperwork
  • Decreased DVIR time and paperwork
  • Gave them access to drivers’ hours of service (HOS) in real time
  • Decreased the number of HOS compliance violations
  • Prepared their business for the upcoming ELD mandate changes

Furthermore, over 90% of Industrial Oils Unlimited’s team transitioned to LogBook within 2 weeks.

Fleetmatics Case Study

Tucker Milling

Introduction

This case study of Tucker Milling is based on a March 2017 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“Fleetmatics is very simple to use. Now the drivers’ logs are one thing I don’t have to worry about.”

Challenges

Tucker Milling wanted to decrease the time its employees spent doing paperwork and wanted to be sure its electronic logs were integrated with tracking.

The company chose Fleetmatics LogBook over competitive solutions because of its ease of use and value for the price.

Use Case

Tucker Milling found that Fleetmatics LogBook was able to help increase productivity, due to its automated reports and electronic DVIR.

Results

Fleetmatics LogBook has helped Tucker Milling in a variety of ways:

  • Significantly reduced the amount of time employees spend on paperwork
  • Decreased DVIR time and paperwork
  • Gave them access to drivers’ hours of service (HOS) in real time
  • Prepared their business for the upcoming ELD mandate changes

Furthermore, over 90% of Tucker Milling’s drivers transitioned to LogBook within 1 week.

Fleetmatics Case Study

A & I Distributors

Introduction

This case study of A & I Distributors is based on a March 2017 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“When we converted to electronic logs, there were a few holdouts. These were very quickly converted when they saw the ease of use and less paperwork.”

Challenges

A & I Distributors began to review electronic logging solutions for a few reasons:

  • Wanted electronic DVIR
  • Wanted to improve their CSA score / fewer HOS violations
  • Needed integration with tracking

A & I ultimately chose Fleetmatics LogBook over competitive solutions because it offered features that others did not have.

Use Case

A & I Distributors found that Fleetmatics LogBook has a number of features that help increase productivity:

  • Automated reports
  • Hours of service violation alerts
  • Electronic DVIR

At the same time, A & I is able to lower costs using the LogBook’s driver app and electronic DVIR.

Results

Fleetmatics LogBook has helped A & I Distributors in many ways:

  • Significantly reduced the amount of time employees spend on paperwork
  • Decreased DVIR time and paperwork
  • Given them access to drivers’ hours of service (HOS) in real time
  • Decreased the number of HOS compliance violations
  • Prepared their business for the upcoming ELD mandate changes

Fleetmatics Case Study

A Construction Company Reduced Fuel and Labour Costs by More Than 10%

Introduction

This case study of a small business construction company is based on a June 2016 survey of Fleetmatics customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Fleetmatics:

  • Addresses the following challenges with Fleetmatics:
    • Increasing fuel costs
    • Locating staff immediately
    • Customer billing disputes

Use Case

The key features and functionalities of Fleetmatics that the surveyed company uses:

  • Improved overall safety with Fleetmatics by:
    • Keeping on top of maintenance
    • Decreased aggressive driving behaviours
    • Reduced speeding and harsh driving
    • Improved driver accountability

Results

The surveyed company achieved the following results with Fleetmatics:

  • Areas of business Fleetmatics helped improve:
    • Fuel savings
    • Maintenance
    • Safety
  • Fleetmatics helped reduce the following areas of cost:
    • Fuel costs: more than 10%
    • Payroll and overtime costs: more than 10%
    • Operating costs: more than 10%
    • Vehicle maintenance costs: more than 10%
  • Areas of business Fleetmatics helped increase productivity:
    • Staff verification
    • Customer billing
  • Reduced fuel costs with Fleetmatics by:
    • Monitoring fuel card purchases for discrepancies
    • Reducing personal use of vehicles
    • Coaching drivers on improving their driver behaviour
  • Decreased payroll costs with Fleetmatics by:
    • Locating staff quicker
  • Chose Fleetmatics over other options:
    • It is very easy and simple to use
    • It has features the competition does not have
    • They could see the rapid return on investment

Fleetmatics Case Study

Fleetmatics Helps Raikot Logistics Save More Than 20% On Payroll Costs

Introduction

This case study of Raikot Logistics is based on a June 2016 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

Challenges

  • The business challenge that led Raikot Logistics to search for tracking:
    • Locating staff immediately

Use Case

  • Improves overall safety with Fleetmatics through:
    • Decreased aggressive driving behaviours
    • Reduced speeding and harsh driving
    • Improved driver accountability

Results

  • Fleetmatics helps the business improve:
    • Fuel savings
    • Payroll
    • Safety
  • Lowered fuel costs by more than 20%
  • Lowered payroll and overtime costs by more than 20%
  • Lowered operating costs by more than 20%
  • Increased productivity with Fleetmatics through:
    • Staff verification
    • Improved customer response times
  • Reduced fuel costs with Fleetmatics by:
    • Decreasing idle times
    • Reducing personal use of vehicles
    • Coaching drivers on improving their driver behaviour
  • Decreased payroll costs with Fleetmatics by:
    • Automating time sheets
    • Checking time sheets for discrepancies
    • Verifying times that staff are on site
    • Locating staff quicker
  • Chose Fleetmatics over other options because it is very easy and simple to use

Fleetmatics Case Study

Case Study: Kent Relocation Group Reduce Fuel and Payroll Costs

Introduction

This case study of Kent Relocation Group is based on a June 2016 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“Fleetmatics helps with locating staff.”

Challenges

  • The business challenges that led Kent Relocation Group to search for tracking:
    • Locating staff immediately
    • Customer billing disputes
  • Chose Fleetmatics over other options:
    • Very easy and simple to use
    • Could see the rapid return on investment

Use Case

  • Improves overall safety with Fleetmatics through:
    • Decreased aggressive driving behaviours
    • Improved driver accountability

Results

  • Fleetmatics helps the business improve:
    • Fuel savings
    • Maintenance
    • Safety
  • Lowered fuel costs by up to 10%
  • Lowered payroll and overtime costs by more than 20%
  • Lowered operating costs by up to 10%
  • Increased productivity with Fleetmatics through:
    • Staff verification
    • Dispatch
    • Improved customer response times
  • Reduced fuel costs with Fleetmatics by:
    • Monitoring fuel card purchases for discrepancies
    • Reducing personal use of vehicles
  • Decreased payroll costs with Fleetmatics by:
    • Checking time sheets for discrepancies
    • Verifying times that staff are on site
    • Locating staff quicker

Fleetmatics Case Study

Case Study: Meales Concrete Pumping Reduce Payroll Costs

Introduction

This case study of Meales Concrete Pumping is based on a June 2016 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“The biggest benefits we’ve seen with Fleetmatics is improving customer responses, eliminating discrepancies, and better invoicing.”

Challenges

  • Searched for a vehicle tracking solution in order to:
    • Reduce high payroll costs
    • Locate staff immediately
    • Improve safety

Use Case

  • Meales Concrete Pumping use the following features to improve safety and payroll:
    • Route Replay
    • Live Map

Results

  • Fleetmatics has helped Meales Concrete Pumping reduce the following areas of cost:
    • Payroll and overtime costs by more than 10%
    • Operating costs by more than 10%
  • Fleetmatics has helped them increase productivity through:
    • Staff verification
    • Dispatch
    • Customer billing
    • Better customer response times
  • Meales Concrete Pumping have decreased payroll costs with Fleetmatics by:
    • Checking time sheets for discrepancies
    • Verifying times that staff are on site
    • Locating staff quicker
  • They chose Fleetmatics over other options because it is very easy and simple to use

Case Study: Kaw Roofing & Sheet Metal

Introduction

This case study of Kaw Roofing & Sheet Metal is based on a June 2014 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“The two features of Fleetmatics that we use the most are the detailed reports and the route replay. These help us to confirm locations, routes, unscheduled stops and time cards.”

Challenges

  • Searched for a GPS fleet management solution in order to:
    • Manage or reduce payroll expenses
    • Control fuel costs
    • Increase the productivity of drivers
    • Improve customer service and response time
    • Enhance safety and security of the fleet vehicles and drivers

Use Case

  • Controls fuel costs with Fleetmatics by:
    • Coaching drivers on changing their driving behavior
    • Monitoring fuel card purchases for discrepancies
  • Impacted business success with the following features:
    • Fuel card integration
    • Reports
    • Vehicle history
    • Dashboard
    • Alerts
    • POIs

Results

  • Is very satisfied with Fleetmatics.
  • Lowered operating costs by 10-24% with Fleetmatics.
  • Improves operational efficiencies with Fleetmatics by:
    • Maintaining up to the minute visibility of fleet location for better routing and dispatching
    • Utilizing the Reports and Alerts to curb wasted fuel
    • Coaching drivers on speeding and harsh driving to improve safety and minimize vehicle wear and tear
    • Leveraging the historical data in the various reports to manage and improve customer service
  • Purchased Fleetmatics over the competition because:
    • The software is intuitive and simple to use
    • Fleetmatics offered features the competition did not
    • Fleetmatics’ mobile application
    • Superior reputation and reviews
  • Increased productivity in the following areas with Fleetmatics:
    • Route optimization
    • Dispatch
    • Timecards
    • Fuel savings
    • Response times
    • Customer service

Case Study: C & T Lawns

Introduction

This case study of C & T Lawns is based on a June 2014 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“Initially, the idling feature was the most important in controlling fuel waste. After using other features, we were able to improve routing and response time. Vehicle maintenance has also improved with alerts for service.”

“With Fleetmatics, routing, maintenance and fuel savings are the biggest benefits.”

Challenges

  • Searched for a GPS fleet management solution in order to:
    • Control fuel costs

Use Case

  • Controls fuel costs with Fleetmatics by:
    • Using Idling Alerts to coach drivers in real-time if they idle their vehicles too long
  • Impacted business success with the following features:
    • Vehicle maintenance
    • Reports
    • Dashboard
    • Alerts

Results

  • Is very satisfied with Fleetmatics.
  • Lowered operating costs by less than 10% with Fleetmatics.
  • Improves operational efficiencies with Fleetmatics by:
    • Maintaining up to the minute visibility of fleet location for better routing and dispatching
  • Purchased Fleetmatics over the competition because:
    • Superior reputation and reviews
  • Increased productivity in the following areas with Fleetmatics:
    • Route optimization
    • Fuel savings

Case Study: Golden Rule Plumbing Heating & Cooling

Introduction

This case study of Golden Rule Plumbing Heating & Cooling is based on a June 2014 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“Fleetmatics has helped us save!”

Challenges

  • Searched for a GPS fleet management solution in order to:
    • Control fuel costs
    • Increase the productivity of drivers
    • Improve customer service and response time
    • Enhance safety and security of the fleet vehicles and drivers

Use Case

  • Controls fuel costs with Fleetmatics by:
    • Using Idling Alerts to coach drivers in real-time if they idle their vehicles too long
    • Running contests and incentives for the drivers with the best fuel efficiency
    • Coaching drivers on changing their driving behavior
    • Monitoring fuel card purchases for discrepancies
  • Impacted business success with the following features:
    • Fuel card integration
    • Vehicle maintenance
    • Mobile app
    • Reports
    • Vehicle history
    • Dashboard
    • Alerts
    • POIs

Results

  • Is very satisfied with Fleetmatics.
  • Lowered operating costs by 25-49% with Fleetmatics.
  • Improves operational efficiencies with Fleetmatics by:
    • Maintaining up to the minute visibility of fleet location for better routing and dispatching
    • Utilizing the Reports and Alerts to curb wasted fuel
    • Coaching drivers on speeding and harsh driving to improve safety and minimize vehicle wear and tear
    • Leveraging the historical data in the various reports to manage and improve customer service
  • Purchased Fleetmatics over the competition because:
    • The software is intuitive and simple to use
    • Fleetmatics offered features the competition did not
    • Fleetmatics’ mobile application
    • Superior reputation and reviews
    • Fleetmatics offered a better price
  • Increased productivity in the following areas with Fleetmatics:
    • Route optimization
    • Dispatch
    • Fuel savings
    • Response times
    • Customer service

Case Study: Small Business Professional Services Company

Introduction

This case study of a small business professional services company is based on a June 2014 survey of Fleetmatics customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Fleetmatics’ detailed reports are used to document times of service during snow storms.”

“Fleetmatics’ detailed reports enable us to dispute ‘lack of service’ issues during snow storms. We are able to locate vehicles in real time if we need to re-route them.”

Challenges

  • Searched for a GPS fleet management solution in order to:
    • Increase the productivity of drivers
    • Improve time of service documentation

Use Case

  • Controls fuel costs with Fleetmatics by:
    • Using Idling Alerts to coach drivers in real-time if they idle their vehicles too long
    • Coaching drivers on changing their driving behavior
  • Impacted business success with the following features:
    • Reports
    • Alerts

Results

  • Is very satisfied with Fleetmatics.
  • Improves operational efficiencies with Fleetmatics by:
    • Maintaining up to the minute visibility of fleet location for better routing and dispatching
    • Utilizing the Reports and Alerts to curb wasted fuel
    • Coaching drivers on speeding and harsh driving to improve safety and minimize vehicle wear and tear
  • Purchased Fleetmatics over the competition because:
    • Superior reputation and reviews
  • Increased productivity in the following areas with Fleetmatics:
    • Billing
    • Customer service

Case Study: Small Business Wholesale Distribution Company

Introduction

This case study of a small business wholesale distribution company is based on a April 2015 survey of Fleetmatics WORK customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Fleetmatics helps techs get information about jobs and job contracts from the office right away.”

Challenges

  • The following need prompted their search for a field services management solution.
    • Productivity of fieldworkers
  • Addressed the following challenges with Fleetmatics WORK:
    • Difficulty managing fieldworkers and dispatch
    • Lack of client data in one place

Use Case

  • Uses Fleetmatics WORK in the following way to control labor costs:
    • Gaining more efficient dispatching with the real time scheduler
  • Grows business and increases revenue by using the Fleetmatics WORK solution to do the following:
    • Maintain visibility of fieldworkers for better scheduling and dispatching
  • Currently manages a fleet of 0 vehicles in addition to their fieldworkers.

Results

  • Chose Fleetmatics WORK over other options for the following reason:
    • They were referred by a current Fleetmatics customer
  • Uses the following Fleetmatics WORK features to save their business time and money:
    • Reports
    • Dashboard
    • Job List / Job Central
    • Fieldworker Tags
  • Fleetmatics WORK helped improve the following:
    • Dispatching
  • Reduced costs in the following areas with Fleetmatics WORK:
    • Back office labor costs: less than 10%

Case Study: Small Business Professional Services Company

Introduction

This case study of a small business professional services company is based on a May 2015 survey of Fleetmatics WORK customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Fleetmatics saved me time and money by allowing us to accomplish more tasks with less resources.”

Challenges

  • The following needs prompted their search for a field services management solution.
    • Productivity of fieldworkers
    • Customer service and response time
    • Labor costs
    • Invoicing
  • Addressed the following challenges with Fleetmatics WORK:
    • Difficulty managing fieldworkers and dispatch
    • Piles of paperwork and lost documents
    • Loss of payment due to inefficient paperwork
    • Lack of client data in one place

Use Case

  • Uses Fleetmatics WORK in the following ways to control labor costs:
    • Uses reports to see how much time each fieldworker is spending on the job
    • Gains more efficient dispatching with the real time scheduler
    • Receives real time updates from the fieldworkers’ mobile app
  • Grows business and increases revenue by using the Fleetmatics WORK solution to do the following:
    • Invoice as soon as the job is completed
    • Maintain visibility of fieldworkers for better scheduling and dispatching
    • Utilize the Reports to gain important insights into your business
    • Manage fieldworkers to improve time to customer and reduce transit times
  • Currently manages a fleet of 1-10 vehicles in addition to their fieldworkers.

Results

  • Chose Fleetmatics WORK over other options for the following reasons:
    • The software is intuitive and simple to use
    • Fleetmatics offered features the competition did not
    • Fleetmatics WORK Mobile App
  • Use the following Fleetmatics WORK features to save their business time and money:
    • Reports
    • Mobile App
    • Dashboard
    • Invoicing
    • Accounting Integration
    • Job List / Job Central
    • Client Detail
  • Fleetmatics WORK helped improve the following:
    • Dispatching
    • Labor savings
    • Customer service
    • Invoicing
  • Reduced costs in the following areas with Fleetmatics WORK:
    • Payroll and overtime costs: 30% or more
    • Operating costs: 30% or more
    • Back office labor costs: 40% or more

Case Study: Small Business Electronics Company

Introduction

This case study of a small business electronics company is based on a April 2015 survey of Fleetmatics WORK customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • The following needs prompted their search for a field services management solution.
    • Productivity of fieldworkers
    • Customer service and response time
  • Addressed the following challenge with Fleetmatics WORK:
    • Piles of paperwork and lost documents

Use Case

  • Uses Fleetmatics WORK in the following ways to control labor costs:
    • Uses reports to see how much time each fieldworker is spending on the job
    • Able to gain more efficient dispatching with the real time scheduler
  • Grows business and increases revenue by using the Fleetmatics WORK solution to do the following:
    • Maintain visibility of fieldworkers for better scheduling and dispatching
    • Manage fieldworkers to improve time to customer and reduce transit times
  • Currently manages a fleet of 0 vehicles in addition to their fieldworkers.

Results

  • Chose Fleetmatics WORK over other options for the following reason:
    • The software is intuitive and simple to use
  • Use the following Fleetmatics WORK features to save their business time and money:
    • Reports
    • Dashboard
  • Fleetmatics WORK helped improve the following:
    • Dispatching
    • Customer service

Case Study: Small Business Transportation Services Company

Introduction

This case study of a small business transportation services company is based on a April 2015 survey of Fleetmatics customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Sought out a GPS Fleet Management Solution for the following reason:
    • To enhance safety and security of their fleet vehicles and drivers
  • Addressed the following challenge with Fleetmatics:
    • Inefficient dispatching and routing

Results

  • Chose Fleetmatics over the competition because of the following:
    • Fleetmatics offered features that the competition did not
  • Improved the following area using Fleetmatics:
    • Dispatching

Case Study: Door Systems, Inc.

Introduction

This case study of Door Systems, Inc. is based on a August 2014 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

Challenges

  • Solved the following operational challenges by deploying Fleetmatics:
    • Payroll expense
    • Fuel costs
    • Productivity of drivers
    • Customer service and response time

Use Case

  • Uses the following social media channels:
    • Facebook
    • Twitter
    • LinkedIn
    • Google+

Results

  • Lowered overall costs with Fleetmatics in the following ways:
    • Providing more accurate reports and alerts
    • Having faster and more efficient dispatching
    • Having enhanced timecard reporting
    • Improving customer service and response time
    • Having complete visibility of the entire fleet’s location
  • Fleetmatics has not improved the company’s overall safety.
  • Improved the overall safety of their business with Fleetmatics in the following ways:
    • Reducing speeding and harsh braking
    • Improving driver accountability

Case Study: Razir Transport

Introduction

This case study of Razir Transport is based on a August 2014 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

Challenges

  • Solved the following operational challenges by deploying Fleetmatics:
    • Payroll expense
    • Customer service and response time
    • Safety and security of fleet vehicles and drivers

Use Case

  • Uses the following social media channel:
    • Google+

Results

  • Reached their return on investment (ROI) break even point using Fleetmatics in less than a year.
  • Reduced vehicle idle time by > 30% using Fleetmatics, compared to when they started.
  • Lowered overall costs with Fleetmatics in the following ways:
    • Providing more accurate reports and alerts
    • Having faster and more efficient dispatching
    • Improving customer service and response time
    • Having complete visibility of the entire fleet’s location
  • Fleetmatics has improved the company’s overall safety.
  • Improved the overall safety of their business with Fleetmatics in the following ways:
    • Decreasing aggressive driving behaviors
    • Reducing speeding and harsh braking
    • Improving driver accountability

Case Study: MJ Lathern Co.

Introduction

This case study of MJ Lathern Co., Inc. Metals2Go is based on a August 2014 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“Fleetmatics has helped us increase driver accountability as well as our ability to track harsh driving and speeding.”

“Fleetmatics has given us complete awareness of all of our fleet’s activity.”

Challenges

  • Solved the following operational challenges by deploying Fleetmatics:
    • Productivity of drivers
    • Customer service and response time
    • Safety and security of fleet vehicles and drivers

Use Case

  • Uses the following social media channel:
    • general website

Results

  • Lowered overall costs with Fleetmatics in the following ways:
    • Having faster and more efficient dispatching
    • Improving customer service and response time
    • Having complete visibility of the entire fleet’s location
  • Fleetmatics has improved the company’s overall safety.
  • Improved the overall safety of their business with Fleetmatics in the following ways:
    • Decreasing aggressive driving behaviors
    • Reducing speeding and harsh braking
    • Improving driver accountability

Case Study: Arabie Brothers Trucking, Inc.

Introduction

This case study of Arabie Brothers Trucking, Inc. is based on a August 2014 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“Fleetmatics provides a snap shot of our entire fleet.”

Challenges

  • Solved the following operational challenges by deploying Fleetmatics:
    • Productivity of drivers
    • Customer service and response time
    • Safety and security of fleet vehicles and drivers

Use Case

  • Evaluated the following companies before purchasing Fleetmatics:
    • Teletrac
    • NexTraq
  • Uses the following social media channels:
    • Facebook
    • Twitter
    • LinkedIn
    • YouTube

Results

  • Reduced vehicle idle time by > 20% using Fleetmatics, compared to when they started.
  • Lowered overall costs with Fleetmatics in the following ways:
    • Providing more accurate reports and alerts
    • Having faster and more efficient dispatching
    • Improving customer service and response time
    • Having complete visibility of the entire fleet’s location
  • Fleetmatics has improved the company’s overall safety.
  • Improved the overall safety of their business with Fleetmatics in the following ways:
    • Decreasing aggressive driving behaviors
    • Improving driver accountability

Case Study: Platinum Executive Limo

Introduction

This case study of Platinum Executive Limo is based on a November 2014 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“With Fleetmatics, we have been able to address the problem of drivers telling dispatch that they worked longer than they actually did.”

Challenges

  • Searched for a GPS fleet management solution in order to address the following:
    • Driver productivity
    • Customer service and response time
    • Safety and security of the fleet vehicles and drivers
  • Addresses the following challenges with Fleetmatics:
    • Low visibility of vehicles and drivers
    • Inefficient dispatching and routing

Use Case

  • Controls fuel costs by doing the following with Fleetmatics:
    • Use Idling Alerts to coach drivers in real-time if they idle vehicles too long
    • Coach drivers on changing their driving behavior
  • Uses Fleetmatics to save money in the following ways:
    • Maintaining up to the minute visibility of fleet location for better routing and dispatching
    • Coaching drivers on speeding and harsh driving to improve safety and minimize vehicle wear and tear
  • Has no field management solution as it is not relevant to their business.

Results

  • Chose Fleetmatics for the following reasons:
    • The software is intuitive and simple to use
    • Fleetmatics has a mobile application
  • Utilizes the following features from Fleetmatics to save time and money:
    • Reports and alerts
    • Vehicle history
    • Dashboard
    • Mobile app
  • Improved the following with Fleetmatics:
    • Route optimization
    • Dispatching
    • Fuel savings
    • Customer service
  • Reduced costs in the following areas with Fleetmatics:
    • Fuel costs: 30% or more
    • Vehicle maintenance costs: 20% or more
    • Payroll and overtime costs: 30% or more
    • Operating costs: 30% or more

Case Study: Bratton Pools

Introduction

This case study of Bratton Pools is based on a November 2014 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“The fuel and overtime wages have decreased since we installed Fleetmatics on our vehicles.”

Challenges

  • Searched for a GPS fleet management solution in order to address the following:
    • Driver productivity
    • Customer service and response time
    • Fuel costs
    • Safety and security of the fleet vehicles and drivers
  • Addresses the following challenges with Fleetmatics:
    • Increasing fuel costs
    • Inefficient dispatching and routing

Use Case

  • Controls fuel costs by doing the following with Fleetmatics:
    • Use Idling Alerts to coach drivers in real-time if they idle vehicles too long
    • Coach drivers on changing their driving behavior
    • Monitor fuel card purchases for discrepancies
  • Uses Fleetmatics to save money in the following ways:
    • Maintaining up to the minute visibility of fleet location for better routing and dispatching
    • Utilizing the Reports and Alerts to gain important insights into their business
    • Coaching drivers on speeding and harsh driving to improve safety and minimize vehicle wear and tear
  • Has a field management solution to manage jobs, schedules, and invoices.

Results

  • Chose Fleetmatics for the following reasons:
    • The software is intuitive and simple to use
    • Fleetmatics has a mobile application
  • Utilizes the following features from Fleetmatics to save time and money:
    • Reports and alerts
    • Vehicle history
    • Dashboard
    • Mobile app
  • Improved the following with Fleetmatics:
    • Route optimization
    • Dispatching
    • Fuel savings
    • Customer service
  • Reduced costs in the following areas with Fleetmatics:
    • Fuel costs: 10% or more
    • Vehicle maintenance costs: 30% or more
    • Payroll and overtime costs: 30% or more
    • Operating costs: 20% or more

Case Study: Benjamin Franklin Plumbing

Introduction

This case study of Benjamin Franklin Plumbing is based on a November 2014 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

Challenges

  • Searched for a GPS fleet management solution in order to address the following:
    • Driver productivity
    • Customer service and response time
    • Fuel costs
    • Safety and security of the fleet vehicles and drivers
  • Addresses the following challenge with Fleetmatics:
    • Inefficient dispatching and routing

Use Case

  • Controls fuel costs by doing the following with Fleetmatics:
    • Use Idling Alerts to coach drivers in real-time if they idle vehicles too long
  • Uses Fleetmatics to save money in the following way:
    • Maintaining up to the minute visibility of fleet location for better routing and dispatching
  • Has a field management solution to manage jobs, schedules, and invoices.

Results

  • Chose Fleetmatics for the following reason:
    • They were referred by a current Fleetmatics customer
  • Utilizes the following features from Fleetmatics to save time and money:
    • Reports and alerts
    • Dashboard
    • Mobile app
  • Improved the following with Fleetmatics:
    • Route optimization
    • Dispatching
    • Customer service
  • Reduced costs in the following areas with Fleetmatics:

Case Study: Mobile Mechanical Services

Introduction

This case study of Mobile Mechanical Services is based on a November 2014 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“With Fleetmatics we are able to give the customer a detailed report showing when our technician arrived on site and left, including the drive time to and from. Puts all questionable disputes down.”

Challenges

  • Searched for a GPS fleet management solution in order to address the following:
    • Fuel costs
  • Addresses the following challenges with Fleetmatics:
    • Increasing fuel costs
    • Low visibility of vehicles and drivers
    • Inefficient dispatching and routing

Use Case

  • Controls fuel costs by doing the following with Fleetmatics:
    • Monitor fuel card purchases for discrepancies
  • Uses Fleetmatics to save money in the following ways:
    • Maintaining up to the minute visibility of fleet location for better routing and dispatching
    • Utilizing the Reports and Alerts to gain important insights into their business
    • Coaching drivers on speeding and harsh driving to improve safety and minimize vehicle wear and tear
  • Has no field management solution, but is interested in one for the future.

Results

  • Chose Fleetmatics for the following reason:
    • The software is intuitive and simple to use
  • Utilizes the following features from Fleetmatics to save time and money:
    • Reports and alerts
    • Vehicle history
  • Improved the following with Fleetmatics:
    • Customer service
  • Reduced costs in the following areas with Fleetmatics:
    • Fuel costs: 10% or more
    • Vehicle maintenance costs: 10% or more
    • Payroll and overtime costs: 10% or more
    • Operating costs: 10% or more

Case Study: Jim Brown & Sons Roofing

Introduction

This case study of Jim Brown & Sons Roofing is based on a November 2014 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“Fleetmatics helped us save money by eliminating fictitious time cards that over stated how many hours were spent on the job site. It lowered our auto insurance by 5%. It provided better customer service by not over charging customers when an associate tried to get paid for more hours than truly spent on the job.”

Challenges

  • Searched for a GPS fleet management solution in order to address the following:
    • Driver productivity
    • Customer service and response time
    • Fuel costs
  • Addresses the following challenges with Fleetmatics:
    • Low visibility of vehicles and drivers
    • Inefficient dispatching and routing

Use Case

  • Controls fuel costs by doing the following with Fleetmatics:
    • Coach drivers on changing their driving behavior
    • Monitor fuel card purchases for discrepancies
  • Uses Fleetmatics to save money in the following ways:
    • Maintaining up to the minute visibility of fleet location for better routing and dispatching
    • Utilizing the Reports and Alerts to gain important insights into their business
    • Coaching drivers on speeding and harsh driving to improve safety and minimize vehicle wear and tear
  • Has no field management solution, but is interested in one for the future.

Results

  • Chose Fleetmatics for the following reasons:
    • The software is intuitive and simple to use
    • Fleetmatics offered features the competition did not
    • Fleetmatics has a mobile application
  • Utilizes the following features from Fleetmatics to save time and money:
    • Reports and alerts
    • Vehicle history
    • Mobile app
  • Improved the following with Fleetmatics:
    • Route optimization
    • Dispatching
    • Fuel savings
    • Customer service
  • Reduced costs in the following areas with Fleetmatics:
    • Fuel costs: 20% or more
    • Vehicle maintenance costs: 10% or more
    • Payroll and overtime costs: 20% or more
    • Operating costs: 20% or more

Case Study: Small Business Construction Company

Introduction

This case study of a small business construction company is based on a November 2014 survey of Fleetmatics customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“In the beginning, Fleetmatics helped me identify the violators and weed through them. It continues to help me because everyone knows that I am watching all of our drivers.”

Challenges

  • Searched for a GPS fleet management solution in order to address the following:
    • Driver productivity
    • Fuel costs
    • Safety and security of the fleet vehicles and drivers
  • Addresses the following challenge with Fleetmatics:
    • Increasing fuel costs
    • Low visibility of vehicles and drivers

Use Case

  • Controls fuel costs by doing the following with Fleetmatics:
    • Use Idling Alerts to coach drivers in real-time if they idle vehicles too long
    • Coach drivers on changing their driving behavior
  • Uses Fleetmatics to save money in the following ways:
    • Maintaining up to the minute visibility of fleet location for better routing and dispatching
    • Utilizing the Reports and Alerts to gain important insights into their business
    • Coaching drivers on speeding and harsh driving to improve safety and minimize vehicle wear and tear
  • Has no field management solution, but is interested in one for the future.

Results

  • Chose Fleetmatics for the following reasons:
    • They were referred by a current Fleetmatics customer
    • Fleetmatics has a mobile application
  • Utilizes the following features from Fleetmatics to save time and money:
    • Reports and alerts
    • Vehicle history
    • Dashboard
    • Mobile app
  • Improved the following with Fleetmatics:
    • Fuel savings
    • Customer service
  • Reduced costs in the following areas with Fleetmatics:
    • Fuel costs: 10% or more
    • Vehicle maintenance costs: 10% or more
    • Payroll and overtime costs: 10% or more
    • Operating costs: 10% or more



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