TechValidate Research on Verizon Connect


Fleetmatics Case Study

Wall Timber Products

Introduction

This case study of Wall Timber Products is based on a March 2017 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“Knowing the HOS available ‘Real Time’ enables our Fleet Managers to know how many more loads can be shipped daily. This is a huge increase in utilization.”

Challenges

Wall Timber Products began looking for an electronic logging solution for a number of reasons:

  • Wanted to decrease the time employees spend doing paperwork
  • Wanted to improve safety
  • Wanted to improve their CSA score / fewer HOS violations
  • Needed integration with tracking

The company chose Fleetmatics LogBook over competitive solutions because of LogBook’s ease of use and integration with their existing Fleetmatics solution.

Use Case

A number of LogBook features have helped Wall Timber Products to increase productivity, while also lowering costs at the same time:

  • Automated reports
  • Hours of service violation alerts
  • Unassigned miles alert
  • Driver app

Results

Overall, Fleetmatics LogBook has improved Wall Timber Products’ business in the following ways:

  • Given them access to drivers’ hours of service (HOS) in real time
  • Significantly reduced the amount of time employees spend on paperwork
  • Prepared their business for the upcoming ELD mandate changes

As Fleet Manager Philip Burress says, “This system offers anything that you could need or use. In my 23yrs of transportation, I have seen a number of different systems and this system is the easiest windows based system I have ever seen.”





About This Data

This data was sourced directly from verified users of Verizon Connect by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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