Verizon Connect Case Study: MJ Lathern Co.

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Case Study: MJ Lathern Co.

Introduction

This case study of MJ Lathern Co., Inc. Metals2Go is based on a August 2014 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“Fleetmatics has helped us increase driver accountability as well as our ability to track harsh driving and speeding.”

“Fleetmatics has given us complete awareness of all of our fleet’s activity.”

Challenges

Solved the following operational challenges by deploying Fleetmatics:
- Productivity of drivers
- Customer service and response time
- Safety and security of fleet vehicles and drivers

Use Case

Uses the following social media channel:
- general website

Results

Lowered overall costs with Fleetmatics in the following ways:
- Having faster and more efficient dispatching
- Improving customer service and response time
- Having complete visibility of the entire fleet’s location
Fleetmatics has improved the company’s overall safety.
Improved the overall safety of their business with Fleetmatics in the following ways:
- Decreasing aggressive driving behaviors
- Reducing speeding and harsh braking
- Improving driver accountability

About Fleetmatics

Fleetmatics Group PLC is a leading global provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS).

Our fleet management solutions enable businesses to meet the challenges associated with managing local fleets, and improve the productivity of their mobile workforces, by extracting actionable business intelligence from real-time and historical vehicle and driver behavioral data.

Learn More:

Verizon Connect

Fleetmatics

TechValidate Research on Verizon Connect