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REVEAL Case Study

Desert Dump Truck Rental Inc

Introduction

This case study of Desert Dump Truck Rental Inc is based on a March 2018 survey of REVEAL customers by TechValidate, a 3rd-party research service.

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“We’re able to track our truck expenses better by at least 85% giving us the opportunity to increase productivity by 50% and cut down on potential down time.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select REVEAL:

  • Searched for a GPS fleet management solution for the following reasons:
    • Increase the productivity of their drivers
    • Improve customer service and response time
    • Improve the safety and security of fleet vehicles and drivers
    • Control fuel costs

Use Case

The key features and functionalities of REVEAL that the surveyed company uses:

  • Used REVEAL to improve productivity in the following ways:
    • Identifying opportunities to add more jobs/day
    • Improving start and end times each day
  • Used REVEAL to improve safety and security in the following ways:
    • Coaching drivers on better driving habits
    • Monitoring driver speed
    • Having drivers compete for better safety scores
    • Using alerts/geofences to identify unwanted behavior
  • Used REVEAL’s Driving Style feature to improve their business in the following ways:
    • Implementing a safety program for drivers

Results

The surveyed company achieved the following results with REVEAL:

  • Improved against key goals related to Productivity, Cost Savings, and Revenue since using REVEAL:
    • Productivity: >20%
    • Cost savings: >30%
    • Revenue: >10%
  • Improved against key goals related to Customer Satisfaction, Jobs Completed Per Week, and Safety since using REVEAL:
    • Improved customer satisfaction: >20%
    • Increased the number of jobs completed per week: >10%
    • Improved safety: >30%

Company Profile

Company:
Desert Dump Truck Rental Inc

Company Size:
Small Business

Industry:
Transportation Services

About REVEAL

Verizon Connect is a leading global provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS).

Our fleet management solutions enable businesses to meet the challenges associated with managing local fleets, and improve the productivity of their mobile workforces, by extracting actionable business intelligence from real-time and historical vehicle and driver behavioral data.

Learn More:

Verizon Connect

Source: Marshall Johnson, Fleet Manager, Desert Dump Truck Rental Inc
Validated
  Published: Sep. 10, 2018   TVID: DD8-A41-D89




About This Data

This data was sourced directly from verified users of Verizon Connect by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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