TechValidate Research on Verizon Connect

TechValidate Customer Research Library / Verizon Connect / Case Studies /

REVEAL Case Study

Jamie Davis Towing And Storage Ltd.

Introduction

This case study of Jamie Davis Towing and Storage LTD. is based on a March 2018 survey of REVEAL customers by TechValidate, a 3rd-party research service.

Share

Embed

Download

Challenges

The business challenges that led the profiled company to evaluate and ultimately select REVEAL:

  • Improve customer service and response time
  • Improve the safety and security of fleet vehicles and drivers

Use Case

The key features and functionalities of REVEAL that the surveyed company uses:

  • Used REVEAL to improve productivity in the following ways:
    • Decreasing non-productive time
    • Improving start and end times each day

Results

The surveyed company achieved the following results with REVEAL:

  • Improved against key goals related to Productivity, Cost Savings, and Revenue since using REVEAL:
    • Productivity: >30%
    • Cost savings: >20%
  • Improved against key goals related to Customer Satisfaction, Jobs Completed Per Week, and Safety since using REVEAL:
    • Improved customer satisfaction: >20%
    • Increased the number of jobs completed per week: >10%
    • Improved safety: >20%

Company Profile

Company:
Jamie Davis Towing and Storage LTD.

Company Size:
Small Business

Industry:
Automotive & Transport

About REVEAL

Verizon Connect is a leading global provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS).

Our fleet management solutions enable businesses to meet the challenges associated with managing local fleets, and improve the productivity of their mobile workforces, by extracting actionable business intelligence from real-time and historical vehicle and driver behavioral data.

Learn More:

Verizon Connect

Source: John Rogers, Office Manager, Jamie Davis Towing and Storage LTD.
Validated
  Published: Jul. 11, 2018   TVID: E67-474-134




About This Data

This data was sourced directly from verified users of Verizon Connect by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


More Research on Verizon Connect



© Copyright 2023 SurveyMonkey. All marks used on this site are the property of their respective owners. Privacy Policy Terms of Use